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Warranty Receivables
Warranty receivables have become an area of great
concern for today's car dealers. Even when the
President of the United States mandates the
government will cover warrantees for General Motors
and Chrysler dealerships must be concerned. Be
sure to manage open repair orders closely never
allowing delays in warranty submissions. Warranty
receivables should be reviewed several times a week
with rejects handled within 24 hours. Be committed to
not allow aging over 30 days on any warranty without
action to collect. Proper documentation must be given
top priority with all authorizations recorded. Don't
forget parts retention policies with regular scrapping
at proper dates. Review with Technicians proper
comments and condition, cause, and corrections are
all documented. Today's dealership can not afford to
tie up capital in warranty receivables.
Find out more....
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Greetings!
The challenges dealerships face today have rightfully
caused great concerns. The reality is most will
survive and prosper in the future. People will continue
to drive personal transportation that needs repair and
maintenance and eventually will be replaced. The
complexity of today's vehicles will continue to increase
demanding most repairs be performed at the
dealership. Regardless of the franchise let's look at
some critical concerns in today's fixed operations.
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| Parts Department |
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Parts are going to be more challenging to locate.
Manufacturers are stocking less depth and
suggesting dealership stocking numbers increase.
The upward trend in backordered items will continue
as availability and manufacturer's inventories decline.
Dealerships must increase reliance on aftermarket
suppliers as these conditions worsen and never allow
inconvenience to the customer. Manufacture parts
pricing is also becoming more of an issue as they
increase rapidly in a challenging environment. The
parts department must review aftermarket pricing and
offer the customers a choice as the age of the vehicle
increases. Service customers are often lost never to
return to the dealership thinking they have been
cheated when they compare your price to aftermarket
parts. The dealership can no longer afford to lose
customers in service. The dealerships that will
survive today's struggles will find the future will hold
vast opportunities and growth. The challenges we all
face demand detailed practices that improved fixed
operation gross and net profit.
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More Information.... |
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| Chat With Rob |
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If you have any questions or comments feel free to call
Rob at 419-282-1351. Have a Super Day!
Our Price:
$
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