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August 2010
In This Issue
1. Consultation on Promoting Stakeholder Engagement and Responsibility in China
2. SAI Raises Concerns About Rights of Workers' Advocates in Bangladesh
3. SA8000 & Unions: An Alliance in Defense of Fundamental Workers' Rights
4. CSR in Egypt: Interview with Mohamed El-Husseiny
5. Why 'Doing Good' Can Be Good Business
6. Highlights & Announcements
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Social Accountability International (SAI) is a non-profit, multi-stakeholder organization established to advance the human rights of workers and the health of enterprises by promoting decent work conditions, labor rights, and corporate social responsibility through voluntary standards.

SAI- Human Rights at Work
Website: www.sa-intl.org

For newsletter inquiries contact: Joleen Ong, jong@sa-intl.org
topConsultation on Promoting Stakeholder Engagement and Social Responsibility in China
Stakeholder Consultation Convenes in Guangzhou

[Meeting coordinators and participants, from left: Grace Lau-HKQAA, Fang Ming-DNV, Peter Zhou-Best Buy Asia Pacific, Jane Liu- SAI, Rochelle Zaid-SAAS, Liang Xiaohui-CATAC, Kevin Xian-DNV, Johnny Chan-HKQAA, Vincent Chen-HKQAA, Martin Ma-SAI, Judy Gearhart-SAI]
On July 22, SAI, SAAS, and Solidaridad worked together with several partners- the Hong Kong Quality Assurance Agency (HKQAA), the China National Textile & Apparel Council (CNTAC), the Business Social Compliance Initiative (BSCI), and the Sino-German CSR Project - to  convene a one-day multi-stakeholder event in Guangzhou.  The event brought together social auditors, social compliance officers, and labor rights experts, and included 50 representatives from over 30 organizations, representing brands and suppliers, auditing firms, NGOs, grass-roots legal aid organizations, and academia.

Pan Ying from IQNet (right), Liu Chao from the Little Bird Migrant Worker Center (left), and Zeng Feiyang from the Panyu Migrant Worker Center (far left) with Professor Qu Ning (center), from the Guangdong Institute of Women's Studies, as she discusses women workers' issues.
The conveners proposed the meeting as a way to help improve upon the exchange of information between social compliance auditors and organizations working to support workers through worker training, grievance handling, or other social programs. The group discussed the most significant challenges to compliance with voluntary social standards and the potential advantages of setting up an ongoing multi-stakeholder working group.  Among the most salient issues requiring additional research and guidance in China, the group identified: social insurance requirements; interpretations of working hour laws and overtime dispensation; and gender discrimination.

An important objective of this event was to encourage local experts and organizations in China to become more active in advising and steering the implementation of voluntary social standards. Most of the existing voluntary social standards are based on ILO conventions and developed through multi-stakeholder dialogue. Stakeholder engagement in the implementation process, however, has often been weak. Participants in this initial workshop discussed how to develop a multi-stakeholder dialogue that could mirror the international dialogue on social standards.  

Drawing on the experience of similar, smaller-scale initiatives in Italy and India, SAI has been working with SAAS (SAI's affiliate, which oversees accreditation of SA8000 certification bodies) and Solidaridad (an SAI Advisory Board member), to encourage a similar initiative in China.  HKQAA generously hosted the full-day meeting at their offices in Guangzhou.  BSCI and CNTAC also helped promote the event. Many participants agreed afterwards that the event represents a constructive starting point to develop a more inclusive approach towards social standards implementation in China. Several have agreed to help prepare, coordinate and host future working group meetings.

A report on the SAAS SA8000 Field Auditor Calibration Meeting will appear in the September issue of the newsletter.

Click here to view more photos from the event

For more information, contact Joleen Ong, JOng@sa-intl.org
SAI Raises Concerns About Rights of Workers' Advocates in Bangladesh

On July 30 and 31, worker protests surrounding the national wage board in Bangladesh resulted in violence and police crackdowns. On August 13, government authorities detained representatives from the Bangladesh Center for Worker Solidarity (BCWS). SAI, several other non-governmental organizations and the US Congress sent letters to express concern and urge the Bangladeshi government to ensure the rights of all those involved. 

Click here to read SAI's full letters of concern, which were signed and supported by members of SAI's multi-stakeholder Advisory and Governing Boards.  

For more information, contact Joleen Ong, JOng@sa-intl.org
"SA8000 and Unions:  An Alliance in the Defense of Fundamental Workers' Rights"
SAI Facilitates a Workshop in S�o Paulo with Bank Workers' Unions

Adriano Costa (far right) leads the workshop on SA8000 with representatives of bank workers' unions
On July 14-15, 2010, SAI's local partner BSD Consulting, headquartered in Sao Paolo, Brazil, facilitated a workshop with bank workers' unions, titled "SA8000 and Unions:  An Alliance in the Defense of Fundamental Workers' Rights."  

The focus of the workshop was to strengthen relations with the trade union sector in a key area of SA8000 certifications. The workshop covered the origin of SA8000 and the different ways in which trade unions have been involved in its development and implementation. It emphasized the overall importance of worker involvement in the SA8000 Standard, and the role of worker empowerment in sustaining compliance. Participants included twenty bank workers' union members that represented four major banks operating in Brazil - Bradesco, HSBC, Santander, and Ita�/Unibanco.  Two of these banks are SA8000 Certified.  
 
At the meeting, the union's leaders demonstrated interest in collaborating to promote the elements of the SA8000 standard after committed companies earn certification. They believe that SA8000 is an important tool for protecting workers' rights, and for providing employees with more ways of seeing that their voices are heard. Additionally, they considered that SA8000's methods of sustainable compliance through the management systems approach could lead to increased worker participation to help improve worker-manager communication channels.

Among the key areas of concern that participants raised was the need to strengthen union involvement in the audit process. Regular communication between the certified company and union representatives - both inside the company and outside - are key mechanisms for improving relations. In this sense, access of union representatives to workers in certified companies was highlighted as an important aspect, and one in which SA8000 should play a positive role

At the close of the meeting, participants expressed interest in building a closer relationship between SAI and various trade unions in the country. As Brazil is the third highest country with SA8000 certifications, this opens a tremendous opportunity to coordinate more events for greater involvement between trade unions and the movement of SA8000 in Brazil.

For more information, please contact Elena Arengo- SAI Latin American Programs Manager, EArengo@sa-intl.org
CSR in Egypt: Interview with Mohamed El-Husseiny

Mohamed El-Husseiny leads a training course on management system for social compliance in Egypt

Last August, SAI carried out its first-ever hands-on SA8000 auditor training course that included training at the facilities of three diverse companies-a potato processing company, a custom tufted rug manufacturer, and an appliance manufacturer. This hands-on component of the training course was part of a multi-phase project supported by Egypt's Industrial Modernization Center (IMC). Through this project, classroom training was combined with field experience to accelerate and deepen the learning of trainees.
 
As of June 2010, these three factories achieved SA8000 certification, the first three ever to be certified in Egypt. Mohamed El-Husseiny, Project Manager at the IMC, helped to coordinate the training last August, and has been in close contact with these three companies throughout their process to demonstrate social compliance to achieve SA8000 certification. Mr. El-Husseiny was in New York in early July to attend the auditor training course, and stopped by our office to provide some insight on SAI and CSR in Egypt, and the recent certification of the three companies:

How did you become involved with SAI and SA8000?

 
I first found out about SAI in April 2008 when I was doing research on voluntary standards. Prior to working with the IMC, I worked for the CIDA [the Canadian International Development Agency], where I did a lot of work to develop small and medium-sized enterprises. In Egypt, there seemed to be no awareness about SA8000, and knowing what it could do for Egyptian companies, I wanted to promote it. We carried out the first auditor training in May 2008. Twenty five trainees participated in the course with the support of IMC. Out of this group, we selected the best 6 participants to pursue the Technical Assistance Program and to take the Advanced course as well.
 
In Egypt, what were some of the biggest challenges that you faced with certification?

Prior to the certification of the three factories, it was a challenge to try and make the case for certification. To me, biggest challenges are issues related to labor working conditions and legislation, freedom of association and collective bargaining.
 
What are your next steps in Egypt?
 
I'm looking forward to opening up the market for more trainings and technical assistance projects in Egypt.

For more information, contact Joleen Ong, jong@sa-intl.org
  Why 'Doing Good' Can Be Good Business: The Future of Alta Gracia Apparel
SAI Interns Nathalie Herman & Dianne Milner assess whether Alta Gracia's Wage 'Experiment' should be considered a charitable move

The July 17, 2010 New York Times article, "Factory Defies Sweatshop Label, but Can It Thrive?" by Steven Greenhouse about the Alta Gracia factory in the Dominican Republic has received a significant amount of attention, as it seeks to prove that a business can thrive while paying workers a living wage. Knights Apparel has made the decision to pay its workers an estimated $500 per month, which is over three times the Dominican Republic's statutory minimum wage. The CEO of Knights Apparel, Joseph Bozich, hopes to prove that "doing good can be good business," and he is optimistic about the factory and its employees' future. Workers will clearly benefit from this wage increase, but less recognized is the potential benefit to Alta Gracia's business.
 
In the blog entry, "Progressive Garment Factory, or Charity?" Chris MacDonald, an associate professor at Saint Mary's University in Halifax, Canada, compared this progressive factory's decision to an act of charity: "Alta Gracia asks consumers to pay a premium so that the money can be donated to the company's workers."  He argues that paying workers above the minimum wage is in some sense a voluntary effort and thus could be considered a donation, as opposed to a moral or legal obligation. 

Should the Alta Gracia experiment be considered a charity? First, by definition, a charity deals with contributions from which the donors expect nothing in return.  However, in regard to wages there is an exchange of labor for compensation, which a worker is fundamentally entitled to.  The question of whether this case is charity or justice would become irrelevant if paying a living wage were the norm; it would simply be considered being a law-abiding business.  
 
Second, this sort of policy-fairer sharing of revenue, is well established, and not considered a charity, in the Fair Trade system which has similar concepts. With Fair Trade certified products, consumers pay a price premium so that the producer of the good is guaranteed a decent standard of living.  With Fair Trade's increasing popularity, consumers have shown they are willing to pay a higher price to ensure that workers are compensated fairly. Knights Apparel, however, will not charge a price premium, but will absorb the additional production costs, of the wage increase and not pass it on to the retailer or the consumer.  "Obviously we'll have a higher cost," Mr. Bozich said, "but we're pricing the product such that we're not asking the retailer or the consumer to sacrifice in order to support it." It is realistic to expect that with an increase in wages, workers will be more satisfied with their jobs and more productive, thus producing a higher quality product. With the retail price left unchanged, consumers will actually pay the same price for a better shirt. Given consumer inclinations, there exists a market for ethically-made products- Knights Apparel and its distributers plan to cater to that market.
 
But this wage increase is not a charitable move, but rather, the appropriate wage that a worker should receive for his or her labor. We calculated the percentage of the cost of each shirt going to labor both before and after the wage change, as per the figures Mr. Bozich provided:


 
Rows 3-5 in the chart are our estimates from the public data; they suggest that each worker in the experimental Alta Gracia factory earns a larger percentage of the retail price, a percentage that better reflects the value of the hard work they put into each shirt.
 
Since they will not be charging consumers a premium, Knights Apparel can be expected to sell more of its products because of the increased social value of each item.  The company will be able to attract consumers using ethical criteria in addition to existing customers,.  The future profitability of the Alta Gracia label depends on Knights Apparel's ability to expand its current retailer base.  Supported by the United Students Against Sweatshop movement, Knights Apparel seeks to maintain its position as top retailer to colleges. As stated in the Times, "Barnes & Noble plans to have Alta Gracias' T's and sweats at bookstores on 180 campuses by September 2010 and at 350 campuses this winter, while Follett, the other giant college bookstore operator, plans to sell the T's on 85 campuses this fall." With the commitments from these and other university bookstores, Knights Apparel is poised to make a larger total profit as a result of increased volume despite operating with smaller profit margins on the individual item.
 
It has been seen elsewhere that better treatment of workers reduces some costs-for example, if workers are more satisfied,  we can expect lower staff turnover, reducing costs of hiring and training new employees. With the increase in wages, workers will also not be forced to work overtime to support themselves and their families, and they will live overall healthier lifestyles. A healthier workforce suggests that there will be lower absenteeism and a decreased likelihood of accidents on the job.  These factors should lead to higher productivity, which may in partly offset the increased wage cost
 
The implications of this experiment for the Latin American garment industry, as a whole, are significant. As opposed to the typical "race to the bottom," in which companies become competitive by lowering labor standards compliance and wages, companies could actually compete by doing the opposite. If customers support this policy,  as both Fair Trade and other research suggest they will, Alta Gracia can sustain higher operating costs in the long-term. If Knights Apparel can demonstrate consumer demand in the retail market for CSR, it could even start a much-needed "race to the top."

To view the full article, with references, click here
For more information, contact Nathalie Herman, NHerman@sa-intl.org, and Dianne Milner, DMilner@sa-intl.org.
Highlights & Announcements

July 2010- The Corporate Responsibility Code Book, 2nd Ed. Published by Greenleaf, author Deborah Leipziger's revised second edition is a key reference text on corporate codes of conduct. The SA8000 standard is included, along with ETI's base code, and others. Order a copy

Participants from the SA8000 Basic Auditor Training Course in Dubai, UAE, August 1-5, 2010 (Photo courtesy of SAI UAE Authorized Representative- Sanjiv Singh)
Participants from the SA8000 Auditor Training Course in Shenzhen, China, August 16-20, 2010
July 22- Consultation on Promoting Stakeholder Engagement and Social Responsibility in China SAI Program Director- Judy Gearhart, SAI China Program Director-Martin Ma, SAI China Program Manager-Jane Liu, and SAAS Executive Director- Rochelle Zaid coordinated and participated in these two events in Guangzhou, China.

July 23- SA8000 Field Auditor Calibration Meeting Following the consultation on July 22, SAI & SAAS collaborated to convene this meeting which touched on key local issues such as working hours and wages, and included some participants from the previous event. 

July 29-
The Living Wage: Concepts & Calculations SAI Program Director Judy Gearhart was hosted by the International Society of Sustainability Professionals (ISSP) to carry out this online webinar as part of an ongoing series coordinated by ISSP. Learn more about the webinar and view the presentation.
Participants from the SA8000 Basic Auditor Training Course in New Delhi, India, July 26-30 2010

August 2010- Send Us Your Best (Training) Shot! Thanks to Sherry Li, Sarath Chandran, and Sanjiv Singh for sharing training photos. Got something to share? Send Kate Critchell your best shot!

August 2010- Standards Systems Academy Feasibility Study: Call for Tenders
ISEAL Alliance is calling for tenders to undertake a feasibility study to deepen the understanding of how a standards systems academy could be designed and implemented in order to roll out a global financially sustainable training program within 3-5 years. Deadline September 15
 
August 24- The Networking Action Blog, produced by Steve Waddell, founder of Networking Action, cite SAI in his post, Multi-Stakeholder Change Networks' Tasks