It's an "I" Email When: Starts with: Friendly, enthusiastic, energetic & uplifting greeting in a conversational style. Example:Shelly, THANK YOU!! Your referral is now my largest client. I owe you lunch. Format: Covers multiple topics in one email, often mixing personal with business. Example: Check out this cool article on leveraging our technology to connect with people. I'm starving, where's the lunch spot today?Tone: Optimistic, inspirational, & appreciative. Example:You folks rock!!!! For the 3rd month in a row, you beat the deadline!! KUDOS!! Cues:Expressive, seeks recognition, comfortable with "tooting their own horn." Example: Wow..I'm flying high - got a raise - going golfing with CEO & vacation starts Friday!
When E-mailing an "I": Pace: Write with feeling & share short stories. Example: "Things are going well! Last week I fought with the copy machine; this week we're friends again! LOL."Format: Include emoticons; using symbols to express emotions. e.g. smiley face : ) Example:"Hi Jim, I'm psyched about our assignment. We're going to kick butt!!!! - Dan : )" Provide:Admiration for their specific accomplishments & achievements. Example: Excellent presentation! Great info & so entertaining...you're hilarious! Closing:Be sure to include an acknowledgement and/or compliment. Example: Jan, again, thank you for an awesome job! ~Brandon
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Bonnie Burn CEO & Master DISC Trainer DISC Provider LLC
Certified Situational Leadership II Trainer Author of Assessments A to Z, Jossey Bass Author of Flipchart Power, Jossey Bass |