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Director of SAI India Office Social Accountability International (SAI) India/New York
Project Manager Social Accountability Accreditation Services (SAAS) New York, NY USA |
InternshipsSAI and SAAS now accepting applications for Fall 2010 interns New York, NY |
A Look Inside "SA8000: The Next Decade"
Chapter 13: Evaluating the Impact of SA8000 Certification
"The
Social Accountability 8000 Standard (SA8000), along with other types of
certification standards and corporate codes of conduct, represents a new form of
voluntary 'self-governance' of working conditions in the private sector,
initiated and implemented by companies, labor unions, and non-governmental
activist groups cooperating together... Advocates promote SA8000 and similar codes as a necessary tool to
improve working conditions, especially in nations that lack robust enforcement
of regulatory standards."
This chapter was written by Michael Hiscox, Claire Schwartz, and Michael Toffel- Harvard University. For more information, or to order a copy of this book, click here |
Social Accountability International (SAI) is a non-governmental,
multi-stakeholder organization established to advance the human rights
of workers and the health of enterprises by promoting decent work
conditions, labor rights, and corporate social responsibility through
voluntary standards.
For newsletter inquiries contact: Joleen Ong, jong@sa-intl.org |
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Launch of 'Scaling Up CSR Initiatives in India'
SAI, BSCI & GTZ Partner to Build Capacity of Suppliers on Social Compliance
In an effort to address the lack of adequate CSR related support
structures as well as the proliferation of standard systems in India,
SAI and the Business Social Compliance Initiative (BSCI) have joined
forces with the Deutsche Gesellschaft f�r Technische Zusammenarbeit
(GTZ) GmbH - German Technical Cooperation. The project, 'Scaling up CSR Initiatives in India',
initiated as a Development Partnership (PPP), is co-financed by the
German Federal Ministry for Economic Cooperation and Development (BMZ).
Increasing the number of socially
responsible suppliers | The project aims at scaling up current CSR initiatives in India, by developing local enabling and qualifying structures which are harmonized, correspond with local conditions, and are affordable for companies. This will help significantly increase the number of Indian suppliers and sub-contractors to private sector companies that have systems enabling them to comply with a range of widely accepted codes of conduct and labour/social accountability standards - ensuring strong linkages with relevant national, international, human rights and labour standards. The project duration is three years, starting from April 2010 until April 2013.
Building
the capacity for long term CSR performance of Indian companies | The project will use a multi-stakeholder approach, inviting key Indian CSR stakeholders to provide input and expertise on the services that are required by the local industry. This input will feed into the development of a national CSR Expertise Centre whose purpose will be to provide CSR-related services, information, guidance and training to Indian manufacturers and key stakeholders. Its main aim is to support coordination and linkages among CSR initiatives and to foster the mainstreaming of CSR among the Indian industry. To this end, some 80 local trainers will be qualified to provide CSR-related services via the CSR Expertise Centre and on an independent basis. In order to develop a modular training toolbox to respond with tailor-made approaches to specific needs, the project will pilot different training and advice programmes for some 150 Indian producers and suppliers. The experience gained during the pilot trainings will be fed into the final portfolio to be offered by the CSR Expertise Centre.
The approach will enable Indian producers and suppliers, from large to small, to access relevant and affordable CSR related training and advice beyond the conclusion of this project. This in turn will put them in a strong position to implement credible CSR policies, and improve their social, ecological and ethical performance accordingly.
Dialogue with local stakeholders | An important aspect of this project is to help suppliers become 'responsibly competitive' in a fast growing Indian economy both domestically and internationally. Intensive engagement and dialogue with local stakeholders is a key component towards achieving this aim, and will be facilitated through the CSR Expertise Centre. Read an interview with Richa Gautam, Consultant- IICA-GTZ CSR Initiative about the potential impact of this PPP Project in India. For more information, please contact:
SAI Senior Manager of Corporate Programs & Training- Jane Hwang, JHwang@sa-intl.org BSCI Capacity Building Consultant- Patrick Neyts, capacitybuilding@bsci-eu.org GTZ Contact- Christine M�dler, christiane.maedler@gtz.de
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Tackling Strategic Issues to Reach GoalsSAI Multi-Stakeholder Advisory Board Meeting Convenes in New York
Darryl Knudsen, Director of Public Policy and Stakeholder Engagement at Gap Inc., discusses the potential benefits of SAI's Online Training Center
 | Steven Oates, Senior Advisor on Rights at Work, ILO, comments on the effects of KPIs on social standards
 | On May 4-6, SAI's multi-stakeholder Advisory Board convened for its semi-annual meeting in New York. Bringing together a diverse array of experts that represent businesses, trade unions, and NGOs, the Advisory Board's technical expertise helps to inform SAI's leadership. Including over 30 board members and observers that arrived in New York from a range of locations-- such as India, Germany, Italy, and California-- the board came together to discuss strategic issues that focused specifically on how SAI can meet its goals of scaling up, increasing impact, and increasing effectiveness, as outlined in its five-year plan. KT Ramakrishnan, Managing Director of RINA India, discusses the concept of 'next practices'
 | Achim Lohrie, Chair of SAI's Advisory Board and Head of CSR at Tchibo GmbH, facilitated the meeting, where board members, SAI staff, and invited observers took part in listening and participating in discussions and presentations on new joint projects and advances in SAI's work since the last board meeting in Rome in October 2009.Some of the key strategic issues on the items on the agenda for discussion were:-Scaling up through training and technical assistance with the development of the new online training system-Increasing effectiveness through proposed modifications to SAAS' accreditation standards
-Increasing impact through partnerships to leverage the expertise of organizations
-Increasing income and visibility through enhanced development, marketing & communications systems Excerpting from the meeting agenda, here is a recap on some of the key presentations from observers, and board discussions:� Vendor Development Program in India - Carole de Montgolfier, Carrefour, presented and board members discussed, Carrefour's Vendor Development Program with SAI, designed to improve the social performance of its vendors, and gave a report on the program launched in April in Bangalore, New Delhi, and Tirupur.� Key Performance Indicators (KPIs) - Aaron Bernstein & Larry Beeferman, Harvard Law School, presented on a proposed joint upcoming project to pilot SAI-developed KPIs - our Supply Chain Management Rating System for social compliance. SAI will pilot the rating system with brands and retailers, and the Harvard team will explore its potential use by the investor community. The Advisory Board approved the rating system and discussed the issues around the assessment process and public reporting. Several SAI Corporate Members have confirmed their participation in the pilot, which will involve about 20 companies from multiple industries. � "Scaling up CSR Initiatives in India" - Carsten Schmitz-Hoffman & Richa Gautam, GTZ, presented on the recent signing of the 3-year joint public-private partnership that will be overseen by SAI, BSCI and GTZ; board members engaged in a discussion on the project's need and potential impact in India. >>Learn more� Disney's Licensee Evaluation Program- Laura Rubbo, Disney, presented on its project with SAI to evaluate the performance of its licensees, and social compliance in a licensing business model; board members shared CSR experiences, and the importance of a process-based approach. >>Learn more � Cotton Made in Africa Program- Tina Stridde, Aid by Trade Foundation, presented on the program across several African countries, and its new partnership with SAI to pilot SA8000 in three spinning mills in Bangladesh, Ethiopia, and China, and SAI as the official US representative. Following the presentation, board members discussed different ways in which companies can get involved. >>Learn more� TransFair USA Pilot for Fair Trade Certified Apparel- KT Ramakrishnan, RINA, presented some preliminary findings on this project that is testing the possibility of an integrated audit of SA800 and Fair Trade Certified. This prompted a discussion on how to increase effectiveness within the audit process. >>Learn more |
Meeting Recap: Interviews from Meeting Participants Achim Lohrie, Richa Gautam & Tina Stridde
Achim Lohrie
Q. What are some of your key takeaways from the meeting?
SAI Advisory Board Chair, Achim Lohrie, Head of CSr at Tchibo GmbH
 | Achim Lohrie: The advances in SAI's work speak to its understanding and acknowledgment of the 5-year plan. For example SAI's new online training system is an amazing addition that will prove to be a huge resource, as it will help to expand the number of programs to supplement their usual classroom-based training. Additionally exciting were new projects with Cotton Made in Africa's expansion into the US market, the upcoming project in India with GTZ and BSCI that is almost set to launch, a signed memorandum of understanding with the Rainforest Alliance to benchmark each others' standards, and the publication of SAI's 2009 Annual Report. There were so many important and impressive discussions that took place, some which led to even deeper, and perhaps more controversial ones. But that is the role of this multi-stakeholder board, this is why we all come in from all around the world, to help advise SAI in making the challenging decisions, drawing from everyone's best practices, and expertise. Overall, I thought we made good progress at this meeting - I feel like we all became aligned with each other, really remembering what we are doing in the first place, which is to advance ethical workplaces. Q. How was this Advisory Board meeting agenda developed, and what did the meeting focus on? AL: About five weeks prior to the meeting, I met with everyone at SAI�s office in New York to get a sense of what staff was working on, and their efforts towards meeting the goals of the 5-year-plan. This helped to finalize the agenda of the Advisory Board meeting. The main items of the agenda focused on strategic issues of scaling up SAI�s training and capacity programs for corporate program members including developing management and supplier rating systems and of increasing impact and effectiveness Q. What will be on the agenda for the next Board meeting in the Fall?AL:For the next agenda, we will build on the successes from this meeting, and seek to prepare sets of best practices to assess how we can continually improve. The agenda will be designed with the similar strategic focus and alignment with SAI's 5-year plan. Richa GautamMeeting Observer, Richa Gautam, Consultant- IICA-GTZ CSR Initiative
 | Q. What
are some of your key takeaways from the meeting?Richa Gautam: I think for me it was very useful to see SAI as an organization from the inside, to understand more of the dynamics and the basis for its priorities. The Board was very forthcoming in what they saw as SAI's role in the PPP and in India, which will also be useful in shaping the PPP. I was really impressed by the diversity of the board - not only in terms of gender and national origin, but diversity in expertise that greatly contributed to the discussions around the table.
Q. What are some of the core concepts of the upcoming PPP project?
RG: The main positive aspect is the creation of a multi-stakeholder platform, especially on the social side of CSR. There is an easy argument to be made for businesses, especially SMEs, to improve their environmental performance-- for instance, the energy savings argument immediately translates also into cost savings. However, the social side is less focused upon and the core value of the PPP lies in squarely addressing improvement in the social performance of businesses. Q. What are your thoughts on this new PPP, and speculations on the potential impact it might have in India?
RG: Although several companies in India have a rich history of CSR, this is largely confined to the creamy layer of Indian businesses, with smaller businesses often not having the resources to inform themselves about improvements in environmental and social performance, and that of their suppliers. One of the objectives of the PPP is to bridge this gap and create new models for CSR consulting and training that are affordable for smaller businesses-- in this lies its true value. The CSR Expertise Centre should be established in a way that it can sustainably meet this need in India.
Tina StriddeMeeting Observer, Tina Stridde, Marketing & Communications Director- Cotton Made in Africa
 | Q. What were some of your key takeaways from the Advisory Board meeting?
Tina Stridde: It was great to hear the feedback from retailers about the project, and of their perspective. I left the meeting with a lot of great ideas that will help support Cotton Made in Africa's (CMiA) outreach and marketing, especially in the US market. With our partnering with SAI for our outreach, sales and marketing to the US market, it will help to close the gap between taking care of sustainable production of cotton in the fields, to socially responsible production in the factories.
Q. What are some of the core concepts of Cotton Made in Africa?
TS: We're a business-driven approach that is about helping farmers to help themselves. Our aim is to increase their income in order to improve their lives. We've been active with over 150,000 farmers in Benin, Burkina Faso, and Zambia since we first started in 2005. Additional funding from the Gates Foundation allowed us to expand to Malawi, Ivory Coast, and Mozambique. We will then be working with 200,000 farmers and, considering the family members that will benefit from CmiA, we will reach out to 1.4 million people in sub-Saharan Africa.
Q. Can you describe what SAI is doing now with the Cotton Made in Africa project?
TS: With SAI, we are doing verification of labor conditions in three spinning mills in Bangladesh, Ethiopia, and China. SAI is helping us with their Key Performance Indicators (KPIs) to help improve conditions.
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How Disney is Working to Measure & Improve Social Compliance in a Licensing Business Model
Laura Rubbo, Senior Manager at Disney, presents on Disney's Social Compliance in a Licensing Business Model
 | At the Spring Advisory Board meeting in New York, Laura Rubbo, Senior Manager at the Walt Disney Company, [see photo, left] presented on its ongoing project with SAI to adapt its supplier tiered rating system for use in evaluating its licensees' ability to manage social compliance. This aim of this project is to assess how a management systems approach could be used in the licensing business model.
For Disney, this project is especially relevant, as Disney has thousands of licensees across the globe and is the largest licensor in the world, based upon retail sales.
The project will include adaptation of the supplier tiered rating system for a licensing business model, development of a licensee self-assessment questionnaire, a validation process, and scoring system. It will pilot with a select group of licensees to test the effectiveness of the approach. Licensees in the pilot project will be selected to represent a cross-section of small, medium and large companies as well as those across several countries.
"We are pleased to be working with SAI to test how their management systems approach and supplier tiered rating system might be applied to a licensing business model" said Ms. Rubbo, "as we have a large, diverse and global network of licensees who, among other things, manage social compliance in their supply chains. Having a practical and accurate way to assess their relative knowledge and capacity on these issues will help us devote more attention to those who could benefit from more support."
The ultimate goal is to create a pragmatic and credible process by which Disney can measure the ability of its licensees to adhere to the key components of social compliance. Through measuring this performance, it will enable Disney to direct its support to help improve the licensees that need the greatest amount of assistance, and build their capacity.
For more information on this project, contact Kate Critchell, SAI Assistant Manager of Corporate Programs & Training at KCritchell@sa-intl.org. |
Carrefour's Vendor Development Program in India Workshops in Bangalore, New Delhi & Tirupur to Improve Vendor Social Performance
Carole de Montgolfier, Head of CSR at Carrefour, reports on the workshops in India
 | At the Spring Advisory Board meeting in New York, Carole de Montgolfier, Head of CSR at Carrefour, presented on Carrefour's commitment to implementing sustainable and responsible commerce, giving an overview of their joint Vendor Development Program with SAI to improve the social performance of its vendors.
In April 2010, SAI and Carrefour launched the Vendor Development Program in three cities in India- Bangalore, New Delhi. and Tirupur. Two-day training workshops in each city were attended by Carrefour vendors, with the goal of sending a single unified message about how to integrate social performance into every day activities. These training workshops and technical assistance for the suppliers focused on the use of management systems and the creation of internal compliance teams as the means of creating change and driving continual improvement.
What is unique about this project is that participating suppliers will have access to SAI's online training center. SAI believes that sustainable improvement requires frequent training that is only cost effective through online delivery and that classrooms and factory trainings need to be supplemented by frequent online training.
Thus far, SAI and Carrefour have received positive and encouraging feedback on the program. Vendors particularly appreciated the new approach which was not another audit or 'comply or die' approach but a real cooperation for the implementation of a new management system. They also appreciated the level of field expertise that is integrated in the presentations about compliance systems. In addition, suppliers have been engaged with the trainer and Carrefour team, and information is beginning to spread throughout the companies.
Carrefour is the largest retail group in Europe and the 2nd largest retail group in the world, with more than 10,000 stores in 22 countries, directly employing over 500,000 workers.
For more information on this project, contact Kate Critchell, SAI Assistant Manager of Corporate Programs & Training at KCritchell@sa-intl.org. |
Highlights & Announcements
May 5 & 17 2010- Chiquita Brands International, SAI Corporate Programs Member, debuted corporate support for "A Salad in Every School" Campaign, and its Fresh Express subsidiary won the coveted 'Black Pearl' Global Food Safety Award.
May 12-13- SAI Latin American Programs Director, Dr. Elena Arengo, participated in the WWF-coordinated Salmon Aquaculture Dialogue meeting in Puerto Montt, Chile, where she presented the "State of Information Report," of which she was one of the lead authors. The report addressed the context of salmon farming in three primary producer countries, associated labor issues, and impacts. May 13- SAI's 2009 Annual Report released, chronicling stories and highlights from around the world that capture our vision of Human Rights at Work. SAI Development Associate Joleen Ong was interviewed in the ' Cracker Barrel on Regulating Responsibility' blog, produced by Amy Finnegan .
May 14- ILO's Better Work Programme Names New Director Dan Rees, will leave his position as the director of the UK-based Ethical Trading Initiative and go to Geneva to lead this program to improve labor standards in global supply chains.
May 18- SAI Corporate Programs & Training Director, Craig Moss participated on a panel hosted by RiskMetrics Group- "Labor Organization in a Global Economy," about the changing role of trade unions.
SAI Lead Trainer Badri Gulur, top center, stands proudly with training participants at SAI's Basic SA8000 Auditor Training Course in Bangalore, India May 17-21 2010.
June 2010- The Corporate Responsibility Code Book, 2nd Ed.;
Published by Greenleaf, author Deborah Leipziger's forthcoming revised second
edition is a key reference text on corporate codes of conduct. The SA8000 standard is included, along with ETI's base code, and others. June 24-25, 2010- SAI-UNGC-CIPE Case Studies to be issued at UNGC Leaders Summit 2010 These case studies profile 6 different companies, in 6 countries and 6 industries, informed by interviews with senior company managers to learn about their participation in the UNGC, and how the SA8000 standard has helped them to carry out the labor rights commitments.
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