NEW SOLUTIONS MASTHEAD


In This Issue
Employee Spotlight: Frank Fahy
Helping Clients Meet Carbon Emission Reduction Requirements
The Future of Green Development
Protecting Your Hard-Earned Money
Lanartco Performance Tip of the Month

QUICK LINKS:

Premier Maintenance

BOMA Southern Connecticut

BOMA Greater Hartford

  U.S. Green Building Council


Employee Spotlight:
Frank Fahy

By Susan Minichiello

FrankFahy2

Frank Fahy began working for PMI in 2004. During his first year with the company, he worked in Special Services in various Connecticut locations including Kaman Corporation in Bloomfield, Watertown Crossing in Waterbury, and Yale University and Fairbanks Apartments in New Haven. About four years ago, Frank became a Day Porter at 195 Church Street in downtown New Haven, which houses NewAlliance Bank and is managed by William M. Hotchkiss Company.
 
Prior to joining PMI, Frank worked for Bridgeport Machines -- a pioneering company in the milling machine industry -- for 35 years. He began in the paint shop and worked his way up to building machines. Between his time with Bridgeport Machines and PMI, Frank worked on the final assembly line at Sikorsky Aircraft Corporation in Stratford, which designs and manufactures military and commercial helicopters.
 
Since coming to PMI Frank has earned a glowing reputation as a loyal, proficient and honest worker. His supervisor, New Haven Area Operations Manager Carlos Loyola, describes Frank as a model employee whose example other employees should follow.
 
"Whatever I ask of Frank, he does without question. He is humble and dedicated to his job," says Carlos. "He responds quickly to the customer's needs, and everyone likes him. I have never had a single complaint about Frank or his work."
 
Frank's honest character is exemplified in this story: While he was working outside NewAlliance one day, a gentleman came out of the bank with a handful of cash. It happened to be a very windy day, and a gust sent the bills flying. The man was scrambling to pick up his cash when a $100 bill came in Frank's direction. He quickly stepped on the bill, picked it up and handed it to the man, who was extremely grateful.
 
Beyond his honesty and loyalty, Frank has shown great initiative on the job. When the site engineer at 195 Church Street was on vacation, Frank not only kept up with his own job responsibilities, but also successfully upheld the responsibilities of the site engineer. He did such an excellent job that he now performs this role, managing the whole building, whenever the site engineer goes on vacation.
 
Frank truly takes pleasure in his work. "It's a very nice building and pleasant atmosphere. Sometimes I work outside, sometimes inside. It's enjoyable work," he says. "Everyone seems to like me, and I like them. It's a very comfortable place."

One of Frank's responsibilities is caring for the plants in flower boxes surrounding the building. He gets compliments from bank employees and others about how nice the plants look, especially when they're in full bloom, and he takes pride in contributing to the appearance of the building.
 
Frank believes PMI is a "very good" company and that he has a positive relationship with his supervisor. "Carlos is just a really nice person," says Frank. "I've enjoyed his company at different PMI functions and, on the job, he listens to me if I have any problems and he tries to help me solve them." Frank also has positive feelings about using Green cleaning solutions on the job since the products are better for the health of the tenants and PMI employees as well as being good for the planet.
 
Frank lives in Milford, Connecticut with his wife, Sandi. They have six grown children -- three boys and three girls -- and five grandchildren.


BOMA Fishing Tournament Recap

By Susan Minichiello

On September 3 -- a gorgeous late summer day -- BOMA Southern Connecticut hosted the 2nd Annual Charity Bluefish Tournament, Clambake and Summer Social.


office buildings
left to right: Frank Cepero, Dave Truesdon, Michael Diamond, Paul Greenland, Rick Andrews

A record number of boats participated in the tournament this year, catching a record number of fish. PMI and United Services sponsored a boat and fishing team (see photo), and other representatives from both companies also attended the event.


After the tournament, competitors and colleagues gathered for the Clambake and Summer Social on the back patio at Stamford Harbor Park. The day ended with many attendants dancing the night away at the Crab Shell at Stamford Landing. A portion of the proceeds from the event were donated to The Food Bank of Lower Fairfield County.
 
To see additional photos, become United Services President Paul Senecal's "friend" on Facebook here.

 
It's Easy Being Green
 
green leaf
Photo courtesy of pdphoto.org

Green Your Kids' School Supplies
 
  • Use old wrapping paper, newspapers or paper shopping bags for textbook covers. This will not only save you money, but is a great way to reduce, reuse and recycle.
  • Opt for mechanical pencils. They can be refilled and used again, while wooden pencils need to be replaced frequently and also contribute to deforestation.
  • Invest in a reusable lunch pack. A reusable bag will save you money in the long run and cuts down on wasted paper.
  • Opt for eco-friendly paper and notebooks. Recycled paper helps save trees and also minimizes pollution from paper production.
Learn more at:
farmersalmanac.com


BOMA logo



BOMA Southern CT Events

October 1:
2009 TOBY Awards Dinner
Honoring the 2009 TOBY Winners and:
The Member of the Year
The Corporate of the Year
The Allied of the Year
The Engineer of the Year

5:30 p.m. Cocktails
6:30 p.m. Dinner & Awards

The Inn at Longshore
260 Compo South Road
Westport, CT

Reserved sponsor tables will be available.
 
For more information, contact Sharon Moran at 860-243-3977.

www.soctboma.org


office buildings

IFMA Hudson Valley, NY Events

SAVE THE DATE

October 21:

A presentation by AP Construction followed by a site tour of the Darien Library

This will be a breakfast meeting. Details TBA.

For more information on IFMA-Hudson Valley events, please visit the online calendar.



Thank you for taking the time to read Solutions.

We'd like to know what you think. If you have suggestions for future newsletters or comments about this issue, you can contact me directly.

Best Regards,

Matt Ellis
Publisher
matt@ellisstrategies.com
877-278-6560





Join Our Mailing List


Dear ,

Welcome to our final summer newsletter. This year is flying by! There certainly is a lot going on -- from health care reform to a new NFL season. I'm happy to report that while most of our clients remain very budget conscious, I see many sites moving forward with projects and managing well.
 
We thought it was prudent to include in this issue some information about reducing carbon footprints and what is in place and on the horizon in terms of emissions reduction requirements. I am especially happy to include a communication tip from my sister's firm, Lanartco. She specializes in enhancing corporate communication, and we will be running tips on an ongoing basis. Reach out to her if you like what you read and need further assistance.
 
Everyone please enjoy the upcoming fall season, Happy New Year to those celebrating this month, and if anyone has an unusual project they would like to share in a future newsletter, please contact us. Thank you!

office buildingsMichael Diamond, CBSE

President
Premier Maintenance, Inc.

Helping Clients Meet Carbon Emission Reduction Requirements

By Susan Minichiello

CO2
In several states, the reduction of carbon dioxide emissions is already required. Add to that, proposed legislation on the federal level, and it's clear that CO2 emitters need to get their ducks in a row. That includes commercial buildings. But rest assured, United Services and Premier Maintenance (PMI) can help facilities reign in their emissions to meet current and future standards, and to increase energy savings.
 
Already in place, the Regional Greenhouse Gas Initiative (RGGI) is the nation's first mandatory, cap-and-trade carbon dioxide emissions reduction program. The participating states -- Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island and Vermont -- have capped power sector emissions and will require a 10% reduction in emissions by 2018. The states auction off emission allowances to energy producers and invest the proceeds in energy efficiency, renewable energy and other clean energy technologies. A recent Associated Press article stated, "The [RGGI] states have auctioned more than 110 million allowances since the first auction in September 2008, raising $366.5 million. The states are using the proceeds to weatherize low-income homes, hire and train energy efficiency auditors, subsidize energy efficiency upgrades for small businesses and educate contractors, among other things."
 
On June 26, the US House of Representatives passed H.R.2454, the American Clean Energy and Security Act, also known as the Waxman-Markey bill. The bill, which would cover industrial sources as well as electric power producers, is intended to address climate change, including reducing carbon dioxide emissions to 17% below 2005 levels by 2020 and 83% below by 2050. Under the cap-and-trade system defined in the bill, utilities, manufacturers and other emitters will be required to buy permits to emit a certain amount of carbon dioxide. The system sets an overall cap on such permits, but also allows the permits or allowances to be traded among emitters. The cap would grow tighter over time, increasing the price of emissions and prompting companies to release less carbon dioxide and opt for cleaner energy sources. The Senate is set to debate and vote on the bill in the fall.
 
Energy_EfficientIn the states participating in RGGI, and as Congress moves closer to passing federal legislation, commercial buildings must become more energy efficient. United and PMI currently offer a number of programs and services that can help businesses and buildings reduce their carbon footprint and their energy costs.
 
One such program promoted by both United and PMI is Day Cleaning, through which the majority of cleaning and maintenance services are conducted during a building's regular hours of operation as opposed to at night when buildings are closed. By having most routine tasks performed while buildings are open, facilities can avoid keeping the lights and heating/cooling systems on past normal hours of operation. The cost and energy savings associated with Day Cleaning can be quite extensive.
 
According to Building Owners and Managers International (BOMA), 25% of the weekly lighting used in large facilities not participating in Day Cleaning is solely used to light the buildings for after-work cleaning and maintenance tasks. BOMA estimates that this translates into about 7% of the total energy used in such buildings. PMI and United Services CEO Michael Diamond, CBSE, states, "Recent industry statistics show that an approximate 4% energy reduction equates to one month's janitorial costs. These kinds of energy savings make Day Cleaning an option most buildings must consider."
 
Bill Garland, joint managing director of Daniels Associates, Inc. -- a leading cleaning and building operations consulting company -- says, "Day cleaning results in significant energy savings, with almost all properties showing a savings in the 10 to 15% range."
 
Griffin Land Vice President of Property Management Ron Eddy echoes these sentiments saying, "It's vital that building managers are conscious of the time of day during which cleaning and maintenance services are performed. Tremendous energy can be captured and usage curtailed by implementing Day Cleaning." (Griffin Land is the real estate division of Griffin Land & Nurseries, Inc. in Bloomfield, Connecticut.)
 
"I see Day Cleaning as a hedge against rising energy costs and escalating union contracts," says United Services President Paul Senecal. "In Day Cleaning a 'relationship' is formed between the cleaner and the occupants. Little issues are no longer a complaint; they become a request."
 
As many buildings still require night service, United's and PMI's proprietary cleaning program called "Synchronized Cleaning" presents another opportunity for reducing emissions and saving energy. United and PMI have implemented Synchronized Cleaning in about a dozen buildings with more to come online soon. This engineered approach allows United and PMI to design all cleaning tasks to be as efficient as possible and to customize that design for individual buildings. Crews work systematically to complete tasks so that lights can be turned off earlier than normal.
 
efficient_lightingClients can also take advantage of other United and PMI services and practices such as: re-lamping to ensure the most energy-efficient lighting, installing and maintaining proper filters in HVAC systems and using the most up-to-date energy efficient cleaning equipment. In addition, United and PMI promote other carbon-reducing practices like limiting the number of cars the cleaners use to get to and from job sites.
 
Ron Eddy, who is also the Vice Chair/Chairman-Elect for the Mid-Atlantic Region BOMA and immediate past President of BOMA Greater Hartford, says there are many other steps building managers can take to reduce carbon emissions and energy consumption. He draws attention to practices like ambient lighting, which senses the amount of external natural light coming into a building and automatically adjusts artificial lighting accordingly; indoor light harvesting, which aims to get as much external natural light as deep into a building as possible; motion-sensor lighting, which automatically turns lighting on and off by sensing movement in a particular area; and exploring alternative energy sources, such as solar power, and related incentive and rebate programs. Ron says that even the most basic of efforts, like regular window cleaning and the correct use of blinds and drapery, can make a significant difference.
 
As emission-reducing regulations expand and increase, United and PMI will continue to maintain programs and services that can help you comply and save money.


Photos courtesy of: Supply Chainer, Commercial Building Tax Deduction Coalition and Fricker Ceiling Systems

The Future of Green Development
What the Current Economic Downturn Means for Sustainability

By Richard M. Gollis & Jesse L. Turcotte

Green_ConstructionOver the past decade, green development practices have come to the forefront of the real estate world. From 2005 to 2008, the value of green construction increased from $10 billion to $50 billion, and there has been a 20% annual increase in professionals obtaining LEED certification since 2001. Despite its recent surge, green development has reached an interesting turning point in the context of the current economic downturn. While all types of new construction have fallen victim to the recession, intentions for green development and investment are continuing to strengthen -- ramping up for a significant amount of sustainable development activity once the economy rebounds.
 
While the long-term outlook of green development seems destined for success, different real estate sectors are not in absolute agreement regarding near-term expectations. Developers remain hopeful for ground-up green projects despite the current recessionary business climate. Investors and lenders, however, are unlikely to become involved in new sustainable development deals during the downturn, suggesting that many green projects will be unable to gain financial support until an economic recovery occurs. In the short-term, municipalities will be one of the few groups involved in sustainable development, as the public sector increases efforts to pass new green legislation and retrofit public buildings with green features.
 
New government legislation that encourages sustainable development practices will bring about another shift in the decision-making paradigm of a green project team. When the concept of sustainable development was first introduced to the real estate world more than a decade ago, the fundamental driver behind a project going green was the reduction in energy usage, with environmental ethics nearly trumping the Green_Savingsimportance of bottom line financials. In the context of current economic conditions, the financial gains that can be achieved through green development are becoming increasingly important, while environmental benefits such as a reduced carbon footprint and air quality improvements have become secondary benefits. As new government legislation is passed during the downturn, the reasons for which developers and investors "go green" will shift again, this time driven by public agency incentives and regulations. Whether by strict development guidelines or incentives for building sustainable properties, developers will be swayed to produce sustainable buildings by the government.
 
Other interesting metrics that are affected by the downturn are the premiums associated with green properties (over those that are conventionally constructed), including construction costs, asset transaction prices and lease rates. As the sustainable development industry and overall economy change, so too do the premiums. Green premiums will remain relatively stable through the downturn due to minimal activity in all sectors of real estate, yet these premiums are likely to shift during the recovery. Green construction costs have fallen in the past few years and will continue to fall as a result of better technology, cheaper materials and increasing competition. Technological advances will also lead to decreased operating expenses in sustainable properties, savings that will eventually trickle down from the property owners to the tenants. The sale price differential between a green building and its conventional twin -- hypothetically speaking -- is also likely to change. Green assets will be in high demand during the recovery as investors position themselves for a green-dominated future, driving up sales prices and their associated premiums over conventional properties.
 
Green development is no longer simply an environmentally-friendly label, but a new technology that has the capability to create larger profit margins for real estate professionals while simultaneously reducing the energy usage of buildings around the world. Although developers and investors are less likely to adhere to green development practices during the current recessionary economic climate, sustainable development will become an industry standard in the long-term, with a continued emphasis on real cost savings and government-legislated environmental benefits associated with green technology.

Richard M. Gollis is Founder and Principal of The Concord Group, a premiere national real estate advisory firm with offices in Newport Beach, CA; San Francisco, CA; and Boston, MA. Jesse L. Turcotte is an Associate in the Boston office.

Photos courtesy of: The Luminous Landscape and EcoVillageGreen

Protecting Your Hard-Earned Money

By Glenn A. Duhl, Esq.

Financial controls of revenue received are often taken for granted. Not a month goes by without news of a previously trusted employee siphoning money from an employer's accounts for personal gain. There is no business that is immune from this type of criminal conduct. Recent cases reveal that businesses of all types, as well as law firms, municipalities and unions, are all susceptible to the criminal misdoings of a trusted employee. The main reason is that businesses generally need to improve upon safeguards against this type of behavior.
 
office buildingsEmployee misconduct could not only prove to embarrass a business, but it could also prove to be financially crippling. There are several basic controls that employers can utilize to protect themselves from the potential of this type of criminal behavior: 
  • Employers should regularly conduct audits and periodically evaluate their cash-handling procedures.
  • No one person should be entrusted with the "keys to the cash register."
  • As your company grows and takes on new forms of payment, such as wire transfers or credit cards, more than one person should know the procedures of these payment systems to enable effective review and auditing.
If you suspect that one of your employees is involved in criminal conduct, as an employer you are within your rights to inquire into that employee's conduct. The Connecticut Supreme Court upheld an employer's right to investigate suspected employee misconduct and further held that if the employer is mistaken, the employer may be found immune from claims of liability.
 
Further, it is highly recommended that employers periodically evaluate and test internal controls and procedures. Review employee patterns and require that vacations be taken, not only for the benefits of employee health and morale, but to ensure that the business at hand is as it seems. This is common practice in financial institutions, perhaps for good reason. Financial institutions use employee time off as a type of checks and balances, ensuring that when an employee is out of the office, there is no significant change in the financial climate of the institution. If there is a significant change, this may be an indication of possible wrongdoing. This is an example of a basic control that could prove to be quite valuable in the long run.
 
All employers should re-evaluate their financial and procedural controls to ensure that adequate safeguards are in place to protect them from potential employee misconduct.


Glenn A. Duhl is a management employment and litigation lawyer at Siegel, O'Connor, O'Donnell & Beck, P.C., (860) 280-1215, gduhl@siegeloconnor.com. He represents management in preventive employment law and litigation of all employment matters. Please visit www.siegeloconnor.com.

The information contained in this article is general in nature and offered for informational purposes only. It is not offered and should not be construed as legal advice.

Photo courtesy of The Market Guardian

Lanartco Performance Tip of the Month
 
Have you heard how essential it is to keep your non-verbal cues aligned with your spoken messages?
 
If you haven't, that's okay, because Lanartco has.
 
Body language says more than you can imagine about how much you care, how much you want to be present and how confident you feel. Leaning away from your audience, for example, sends the wrong message. Engage them by standing or sitting upright or by leaning slightly forward.
 
For more on this subject, visit Jill Diamond's blog post, Maximizing Your Communication with Gestures, and add your comments or questions. 
 


JillDiamondJill Diamond is a communication coach and the
Founder/ President of Lanartco, Inc. Read more about Jill here.

LanartcoLogo
Lanartco is a learning and development boutique that provides communication performance skills solutions. To learn more about how you can enhance your office buildingspresentation style, your vocal presence or your communication effectiveness, visit us at www.lanartco.com or contact our Vice President, Malena Florin, at (212) 206-3900 or mflorin@lanartco.com. Lanartco is happy to help you put your best self forward!