"The appliance repair business is unique onto it
and defies most business models.  Participating in USA allows business owners the opportunity to relate & talk to others in similar situations. In addition, it provides access to other supports such as software vendors and 3rd party warranty administrators.   By participating in USA events I have been able to improve my overall business health and improve the service we provide to our customers and the manufacturers we represent.  The investment in time is up to you, the payback can be huge"

"Attending the 2005 USA ISM was the absolute best thing I have ever done for my business. I am a new USA member and this was my first ISM. It was a week just packed full of "you need to know info"! It was simply thrilling, to be surrounded by successful people who know how to make a business work, and all so willing to share the knowledge with others in an environment where there is not competition, but camaraderie. IT was a rush! I made what I know are to be lasting friendships with some great people from all points of the continent, even the Canadians - HAHA!  I enjoyed morning coffee time with Captain Tool head, drinks at the bar with Jim Pierce, shrimp dinner with the creator of our industry blue book! - It was a blast; did I say that I had a good time? I learned the answers to business questions which I would have never known to ask. I learned that the key to flat rate pricing is not in the rates themselves but in me! - And in you! In less than two weeks the ISM had PAID FOR ITSELF!!! Really!!!
In one month my business had taken the turn that I was hoping for when I signed up to go .Then it was a matter of deciding what great idea that I learned at the convention I would institute next. All of this great stuff I learned is now a part of me - a part  of my business and no matter how my business grows and evolves I will take the powerful things I have learned here and I will run a successful and profitable service business. If I sound confident it's because I am - I wasn't so confident a few short months ago. If you have been looking for the solution that will give you this kind of confidence and optimism, the knowledge that will give your business The EDGE, now you know the place to get it."

-Travis

A peer group is a gathering of like-minded businessmen and women in  non-competing markets  that gather to help one another run their respective businesses from time to time. In these meetings it is common  to share and compare financial statements and for  members to turn to peers for advice or opinion on a certain issue they might be experiencing in their  businesses.  Peer groups will often collaborate on a group project such as a marketing campaign  and then share in the cost of such development. Peer groups generally meet on neutral ground on a regularly scheduled basis.
 
Want to join a peer group?
Call 1-800-683-2558