It's a "C" Office When: Desk: Neat, uncluttered, usually facing a wall, with useful objects accessible. Non-Verbal Message: "I want to be left alone to work."
Chair: Functional. Seating is arranged to maintain distance from visitors. Non-Verbal Message:
"Communications will be conducted in a controlled business-like manner."
Walls: Charts, graphs & models about specific products/services are arranged with pristine accuracy. Non-Verbal Message:
"I'm an expert in my field."
When in a "C" Office: Your Tone: Cs are sensitive to criticism, so be non-judgmental, especially when asking questions. Example: "What are your thoughts on the Harrison project deadline? Do you see any special problems?"
Your Timing: When a C says, "Give me some time to think about it," you should. Example: "Here's the report. Look it over, then let me know what you think after lunch." Leave When: The task at hand is done. No chit chat. Example:
"This is exactly what I needed. Thank you."
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Have a great DISC email story? Please share with your HR / Training Department!
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Bonnie Burn CEO & Master DISC Trainer Certified Situational Leadership II Trainer Author of Assessments A to Z, Jossey Bass Author of Flipchart Power, Jossey Bass
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