Are you Problem Solving with an "I"?
First start by assessing...
Tone/Words: Informal, expressive & energetic. Passionate, upbeat, lively & spontaneous. Driven by generating & exchanging lots of ideas. Creativity is their friend.
Example: "Oh, this is great! I've been wanting to jump on board. And, if we pulled one person from each department & have a working lunch, well... we could get this project done in no time!"
Strategy:
Recognition is number one priority. Open to being an active participant, as long as there is some fun. They tap into current relationships for support. Networking creates opportunity to grow relationships.
Example: "I've got it! I'll call Jack. We
worked on a similar situation sometime last year. There is no way I remember all the details, but I know Jack will. I'm sure he can fill in the missing pieces."
Flex if Problem Solving with an "I".
Now that you know their Style, start with...
Strategy: Develop mutually beneficial objectives. Acknowledge, praise & capitalize on their ideas whenever you can. If you have concerns, ask them for their input. Keep their "win/win" orientation in mind.
Example: "Great job on the new graphic design for the package. Star Corp will love it. But, this client is ready to launch the product at their upcoming convention. We are behind schedule, so how can we get the rest of the project completed by next Friday?"
Tone/Words: Be open & positive. Use a conversational, informal approach. Allow time for brainstorming. Illustrate your point with a personal story or testimonial. Include what the reward (extra recognition) might be.
Example: "You know Jan, I bet if we take an hour to brainstorm some ideas, we can solve this billing problem asap. Remember, we did it last month. And, if we get the plan to our boss by the end of day, we look like heroes!" |
