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Lost Time at Parts
The parts department must be staffed correctly to
provide minimum time loss to Service Technicians.
Consider lost Technician time at the rate of $150.00
per hour. This is a realized loss when including parts
sales and labor lost from repairing customer cars. It is
much more profitable to have Technicians working
instead of waiting at the parts counter. Parts volume
per man should not exceed $45,000 monthly to
maximize technician hours.
Find out more....
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Greetings!
Fixed Operations must value Technician time as gold.
It is like a block of ice that melts and can't be saved for
future use. For every dollar of lost labor we also lose a
dollar of parts sales. Let's review some ways we can
best use our Techncian time.
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| Quoting Repair Estimates |
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Many dealerships have Technicians prepare
estimates loosing repair time. Best practice uses
advisors and limits Technician involvement when
possible. Don’t forget to include all needed
maintenance items also. Customer’s purchase more
when seeing their needs at their vehicle so show
them whenever possible.
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| Technician Training Standards |
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Training standards are being monitored closely as a
warranty cost control. Dealerships have a huge
investment in Technician training and must have
individual training plans in place. The future will
demand compliance with standards with wise shops
staying ahead of the game understanding future
training needs.
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Read on... |
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| Free Phone Fixed Operation Review With Rob Gehring |
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Phone now to schedule a no cost no obligation review
of your fixed operations with Rob Gehring. He will
review concerns and potencial improvements over the
phone with dealership managemant.
$
Learn More
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