No. Under any conditions, Flint is not able to assure that you will always have electric power at your home or business. If you have a medical need, or a critical electric load, it is your responsibility to have a backup plan for service, and/or a place where you can move to be safe.

Members with any type of medical equipment powered by electricity should note that power outages in Middle Georgia have lasted six days or longer. All members with medical issues must have their own plan to move, if necessary.

We encourage customers to use 1-888-354-6836 whenever they have an outage, but especially during widespread outages. On an average day Flint takes nearly 2,000 calls. After a storm, it can be thousands more calls.

Flint's 240 employees are largely focused on getting your lights restored, so we can't all answer your phone calls. But our latest phone technology can get your call and get you on the restoration list very fast...IF we have your correct phone number. Be sure that your account(s) have your correct phone number for the fastest service.

 

First, Flint will work around the clock until service is restored, though daylight hours are needed for most activities. Safety of personnel and the public will remain our highest priority. The priorities are:

Assessing the overall system and repairing power plants, major lines and substations that carry power from plants to communities.

Restoring power to key services essential to community safety, health and welfare - such as hospitals, police, fire, communications and water, sanitary and transportation providers.

Making repairs to electrical facilities that will return service to the largest number of customers in the shortest period of time, then the next largest number and so on until power is returned to everyone.

Keep in mind ... damage assessment to the Flint Energies system will be the first priority. This way, when repair crews begin work, essential customers and services will get attention first, followed by efforts to restore service to large groups of customers before individual homes or businesses are scheduled.

Please be patient and call 1-888-354-6836 to report an outage. Flint Energies will provide service restoration updates to local newspapers, radio, television to keep everyone informed of our progress.