Non-verbal Communications ... of a "C":
"C's" Body Language
● Handshake - Formal
● Gestures - Deliberate
● Eye Contact - Sparse
● Posture - Closed
● Sitting - Prefers distance between you
● Walking - Detached and quiet
● Stance - Contemplative
● The "C" continues to look at the screen when
you enter their office = Your entrance is an
interruption
● The "C" has the door shut = They prefer to
keep it that way
● The "C" looks perplexed as you present data
= The "C" is analyzing while you're presenting
Responding to Non-verbal Communications ... of a "C":
Your Body Language
● Handshake - Business appropriate, polite
● Gestures - Keep them limited to topic
● Eye Contact - Intermittent
● Posture - Reserved
● Sitting - Allowed if you have an appointment
● Walking - Pace yourself
● Stance - Receptive
Recommended Reactions
● The "C" continues to look at the screen when
you enter their office ... Pause and ask
permission to approach
● The "C" has the door shut ... Unless
emergency, walk away, send an email
● The "C" looks perplexed as you present data
... Offer more data points, give time to process
Extra Tips
● Other person is a "C" and You Are a "D"
Include facts in the conversation.
● Other person is a "C" and You Are an "I"
Stay focused on the subject matter. Respect
their personal space.
● Other person is a "C" and You Are an "S"
Stay on topic.
● Other person is a "C" and You Are a "C"
Calculate extra time to thoroughly analyze all
details.
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