It's a "C" Email When: Starts with: Purpose, task-oriented & data-driven. Example: "In response to your inquiry, the prototype results indicate a 75% match to your requirements. See attached documents." Format: Logical structure, includes all data. Example: "For the following reasons, it is critical to reassess the budget allocation for the next quarter"Tone: Formal, business like, conveys expertise. Example:
"It will require three additional weeks to adequately evaluate whether product #018 is a viable option."
When E-mailing a "C": Pace: Incorporate time for them to analyze and prepare a well-constructed response. Example: "Would you review the attached documentation & give me your feedback by next week?" Tone: Exact, professional, serious & task-oriented.
Example: "I think your comprehensive analysis of market trends is exactly the information the executive team needs for its strategic planning session." Format: Organized. Include justification for conclusions. Example:
"Based on what I have read, research indicates it would be prudent to consider product #018, because of its consistently superior filter system."
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Have a great DISC email story? Please share with your HR / Training Department!
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Bonnie Burn CEO & Master DISC Trainer DISC Provider LLC
Certified Situational Leadership II Trainer Author of Assessments A to Z, Jossey Bass Author of Flipchart Power, Jossey Bass |