It's a "D" Office When:
Desk: Massive desk keeps others at a distance. Often has papers stacked neatly and bulging In/Out basket.
Non-Verbal Message: "Let's get down to business."
Chair: Large chair behind "power desk." Often remains seated when you enter. May not have a chair for visitors.
Non-Verbal Message:
"I'm powerful. I'm in control."
Walls: Trophies, awards, diplomas, commendations. One wall may have large planning timeline or calendar.
Non-Verbal Message:
"I know how to win."
When in a "D" Office:
Tone: State purpose. Be serious, focused and formal.
Example: "I know you're on a tight schedule, so I'll get straight to the point."
Provide Answers: Executive Summary. Be efficient in word selection. Be brief, be bright, be gone.
Example: "Issue-aluminum supplier was late. We added third shift and had vendor absorb delivery cost. Result-product will ship on time."
Leave When: They start looking at their watch or stand up behind desk. Wrap it up.
Example:
"I'll finish the update in a brief email to you and let you get back to your work." |
Have a great DISC email story?
Please share with your HR / Training Department!
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Bonnie Burn
CEO & Master DISC Trainer
DISC Provider LLC
Certified Situational Leadership II Trainer
Author of Assessments A to Z, Jossey Bass
Author of Flipchart Power, Jossey Bass |
