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Fixed Performance Inc Newsletter
Managing The Technician Shortage September 2006

Develop Your Own Training Program

Average Technician wage

Looking for Technicians to develop

Individual Training plans


 

Average Technician wage

Managers must understand the work mix of your shop. This ratio is important when placing a development plan. Let’s say your shop has a work mix of 60% repairs and 40% maintenance. To maximize gross profit as a percentage of sales the Technician skill levels will match the work mix. Why pay a high skilled Technician large dollar amount to perform maintenance sold at the desk? When your shop matches technician staffing to work load your average technician wage will drop increasing the company’s gross profit.

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Greetings!

Finding high skilled Technicians is challenging today and will be even more so in the future. Many managers feel they need only high skilled Technicians and never bother developing people. This makes it easy for management in day to day operations yet carries a huge cost for the dealership. Let’s look at ways to manage the Technician shortage and at the same time improve gross profit.


  • Looking for Technicians to develop
  • Finding low to mid skill Technicians can be a real challenge. A few places to look are Midas muffler, and independent repair shops. Quick lubes and local college programs are a few other sources to review. Finding these technicians with the needed tools is next to impossible. I have used tool truck venders to finance these technicians with payroll deductions to get them set up properly. Just be sure the Technician signs an authorization for the deduction.

    Read on...
  • Individual Training plans
  • Every Technician needs to be involved with management to develop a training plan to develop the needed courses to completion. It is best to complete courses by category and have the vision for the end result. Plan your transmission Technician of the future and train them with the same vision. Develop staff before the need and your shop will benefit from your efforts now and in the future.

    Read on...
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