July 19, 2012                                                    TAC Bits and Pieces  
IN THIS ISSUE
Using Maps in Your Operations
Clear Computing Online Updates
Mailing Address Change
Live Support
Joke of the Week
Cartoon of the Week
Back Up Services
Contact Us
Using Maps in Your Operations
Clear Computing supports a wide range of mapping tools to help
  • Minimize lost driver
  • Reduce dispatching time
  • Assist your dispatcher to keep operations optimized
On our website is a series of videos that take you from mapping a site to making sure an address is correct all the way to route optimization. 
 
Go to Topic #12 Mapping Tools, and check out videos #1,2,3 ,4 and 7 for basic mapping features.

More advanced Check out Mapping Tool videos #5 and 6 for more information.  
 
To see our videos, click here.  

  

TAC Online Updates

Clear Computing Online is Moving

 

We will be moving Clear Computing to a enhanced secure cloud on 7/19/2012.  The only change to our users will be the address you use to connect to Clear Computing Online. All users will be contacted via email and phone the day before the change  to make sure all connection short cuts are correct.  

In addition to greater security, the following features will be included with this change: 

  • GPS - send stop-by-stop instructions to a Garmin via Street Eagle  
  • Bing mapping will support location dot moving and visual and written driving instructions  
  • Faster speeds


Clear Computing Online Feature Updates 

July 15, 2012

 

TAC Online Updates Version 442

 

New version 13.0.442 and 13.1.442 Enhancements and Fixes

 

Enhancements

 

Work Order Waste Audit Report
Work order format audit report enhanced for better verification of lading reporting from disposal  

 

Customer Notes List
Customer notes list now includes the customer phone and fax number in the listing. Great tool to do cold calling management

 

Help
Help has been moved to the Clear Computing web site with the Customer Center at www.clearcomputing.com

 

Credit Card Processing 14.1.xxx and 14.0.xxx
New credit card processing form speeded-up with checks for valid population of ID's before exiting 

 

Fixes

 

Work Order Emailing
When emailing all work orders for a specific route, it failed to send an email for each work order. This was caused when map zone was recently added. This update correct the problem 

 

Work Order Format
Check box to suppress system wide message on work order did not effect work order.

 

Mapping Work Orders
The time allowed per stop was inflated by 30 minutes. It now uses the Reference File 15 settings for the first rate code on the work order. The actual time is calculated as follows.

  1. Fixed time for the stop, i.e., 15 minutes
  2. Time based upon quantity of the work order

 

The sum of the two is the time allotted per stop 

 

Work Order Conversion to Line Charge
When converting work orders to line charges on slow computer system, there was sometimes an error message. Form now takes into account slower computers and wait until charges are populated correctly.

 

  

Reminder: Our Mailing Address Change
Please make a note of our new mailing address:
 
55 Gilbert Street, Suite 3103 
Tinton Falls, NJ 07701  
Live Support
Live support combines instant chat, instant messaging and emails in one place.

 


Eating Out   

This married couple was sitting in a fine restaurant when the wife looks over at a nearby table and sees a man in a drunken stupor.

The husband asks "I notice you've been watching that man for some time now. Do you know him?"

"Yes" she replies. "He's my ex-husband and has been drinking like that since I left him seven years ago."

"That's remarkable" the husband replies. "I wouldn't think anybody could celebrate that long."

Funny Cartoon of the Week

Victim Support

Back Up Services
We offer affordable, secure off- site back-up services.
 
-Email confirmations
-We set up & monitor
-Only $10/month first G
 
Contact Us
We hope you are enjoying the newsletter and it's helping you use TAC
in new ways.  We appreciate your input!  You can send questions and
comments to us.