The Jones Family E-Newsletter - information about cars and driving that matters to you - Honda
December 2008, Issue 4, Volume 1



IN THIS ISSUE

Better protection for you

What you said!


WHAT OUR CLIENTS ARE SAYING:

Even though I have bought and sold cars for 45 years, Bunbury Honda would have to be the best dealership I have ever dealt with. The service I receive is exceptional and cannot be faulted.
 
Brynley Trherne
 
Cannot fault the service done on my CRV or the service given by the Honda team. I'm so glad I purchased a Honda instead of another car I was looking at around the same time.

Helena Ferguson

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Got someone who's difficult to buy for?
 
If you've still got some Christmas shopping to do and are struggling to find the perfect gift, consider a gift voucher from Bunbury Honda.
 
Gift Vouchers are now available from our Service and Parts departments.
 
Just email Sharon and she will organise it for you. 

Greetings!

 
My gosh!
We certainly struck a nerve last month when we asked you whether you would like to see us introduce Servicing on a Saturday.
 
Thank you so much to all those people who responded so openly and honestly to our call for feedback.
 
Keeping the lines of communication open between us means we can be more responsive than ever to your needs.
 
In case you are interested, the responses were split fairly evenly between those who supported the idea and those who didn't. We're still throwing the idea around so if you have any further thoughts, please don't hesitate to email me.
 
You can check out some of the responses below.
 
Before you read on, we at Bunbury Honda would like to wish you and your family a very Merry Christmas. Thank you for being our customer. We sincerely appreciate your business and look forward to the prospect of seeing you again in 2009.
 
As well as some happy Christmas memories, this month's E-newsletter fills you in on some new laws improving the level of consumer protection you receive when having your car repaired.
 
Warm regards
 
signature 
Raymond Jones
Principal

Christmas memories still simmering
 
Despite the fact I work with them at Bunbury Honda every day and we share a meal together every Tuesday night, my wife Franca still thinks we don't see enough of our boys, Adam and Scott.
 
For this reason, Christmas this year is at Scott's place and he's planning on cooking something up on the webber.
 
He's not a bad cook actually but secretly I'll be hoping that whatever he bungs in that burner will end up burnt.
 
Sounds terrible doesn't it? But the taste of a good 'ole burnt chook would bring back so many wonderful Christmas memories for me.
 
When I was a boy growing up in Bunbury, our family Christmas went something like this:
 
We were kids so of course on Christmas morning we were up at Sparrow's.
 
Mum would put a roast chicken into the wood stove.
 
By 8.30am, we'd already been up for hours.
 
To us it felt like lunchtime so we'd jump in the car and drive over to the home of one of many family friends who, despite being no relation, were always referred to as "uncle" and "auntie".
 
The entry fee for us and everyone else who turned up was two Big Browns (bottles of beer).
 
The adults would have a few drinks and us kids would race around like maniacs, feeding our faces with the bowls full of nuts and lollies that were lying around.
 
We ate so many nuts it wouldn't have been a surprise if we'd turned into one.
 
It was always about 3 in the afternoon by the time we made it home and always, without fail, my dear mum would curse because she'd realise the wood stove was still going, the roast was still cooking and it was now burnt. We'd all have a good laugh about it.
 
Christmas just wouldn't have been the same without a burnt roast in our hot little asbestos house in Hayes Street I don't reckon!
 
How will you be spending your Christmas this year?
 
If like many folk, you're hitting the road, it would be a wise idea to make sure your car is fit for the journey and being taken care of by a licensed motor repair business like ours.
 
You see, from July this year the WA Government introduced new legislation requiring all businesses that repair motor vehicles for consumers or other business customers to apply for a motor vehicle repair business licence.
 
And before the licence was approved by the Motor Vehicle Industry Board, you had to be, or employ, a certified repairer for each class of repair work carried out.
 
It was something the motor repair industry had been lobbying the Government to introduce for many years believing it would improve standards, drastically reduce the level of unqualified backyard repairs and improve consumer protection.
 
Our team at Bunbury Honda has always been right behind the idea and in line with the new laws, we now hold a motor vehicle repair business licence and employ certified repairers.
 
If you would like to know more about this issue, follow this Link.

Saturday Servicing responses
 
I am lucky enough to be able to organise to have my car serviced during working hours so would not have to use a Saturday if it was introduced, but I think it is a great initiative of yours to help your clients.
Dawn Testrow
 
Living and working in Busselton on an 8.00am - 4.00pm job makes Mon - Friday servicing a real challenge for me, not to mention the inconvenience of coming up two nights in a row to drop off and collect my car. I would certainly applaud Saturday Servicing and would be there with bells on, even if it was only select weeks and not every week, I would certainly book in.
Natalie Gordon

Saturdays are for golf. Being a semi retired ABC employee, servicing during the week is OK by me.
Ron Tait
 
Lot 2 Bussell Highway
Bunbury, WA  6230

T: 08 9721 1000
F: 08 9791 4115

www.bunburyhonda.com.au
raymond@bunburyhonda.com.au
Honda
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