Vehicle Tracking Solutions
10 E. 5th St. Deer Park, NY 11729
631.586.7400
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-Tracking Trends-
The Vehicle Tracking Solutions Newsletter
Issue 5, July 2008
In This Issue
VTS is "Living Large & Thinking Big" in Dallas!
TLC Mandate for GPS in Ambulettes
Customer Satisfaction? Check!
New Customers
The Franchise Corner

Look Who We're Tracking!

 10,809 Vehicles
718 Customers
32 States

*Totals as of July 22, 2008
Lots of things happening at VTS this month! (Didn't I have the same story last month?)

To keep you updated, the renovation of our Deer Park headquarters has come to a close- stay tuned for Before & After pictures in next month's newsletter!

In addition, VTS has opened 2 more locations in Dallas/Ft. Worth and Raleigh/Durham. Our new franchisees and corporate staff joined us in New York for a week-long training session at the end of June.

Also, all of you in the precast industry- mark your calendar for the National Precast Concrete Association Convention in September. COO Ed Teixeira will be presenting a workshop about reducing fuel costs through the use of a fleet management software.

Last but not least, VTS was recently featured in Newsday for an article about the benefits of fleet management with rising gas prices. Also featured in that article: our friends at Weber & Grahn Conditioning of Hampton Bays. Be sure to check out the article below!

Enjoy this month's newsletter, and as always, please let us know if there is anything you would like to see in next month's issue!

Best,
Kerri Allmer
Business Development Manager
 
Vehicle Tracking Solutions Expands to Dallas/Ft.Worth
 
VTS recently announced the opening of its new Dallas/Ft. Worth corporate office that will enable the company to better serve the needs of the fast-growing Western market. Industry expert Quin Waddell has been named VP of Sales for the Western Region and will lead the new office.
 
DFW Expansion into the Dallas/Ft. Worth area will allow VTS to better meet the needs of clients west of the Mississippi and serve as a launching ground for the company's long-term strategic expansion goals. The new office will also provide corporate support for the VTS franchise in Austin.
 
Waddell has 20 years of experience in sales/sales management and consulting, having worked with organizations ranging from small private organizations to Fortune 500 companies. His experience and ability to meet business and sales objectives will be a valuable addition to the Vehicle Tracking Solutions organization.

VTS Chosen as Preferred Vendor
for NY Taxi & Limousine Commission


The Taxi and Limousine Commission (TLC) of New York recently issued a mandate for all paratransit vehicles licensed in the city of New York to be equipped with GPS tracking. In issuing this directive, the TLC and the NY Ambulette Coalition chose Vehicle Tracking Solutions as a preferred vendor.
 
The TLC mandate includes a "Pick-Up/Drop-Off Report" which needs to be sent to the TLC on a monthlyAmbulette basis. Using VTS' in-cab push buttons, this report will include a date/time stamp, street address, latitude/longitude and a notation of either pick-up or drop-off. Included in this service, Vehicle Tracking Solutions will send this report to the TLC automatically. This allows customers to remain compliant with TLC guidelines without actually having to run, print and send reports.
 
There are currently 181 ambulette companies with approximately 1,500 paratransit vehicles affected by this mandate. In order to inform these companies of the various options available, VTS participated in an education night sponsored by the NY Ambulette Coalition on June 26. There, dozens of business owners were able to view the products and speak with representatives about their options. If you have any questions about the GPS mandate and Vehicle Tracking Solutions' software, please email [email protected] or call (631) 586-7400.

Quality Assurance Program Results Boast
High Level of Customer Service

 VTS recently began conducting a Quality Assurance Survey to measure new customer satisfaction. The survey, which is conducted approximately 6 weeks after the system is installed, has returned very valuable results for VTS employees.
 
Of the companies surveyed over the past 12 weeks, 100% responded that they would refer VTS to another company looking for a GPS tracking system. Other highlights of the results include an average rating of 4.7 (out of a possible 5) for the VTS sales process and an average rating of 4.5 for the software training each customer receives.
 
With these benchmarks, VTS employees can work towards ensuring that customers are receiving theCustomer Service highest level of service and support. In order to upgrade the sales process, VTS recently began utilizing electronic contracts that can be signed over the internet to streamline the process. Using these services will allow customers to view, sign and send their documents with the click of a button; therefore expediting the entire process.
As Seen in...Newsday
On July 15, VTS was featured in the Newsday article "GPS tracking: it's a gas" which examines the benefits of fleet tracking such as reduced fuel costs and an increase in route efficiency.
To read the article, click here
New Sales Manager Will Help Expand Business in Tri-State Area
 
Chuck Walsh recently joined the VTS team as Sales Manager. In this position, Chuck will focus on expanding the VTS brand in the tri-state area through an increased sales force and an improved sales procedure.
 
As Vehicle Tracking Solutions continues to grow and expand its presence in various markets throughout the United States, Chuck will be responsible for managing all sales activities.
 
Chuck joins VTS with 24 years of sales experience. In his tenure, he was a Sales Manager for Ikon Office Solutions in New York. He also spent time as the Major Account Sales Manager at Ricoh Business Systems in Westbury and was the Sales Manager at Konica Minolta in Melville.
-Welcome Aboard!-
We Welcome the Following Companies Who Joined the VTS Family in June:
______________________________________________________________________
 
                                Astro Ambulette                                                                Model Handicap Transportation
                               Capitol Refrigeration                                                      National Group
                               Carey Atlanta                                                                       Pat Sementa Plumbing
                               Designer Limousines                                                      Rodriguez Engineering
                               Elite Limousine of Atlanta                                              The Metro Group

The Franchise Corner

- New Franchisees Visit Corporate for Training

Three new VTS franchisees took the trip to Long Island for training at Corporate Headquarters June 9-13. During their week at Corporate, the new franchisees learned about VTS' full product line, pricing, marketing and sales. The in-depth week-long training was designed to equip new franchisees with the tools and confidence needed to launch their operation. In attendance was Warren Hardy, VTS Boston; Wes Pullen, VTS Eastern Connecticut; and Margo Sweitzer, VTS Raleigh. Quin Waddell, VP of Sales at VTS Dallas/Fort Worth joined the new franchisees for an overview on running the Vehicle Tracking Solutions operation. Quin, Wes and Warren
AHR Expo









Pictured above left (L to R) are: Warren Hardy, VTS Boston; Quin Waddell, VTS DFW; and Wes Pullen, VTS Eastern Connecticut. Pictured above right (L to R) are: Warren Hardy, Margo Sweitzer, VTS Raleigh; John M. Cunningham Jr., President & CEO; and Karen Cunningham, CFO.


- VTS Expands Franchise Network to North Carolina
Vehicle Tracking Solutions' new North Carolina franchise will allow VTS to expand its ability to serve the ever-growing needs of AVL and fleet customers along the East coast and in the South.
 
Owned and operated by the husband-and-wife team of Margo and Brent Sweitzer, Vehicle Tracking Solutions Raleigh will service customers in the Raleigh/Durham/Chapel Hill areas, including Wake, Chatham, Orange, Johnson, Franklin and Durham counties. The Sweitzers have also owned another business, Alltech Cartridges, Inc., for 12 years.
 
VTS recently opened a new corporate office in Dallas/Ft. Worth and currently has other franchise locations in Austin, TX and Middlesex County, MA, just west of Boston.
Click here to continue reading...

- Austin Franchisee Signs First Clients
Newly-launched Vehicle Tracking Solutions Austin recently signed on its first clients: Professional Flooring Supply of Fort Worth, TX; Richard Lowe Refrigeration of Austin, TX; and Rodriguez Engineering of Austin, TX. The new customers have signed on with a total of 46 vehicles. Large sales this soon after opening the Austin office illustrates the increased interest in GPS tracking and need for a fleet management system in businesses across the US.

We welcome your feedback on

Tracking Trends, the VTS Newsletter.
 
Any questions or comments may be emailed to [email protected].
 
Visit Our Website:
www.VehicleTrackingSolutions.com
 
Contact Us: 631.586.7400
'Tracking Trends' is a publication of the Marketing Department of Vehicle Tracking Solutions
 
Managing Editor: Kerri Allmer
631.586.7400 x26
 
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