It's an "S" Greeting When You Hear:
Words: "Thank you for calling. I'm
sorry I'm not here right now; however, your call is important to me. At
the tone, please leave your name, number and a brief message, and I'll
get back to you as soon as possible. I look forward to speaking with
you. Have a great day."
Pace: Reflective, structured, and consistent.
Tone: Friendly, soft-spoken, respectful, tentative.
Leaving
Voicemail for an "S":
1. Lean back in your chair
and relax.
2. Smile as you speak warmly at a measured rate.
3.
Sound personable; yet still professional.
4. If possible, tell them
who referred you.
5. Thank them in advance for returning your call.
Example: "Hello, Mike. This is Beth Jones. Mary Thomas suggested I send you the
proposal for your review. I attached it to an email I sent you this
afternoon. If you could provide feedback by the end of next week, that
would be extremely helpful. Please contact me with any inquiries at
800.111.2222. Thank you, Mike, for your assistance."
|
 Bonnie Burn
CEO & Master DISC Trainer
Certified Situational
Leadership II Trainer
Author of Assessments A to Z, Jossey Bass
Author
of Flipchart Power, Jossey Bass
|
