August 2009
Harris Coaching and Consulting             Thoughts for Leadership and Life

In This Issue
Having a Good Fight!
Another Service: Coaching Your Members
What is Coaching?

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Friends and Colleagues,
 
I write this as members of Congress engage in partisan food fights over President Obama's Supreme Court nomination, health care proposals, the economy, etc.  Talk about a dysfunctional leadership team!   Effective leadership teams know how to have good fights.  Does your team know how?   See my article below.
 
Presbyterian Outlook magazine recently published my interview form for pastors entering a new church.  Check it out at: http://www.pres-outlook.com/reports-a-resources/presbyterian-heritage-articles/9001-entering-that-new-pastorate-carefully-and-effectively.html
 
My goal is to help pastors be better leaders.  If you find something here that's helpful, great!  Please forward it to a friend.  (and if you do so, please do it with the "Forward this email" line at the bottom of this newsletter - that helps reduce spam!).
 
I hope you're having a good summer.
 
Peace,
 
Bob



Building an Effective Leadership Team:
Step 2 - Good Fights

 
To what extent is your governing board and/or staff really a leadership team?  Patrick Lencioni, in his book The Five Dysfunctions of a Team identifies characteristics of dysfunctional teams:
  • Lack of trust
  • Destructive conflict
  • Lack of personal commitment
  • No mutual accountability
  • Poor results
 
Ever use phrases like these to describe your board or staff?  I sure have.  I went over these dysfunctions with the board of one church with whom I worked.  They laughed and said "that's exactly the way we were!"
 
For a full description of these dysfunctions, read Lencioni's book.  See his website for a graphic summary.  http://www.tablegroup.com/our_books/pdfs/the_five_dysfunctions.pdf
 
Trust

The basis for good teamwork is trust.   I addressed the importance of building trust in my last newsletter.  (For a copy, please email me.)
 
Lencioni's companion Five Dysfunctions workbook suggests other trust building activities.  I can help you generate other ideas.
 
Constructive Conflict
 
Once trust is built (or at least begun), then leaders need to learn how to fight effectively.  Dysfunctional teams are characterized by back-stabbing, parking lot gossip sessions, manipulative politics, turf battles, etc.  They fight dirty. 
 
Members of any team will have differences with each other.  The question isn't whether they have differences, but how they deal with them.  Effective teams handle differences constructively, seeking the best solution for the organization, consistent with the organization's goals.  They fight for the good of the organization, not against each other.
 
It is likely there are competing commitments.  Church leaders might be wrestling with whether to pay for a youth worker or someone to build a praise music group.  Perhaps the roof needs fixing and so they wonder if mission giving should be cut to pay for the repairs.  You are being pulled first one way and then another.  And you become anxious about losing control.  (if you ever had it to begin with!)
 
A key is how you as the leader handle your own anxiety.  To the extent that you become anxious and reactive, you feed the group's anxiety and conflict will build.  Conversely, even though you are anxious inside, when you portray a non-anxious presence and lead with curiosity and imagination, then the group's anxiety and conflict will begin to subside. 
 
First, ground yourself spiritually so that you still the anxiety within.  I find that the Taize' chant Come and Fill Our Hearts with Your Peace helps me ground myself in God's peace when I am in an anxious situation.  Then you can help people fight effectively and fairly.
 
Fighting fair involves such things as:
  • Listening carefully to each other and making sure that each demonstrates an understanding of the other's position before making a rejoinder.
  • Being candid about personal motives for advocating a position.
  • Generating alternatives so that a mutually satisfactory solution might be found.
  • Avoiding name calling, labeling, or psychoanalyzing.
  • Respect, respect, respect.
 
A helpful resource is:  Guidelines for Presbyterians in Times of Disagreement. See: http://www.pcusa.org/peacemaking/guidelines.pdf
 
Having a sense of purpose and call is also a critical part of dealing with anxiety and building a team.  If your leaders don't have a sense of who God is calling them to be as a church and what the priorities are, then they'll go in every direction - a recipe for anxiety and frustration!
 
The bottom line is that without trust and a commitment to fight fairly and constructively the leadership of a church won't function very well.
 
So how are things going in your church?  To what extent do leaders trust one another and know how to disagree without being disagreeable?   How unified and effective is your leadership team?  If you're saying to yourself: "Whew! Mine's a mess" or "Fair, but we could sure be better", then you might benefit from coaching. 
 
Here's to building an effective leadership team - of laity and paid staff!

Help for Parishioners Trying to Figure Out What's Next

Chances are you have some parishioners who are in mid-career and trying to plan a new stage in their lives.  Perhaps the organization for which they are working is in some financial difficulty; perhaps they're just bored. They don't need counseling, but are a bit at sea.  You aren't quite sure what to do or to whom to refer them.
 
I have been coaching several such clients lately - one woman is working for a major newspaper and sees the ongoing chaos in the news industry.  I'm helping her focus on what she really wants to do and find a professional resume' writer.   A man simply needed help in balancing work and family expectations.  Another man found his investment income significantly less than he expected and so I'm helping him develop a coherent approach to finding some part-time work he's passionate about.
 
I like Bolles' What Color is Your Parachute.  His 2009 edition is slanted towards those dealing with our difficult economic times.
 
If you have parishioners you think I might help, please call me to discuss possibilities or have them get in touch with me.

 
Future Issues (monthly)
  • Building a Leadership Team - Ownership
  • Mutual Accountability and Results
  • Personnel Appraisals

I hope you have found this newsletter informative and helpful.  Please subscribe to continue receiving it (or unsubscribe to stop).  If you'd like to explore coaching, please email or call me.

Bob
Robert Harris
Harris Coaching and Consulting