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December 14, 2009
E-Mailing a "C"
What is a "C"? - Compliant
Quick Tip . . . Email is for stating facts.
It's a "C" Email When:
Starts with: Purpose, task-oriented & data-driven.
Example: "In response to your inquiry, the prototype results indicate a 75% match to your requirements. See attached documents."
Format: Logical structure, includes all data.
Example: "For the following reasons, it is critical to reassess the budget allocation for the next quarter"

Tone: Formal, business like, conveys expertise.
Example: "It will require three additional weeks to adequately evaluate whether product #018 is a viable option."

When E-mailing a "C":
Pace: Incorporate time for them to analyze and prepare a well-constructed response.
Example:
"Would you review the attached documentation & give me your feedback by next week?"
Tone: Exact, professional, serious & task-oriented.
Example: "I think your comprehensive analysis of market trends is exactly the information the executive team needs for its strategic planning session."
Format: Organized. Include justification for conclusions.

Example: "Based on what I have read, research indicates it would be prudent to consider product #018, because of its consistently superior filter system."
Have a great DISC email story?
Please share with your HR / Training Department!

Bonnie Burn
CEO & Master DISC Trainer
DISC Provider LLC

Certified Situational Leadership II Trainer
Author of Assessments A to Z, Jossey Bass
Author of Flipchart Power, Jossey Bass


Attention HR Trainers ONLY
Are you an HR Trainer in need of more DISC assistance?
Please feel free to email me at
bonnie@discprovideronline.com
and visit our website at
www.DISCProviderOnline.com