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April 21, 2010
Leaving Voicemail for an "I"
What is an "I"? - Interactive
They are natural entertainers, optimistic, and friendly.
It's an "I" Greeting When You Hear:
Words: "Hi, you've reached Karen. I wish I was here to take your call, but I'm probably out making some customers happy. Leave me a message, and I'll get back to you soon. Hope you have an awesome day!"

Pace: Rapid, spontaneous, unstructured.

Tone: Upbeat, animated, happy-go-lucky.

Leaving Voicemail for an "I":
1. Use a warm expressive tone of voice.
2. Give the impression that you are upbeat.
3. Suggest a meeting where you can share ideas.
4. If appropriate, give them your "private" number.
5. Let them know the first meeting is exploratory.

Example: "Hi Karen, it's Sally. I'm really excited about working together on the Blitzen Project. If you'd like, perhaps we can get the ball rolling over coffee. You can reach me at home at 858-123-4567. I look forward to hearing from you."
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Bonnie Burn
CEO & Master DISC Trainer
Certified Situational Leadership II Trainer
Author of Assessments A to Z, Jossey Bass
Author of Flipchart Power, Jossey Bass