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The transaction price for most businesses is the function of two factors: cash flow and risk
Simply put, the buyer wants a return on his/her investment. The bigger and faster the cash return, the more a buyer is willing to pay for a business. However cash flow is in the future and without a guarantee. Thus, the buyer has to adjust the calculated purchase price for the possibility cash flow will not materialize. Ergo, a higher perceived risk will lower the purchase price. And there's the rub for a lot of sellers - the buyer perceives a risk that is either nonexistent or overstated.
Example: A large customer of SELLCO is sold. Does this mean reduced sales for SELLCO in the future? Therefore a lower value for SELLCO? Maybe. But assuming CUSTOMER continues to need the same product or services, this could also mean higher sales for SELLCO in the future. If SELLCO can reach an understanding with CUSTOMER and its new owner, SELLCO can turn a perceived disadvantage into a plus.
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