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April 28, 2009
Do You Deal with an "S"?
What is an "S"? - Steady
They are relationship-oriented, team-focused & consistent.
How to Spot an "S":
Conversation: Opens with a personal greeting. 
Example: "Hi there Susan, how are you today? How are those lovely kids?"

Pace: Methodical, Process-driven, Contemplative.
Tone: Friendly, Compassionate & Soft-spoken.
Focus: Relationships, natural listeners.
Example: "Joe, if you need help on that report, just let me know."

Power Cues: Family photos, mementos, & serene artwork.


How to Talk with an "S":
Approach: Non-threatening, wants to know something personal about you first.
Wants: To know where they fit into the group & that their work matters.
Pace: Give them time to prepare.
Example: "We will be reviewing department changes 2 months from now on June 29th."

Provide: A secure environment with as little surprises as possible.
Save Them: Embarrassment. Prefer quiet, one-on-one recognition rather than high profile.
Example: "Mary, great job on the presentation yesterday.  It's being seriously considered by the executive team."


Have a great DISC email story?
Please share with your HR / Training Department!

Bonnie Burn
CEO & Master DISC Trainer
DISC Provider LLC

Certified Situational Leadership II Trainer
Author of Assessments A to Z and Flipchart Power, Jossey Bass


Attention HR Trainers ONLY
Need of more DISC assistance? Email me at bonnie@discprovideronline.com
or visit www.DISCProviderOnline.com