ASU-SBDC

January 2012
ASU-SBDC eNewsletter
Happy New Year!
SMALL BUSINESS NEWS
Greetings!

A New Outlook for the New Year

 

Dave Erickson

I hope everyone's holidays were safe and joyful. The beginning of a new year is exciting and it is a good time to refocus on priorities in our lives and businesses. 

 

One article I read recently from INC. magazine caught my attention and I thought it was a good reminder for all of us who have customers.

 

The title of the article was Do You Like Your Customers? It goes into the importance of having a culture that values and appreciates customers who choose to spend their time and money with your business.

 

 This is best done by starting with leadership from the owners and managers, which also includes insuring hiring customer focused employees.

 

Consider taking time this new year to learn more about your customers, and look at the culture of your business. Does your culture say you like your customers?

 

Best wishes for a prosperous new year in business from the SBDC staff, 

Dave Erickson, Director

 

www.inc.com/brian-hamilton/do-you-like-your-customers.html

 

Featured Success Story   
Small businesses + ASU-SBDC = Success  


    Happy Trails Outdoor Goods and More
Image preview
Garrett saw a need in San Angelo for an outdoor specialty store. Garrett started researching the idea and how best to approach this business.
Read More
Business Tips Articles
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"Helping Grow the Concho Valley economy, one business at a time!"

The ASU Small Business Development Center provides free and confidential one-on-one business advising as well as low-cost, affordable business development training.

We want to help your business grow and succeed. With many resources and a staff of experienced 
advisers, we have the tools to help you.

Contact us today!


Sincerely,
ASU SBDC
Angelo State University SBDC


In This Issue
Success Story: Happy Trails Outdoor Goods
New! Business Tips Articles
Events this Month
Small Business News
Articles from Across the Web
JANUARY EVENTS

January 5th, 2012

January 11th, 2012

January 12th, 2012

January 17th, 2012

January 24th, 2012

January 25th, 2012

January 26th, 2012

January 31st, 2012

SMALL BUSINESS NEWS
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"Year's end is neither an end nor a beginning but a going on, with all the wisdom that experience can instill in us."
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