After identifying and researching in detail in the area of concern it is time to develop your action plan that will correct it. Many people fail to initiate an action plan because they fear change. The only thing in business that is for sure is that change will always occur whether it is desired or not. Effective management understands this truth and desires to master it. Never allow yourself to say that's the way we've always done it so we can't change it. Instead challenge yourself with the question what process or procedure can be developed it would eliminate the issue? As you develop a process to correct your concern include several key employees and discuss with them openly. You will find many refinements to the new process before it is implemented in these open discussions. Be determined never to allow employees not to embrace change and talk you out of your action plan. Any process that is new must be open to adjustments after it is implemented. Management must enforce that the team will comply with the new process and not resort back to the old way. Good management always makes the path of least resistance compliance.