Fixed Performance Inc Newsletter
Parts Department Management Guidelines July 2005

in this issue

How to Manage using the month end summary

Lost sales tracking

Phase in and out settings


 

How to Manage using the month end summary

The month end summary report contains some valuable information that needs to be reviewed and understood by management. This report is printed at the end of every month and generally given to the parts manager. The report provides a lot of information however today we will look at some key data that should be used as a tool to monitor the health of the parts department. First check the aged inventory section. Aged inventory in my view is anything in stock over seven months without a sale. Add the dollars up as well as the percentages. A good guide is to be under 18% of inventory investment that is aged. Twelve months and older should be under 10 percent of inventory value. Use this as a tool to understand where your investment is and manage this number down using some other tools in this newsletter.

Find out more....


Greetings!

If your new or used car inventory was over 50% aged 7 months without a sale it would be a major concern yet most dealerships have this condition in their parts department and are not even aware of it. This month let's look at ways to control and manage our parts inventory investment.


  • Lost sales tracking
  • The month end summary will also report lost sale tracking. Without good lost sales tracking and aggressive phase in settings your inventory investment will be on a steady slide down the aged pipeline. A good definition of a lost sale is any time the company loses technician time, gross profit by picking up a part, or return reserve. The more we pull from our inventory the better return reserves we will have. This practice will also improve gross profit as a percentage of sales. Emergency purchases are a bottomless pit sucking the gross and time from our parts department. Lost sales should be in the hundreds every month.

    Read on...
  • Phase in and out settings
  • Aggressive phase in and out settings will keep your inventory fresh and have other dealerships feeding their gross profit and return reserves to your company. I recommend phase in set at three movements and phase out after six months without a sale. These settings combined with proper lost sales tracking will improve every area of the parts department. Set the computer correctly and let it work for the team to keep your inventory fresh and improve fill rate to your technicians. The goal should be to have a 90% fill rate to service. Body shops fill rate should not be tracked as lost sales items.

    Read on...
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