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Warranty Receivables
IWarranty receivables must be monitored on a regular
basis looking for aging. Develop solid practices that
include turning rejects around within 24 hours. Any
receivables older then 30 days should be explained by
the warranty administrator. Be sure all repair orders
are closed when the customer vehicle is picked up
with the warranty claim processed. Thousands of
dollars are lost with little or no management of this
account. Approve all adjustments made to warranty
claims in excess of am amount you are comfortable
with. Some warranty administrators will take the path
of least work and just shop policy valid claims to save
them the hassle.
Find out more....
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Greetings!
This month a few items often overlooked that must be
checked and managed to control losses. I have seen
hundreds of thousands of dealership dollars tied up
or lost without actions or even knowing it!
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| Onstar Upgrade Program |
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Use the Onstar upgrade program to develop your
repair order counts. The information shows on the
same page as open recalls and is a solid way to
increase Technician hours sold by repair order. Be
sure to check if Onstar was active in February or the
customer cost increases from $15.00 and a renewal
for a year. These customers are also older vehicles
that are in need of maintenance and may be ready to
purchase a new car. Use your DMS system checking
your existing customer base. Promote them also with
your service reminders instead of a low gross labor
operation.
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Read on... |
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| Aged Parts Inventory |
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Aged inventory is becoming a large concern with no
hope of returns with manufactures involved with
inventory management. I love the OE connect
programs to discount aged inventory all sell to other
dealerships. Their new program will even show your
aged inventory to independent repair shops that will
more often need these items. Don't forget to apply to
your co-op fund accounts as most will allow
OEconnect as a credit. Call OEconnect at 888-776-
5792 for more information.
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Read on... |
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| No Way To Lose Promotion |
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With new car sales a challenge it is a must to
generate more profits from your dealerships fixed
operations. Our clients have seen rapid
improvements with our proven processes and cost
controls. This email was sent to you because we are
accepting new accounts at this time. Fixed
Performance has taken the risk out of consulting fees
with our unique 100% money back guarantee. We will
generate 100% of our installation fees within 90 days
or return your money! We will perform a no cost review
of your fixed operations to see if your dealership
qualifies. No smoke or mirrors if you are interested in
fixed operation profits and customer satisfaction you
must give us a call now.
What do you have to lose? Call 888-205-8718 for
more information
Learn More
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