| Client Testimonial |
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"Warrior is an asset to my company. Their reliable support and quick answers to questions, along with 'on the spot' problem solving help me conduct my business as flawlessly as possible. Warrior always makes me feel as though I am their only customer!"
Camille Felder, Accounting Manager Tenable Protective Services
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| Featured Article |
| Class ACT! |
Read about the most exciting version of ACT! contact management software. Assess your customer relationship management initiative and contact Warrior today to learn more about how ACT! 2009 can enhance your contact management efforts!
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| And The Winner Is... |
| Penny!
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Congratulations to Marc Masters and his toy poodle, Penny. Penny is the winner of our October Pet Photo Contest. Penny, a rescue dog, has proven to her owner that she is loyal, patient and has a sense of humor (as you can tell from her adorable photo)! Thank you to all of you who submitted a photo and story about your beloved pet, we loved reading about your special animals and wish you many years of happiness together.
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| Go Green! |
| Help Protect Our Environment |
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In an on going effort to help preserve our environment, Warrior Consultant Group is dedicated to providing you with suggestions and information on how we can all make a difference.
Stop Junk Mail -- The junk mail Americans receive in just one day is not only a nuisance, but could produce enough energy to heat a quarter of a million homes! If you saved up all the unwanted junk mail for one year, you would have the equivalent to one and a half trees, which would add up to 100 million trees every year in just the United States. To help stop junk mail, write to: Mail Preference Service, Direct Marketing Association, 11 West 42nd St., PO Box 3861, New York, NY 10163-3861. By writing to them, you can reduce junk mail by up to 75%. You can recycle the rest of the junk mail you receive.
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| Intellectual Corner |
| Word of the month: |
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Concatenate
1. To link together
Famous Quotes
..."Thanksgiving Day comes, by statute, once a year; to the honest man it comes as frequently as the heart of gratitude will allow."
Edward Sandford Martin
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| Recipe Corner |
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Fish Taco's
Ingredients:
Tilapia fillets, fresh or frozen
Olive oil
Chili Powder
Garlic Salt
Cole Slaw
Olive Oil
Cumin
Fresh lime juice
Sugar
Sour Cream
One small container
Packet taco seasoning mix
Corn Tortillas
Preparation:
Rub tilapia (1-2 per person) filets with olive oil, chili powder and garlic salt. Salt and pepper to taste then pan fry or grill. Add to bag of slaw, olive oil, cumin, fresh lime juice (2 limes worth), sugar (about 2 tablespoons), salt and pepper to taste. Mix and set aside. Take small sour cream and add 1/2 of a packet of taco seasoning mix (your choice if it is spicy or not), mix and set aside.
Serve with warm corn tortillas, fresh lime wedges and cilantro for garnish. Enjoy!
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Welcome ,
In the game of life, we are all given opportunities to do good deeds and to become better people by way of helping someone else. Small acts of kindness can go a very long way in nurturing the spirit and dignity of others and yourself. I'd like to share a story with you about an act of kindness that was bestowed upon my family and I last week.
While vacationing in Florida, we ate dinner at a popular Italian chain restaurant; a visit that started out as mediocre and ended as great. Why you ask? Because of the service. Our waiter was a clean cut, well spoken young man with a wonderful personality. My husband and I ordered a pizza and salad with grilled chicken to split and our son ordered spaghetti. Upon delivering the salad to the table, I noticed that the grilled chicken wasn't thoroughly cooked. Losing my interest for the salad, I returned it to the waiter who quickly apologized and asked if we wanted something else. Soon thereafter, the manager visited our table to apologize for the problem with our meal. We spoke briefly and told him it was no big deal and to please just take the salad off of the bill. Not only did he do that but he told our waiter that dessert was on the house for all of us.
This may not sound like much to you, but it was the combination of the waiter and manager being so attentive and sincere along with the act of kindness in giving us all free dessert that set this visit apart. The willingness to address the problem and make it right left us feeling like valued customers. Going the extra mile in today's world means a lot and taking good care of your customer's can yield tremendous benefits for you.
How well are you taking care of your customers? Can they tell a story about receiving outstanding service like the one above? Keeping track of your customer stats, both good and bad, demonstrates a willingness to develop and nurture strong relationships. In this newsletter, you can learn about the great benefits being offered in the latest and greatest version of ACT! Customer Relationship Management software by Sage.
Happy reading...
Kristin Balonier
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Class ACT! |
| Have you ever seen someone and said to yourself "Where do I know him/her from?" or tried to recall a phone number or name that was on the tip of your tongue? I think we all have. There is a solution to keeping track of all those contacts and thankfully it can be yours today.
Effectively managing contacts in our electronic age is more important than ever. ACT! 2009, version 11.0 by Sage Software has been enhanced to become a virtual lifeline for business owners, sales professionals and company representatives alike. Not only does ACT! 2009 manage your contact information, it also schedules activities and tasks and can record contact related communications including e-mail, letters, proposals and phone calls as well as your own observations and notes about a particular contact. In addition, it does an outstanding job of managing the entire sales process from meeting the prospect to closing the deal and gaining a customer.
In this version, ACT! offers increased integration with Microsoft Outlook and database search capabilities. Serving individual users and small businesses with a standard version and larger groups with a premium version, ACT! 2009 promises to be a worthy upgrade with significant benefits. The premium version has been enhanced with team oriented features like Dashboard which oversees contacts and activities as well as activity reports that can be broken down by user. More importantly, Premium allows you to view the calendar activities for ten or more people and adds Web access in its Corporate Edition.
- En masse e-mail attaching
- Create ACT activities from within Outlook e-mails
- One click copy of an ACT calendar to an Outlook Calendar
- Enhanced look ups
- Application of calendar filters to printouts
Everything that was good from previous versions has been maintained. This latest and greatest version does a first rate job of tracking and organizing a vast array of information and clearly presents it on intuitive screens. If you need help managing your contact database, this is the program for you. It promises to be a smart addition to your customer relationship management efforts while covering all the necessary bases.
Scoring in the top five this year of CRM software, ACT! is a worthy investment for any small to medium sized business.
So, what are you waiting for? Manage your contacts more strategically and efficiently with ACT! 2009.
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RFID - What Does It Mean? by Harold Westover |
Recently, I attended a technology conference where I earned my RFID (Radio Frequency Identification) certification in Asset Management and Inventory and Manufacturing Processes. You may ask yourself what has that got to do with me? Possibly nothing; possibly everything. The world is changing rapidly and your company may be forced into technology that isn't even currently on your radar. Many companies are being told to keep up or be left behind. RFID is an automatic identification technology whereby digital data encoded in an RFID tag or "smart label" is captured by a reader using radio waves. Put simply, RFID is similar to bar code technology but uses radio waves to capture data from tags, rather than optically scanning the bar codes on a label. RFID does not require the tag or label to be seen to read it's stored data - one of the key characteristics of an RFID system.
How Does It Work?
Information is sent to and read from RFID tags by a reader using radio waves. In passive systems, which are the most common, an RFID reader transmits an energy field that "wakes up" the tag and provides the power for the tag to respond to the reader. In active systems, a battery in the tag is used to boost the effective operating range of the tag and to support additional features over passive tags, such as temperature and humidity sensing. Data collected from tags is then passed through communication interfaces (cable or wireless) to host computer systems in the same manner that data scanned from bar code labels is captured and passed to computer systems for interpretation, storage, and action.
What Does It Mean For You?
Companies are being forced into bar coding and RFID technology and risk losing business by not getting on the band wagon. Wal-Mart and Sam's Club are the driving force. Tougher regulations are going into effect and even more stringent requirements will become effective January, 2009. The future is here and now and Warrior wants to be there to ease the process for you by offering the right products and services.
Feedback
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Hot Off The Press |
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It's A Major Award!
As a certified dealer of Sage software, Warrior is proud to announce that CPA Technology Advisor has awarded Sage's MAS 90 and MAS 200 with 5 stars in their annual 'mid-range' accounting software head to head comparison review for 2008. MAS 90/200 ERP 4.3 version has been recognized as a leader in accounting software, racking up 5 out of 5 stars for it's outstanding accounting capabilities. The six categories rated are:
- Ease of Use/Transaction Entry
- Modules & Notable Features
- Integration/Import/Export
- Reporting
- Support/Training/Help and
- Relative Value
Kudos to MAS 90/200!
Sage Summit
November 17-20, 2008
Denver, CO
Summit will provide you with an opportunity unlike any other, to connect with fellow product experts, software users and support specialists. In depth product information will be available as well as hands on training, one on one support from product insiders and networking opportunities. This event will provide the tools necessary to help you to shape the future of your organization.
Have a safe and educational trip!
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This newsletter has been packed with important information on products, services, upcoming technology and insights to help you on your path to success. We are thankful to have you as a reader, client and friend. Happy Thanksgiving to all of you and may this season be filled with warmth, good cheer and fond memories.
Sincerely,
Kristin Balonier
Warrior Consultant Group, Inc.
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Warrior Consultant Group, Inc. Newsletter
