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April 14, 2009
Do You Deal with a "D"?
What is a "D"? - Dominant
They are driven by results, competitive, logical & decisive.
How to Spot a "D":
Conversation: Charges right into issue.
Example: "Market's going down, how are you?"
Pace: Fast & abbreviated.
Example: "Susan? Dan. Bob there?"
Tone: All business, confident, demanding.
Focus: Solve problems...quickly!
Power Cues: They determine time & place.
Example: "I'll call you at 3:00 PM tomorrow."


How to Talk with a "D":
Approach: ABC's - Be Abridged, Brief & Concise.
Wants to Know: What it does, by when, and what it costs.
Pace: Maintain fast pace or be perceived as incompetent.
Provide: Options & supportive analysis.
Save Them Time: Be efficient & help them accomplish their goals.

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Bonnie Burn
CEO & Master DISC Trainer
DISC Provider LLC

Certified Situational Leadership II Trainer
Author of Assessments A to Z and  Flipchart Power, Jossey Bass