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 September 25, 2012
Entering the Office of a "D"
What is a "D"? - Dominant

Office is for business, not chit-chat 
It's a "D" Office When:   
 
Desk:
Massive desk keeps others at a distance. Often has papers stacked neatly and bulging In/Out basket.

Non-Verbal Message:

"Let's get down to business."
 
 
Chair:
Large chair behind "power desk." Often remains seated when you enter. May not have a chair for visitors.


Non-Verbal Message:

"I'm powerful. I'm in control."


Walls:

Trophies, awards, diplomas, commendations. One wall may have large planning timeline or calendar.
 

Non-Verbal Message:

"I know how to win." 


When in a "D" Office:

Tone:
State purpose. Be serious, focused and formal.

Example:

"I know you're on a tight schedule, so I'll get straight to the point."


Provide Answers:

Executive Summary. Be efficient in word selection. Be brief, be bright, be gone. 

Example:

"Issue-aluminum supplier was late. We added third shift and had vendor absorb delivery cost. Result-product will ship on time."

Leave When:
They start looking at their watch or stand up behind desk. Wrap it up.


Example:

"I'll finish the update in a brief email to you and let you get back to your work."
Office picture

Attention
HR/Trainers ONLY

Need more DISC assistance?
Please feel free to email me at [email protected]
and visit our website at www.DISCCert.com

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Bonnie Burn 

Master DISC Trainer
Certified in:

Situational Leadership II   

Emotional Intelligence

Behavioral Analyst

Achieve Global & DDI

 

Author of 

Assessments A to Z,
Author of Flipchart Power,

Jossey-Bass Publishing