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 March 30, 2011

Non-verbal Communications ... of an "S"?

 

Quick Tip . . . Respect their personal space. 

Non-verbal Communications ... of an "S":

"S's" Body Language

        Handshake - Solid, but friendly

        Gestures - Minimal

        Eye Contact - Direct without being intense

        Posture - Leaning back, when relaxed or 

          leaning forward, showing interest.  Arms may 

          be loosely crossed or hands loosely clasped in

          front of them.

        Sitting - Comfortable, composed

        Walking - Easy-going, with head slightly looking

          down (to see where they are going.)

        Stance - Calm, stable

 

"S's" Actions

 

        The "S" just nods while you are talking

          = The "S" is listening

        The "S" has an inquisitive look on their face

          = The "S" is processing

        The "S" has a blank expression

          = They are not tracking with you, not following

             your line of thought

 

Responding to Non-verbal Communications ... of an "S":

Your Body Language
 

        Handshake - Willing and open

        Gestures - Moderate

        Eye Contact - Attentive

        Posture - Stand clamly

        Sitting - Sit back and relax

        Walking - Even-paced

        Stance - Casual and cooperative

 

Recommended Reactions 
 

        The "S" just nods while you are talking

          ...Clarify that they have understood you

        The "S" has inquisitive look on their face

          ...Ask if they might have a question

        The "S" has a blank expression

          ...Expand on the topic you are discussing, 

          provide more explanation

 

Extra Tips

 

        Other person is an "S" and You Are a "D"

          Ask more, tell less or an "S" will close down.

        Other person is an "S" and You Are an "I"

          Communicate in a more linear fashion or you

          could lose credibility.

        Other person is an "S" and You Are an "S"

          Sustain balance between business and  

          relationship agendas.  Important to be sure to

          weave in the business or it may not be 

          accomplished.

        Other person is an "S" and You Are a "C"

          Make a point to make some eye contact.



Attention HR/

Trainers ONLY
Are you an HR/Trainer in need of more DISC assistance?

Please feel free to email me at
bonnie@DISCcert.com

and visit our website at
www.DISCcert.com
 

DISCcert logoBonnie Burn
CEO
 & Master DISC Trainer