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In This Issue
Video: Summer Fun!
The Client Care Team
Ear Infections
Pet Spotlight: Smokey
Shop With Us & Save
Employee Pet Spotlight: Orly
Seasonal Links


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L. E.

L. E.



AHNA August 2011 Newsletter 
Dear AHNA Family,

It's hard to believe, but it's time to vote in the Mountain
New Best of Logo

Thank you for making us #1 in 2010! Please vote now to make us #1 in 2011!

Xpress Best of WNC poll again! Voting is easier than it was last year, and you don't have to vote in multiple categories. You can choose to vote for one Asheville business (AHNA!) and skip the rest of the poll if you would like to. To make it even easier for you, we have a computer set up on our front desk so that you can vote in our lobby. If you need assistance, we're happy to help.

We were honored to win in the 'Best Veterinarian' category last year, and with your help, we can win again. Please vote now to make us #1!

Vote for Animal Hospital of North Asheville as your favorite Asheville Veterinarian.

Click Here to Vote Now!

Summer Fun in the Water!
Click the picture below to Watch A Video of dogs swimming, splashing, diving, and having the time of their lives while cooling off! All dogs in this video belong to AHNA staff members!

Beau in water

Click Here to watch the video! 

A Day in the Life of a Client Care

Team Member 

The Client Care Team of Animal Hospital of North Asheville Mission Statement


"Our mission, as the Client Care Team of The AnimalNorma Hospital of North Asheville, is to provide, in an informed and caring manner, to you, our valued client, the information and services that you seek to better care for your pet. To never assume limits on your care and love for that pet and to meet your needs in a manner that we ourselves would expect for our own pets."


Kalon When visiting AHNA, the first and last faces you will see are those of our Client Care Team members (CCTs).  It is their job to welcome you and make you and your pet feel comfortable and relaxed. They make a point of knowing who is coming in the front door and why they are coming, ensuring your visit is as smooth and enjoyable as possible.


As is the case with seasoned pros (on average our CCTs have been with AHNA for over ten and a half years!) - to read more, Click Here

Ear Infections: New TechnologyDr. Wootten

By: Dr. Susan Wootten 

New technology yields amazing results for pets with ear problems. Years ago it was commonplace for pets to have repetitive ear infections that just simply could not be cured. Pet owners, across the nation, returned to veterinarians month after month to obtain ear ointments that seemed to help but did not cure ear infections. 


Nine years ago, AHNA became one of a small number of hospitals to obtain the MedRx Video-Otoscopy equipment and instruments. This high-resolution video instrument allows detailed visualization of the outer ear canal, the eardrum and the middle ear. We felt that investing in this equipment was important because of the high number of chronic ear infections and the pain and discomfort caused by them. Prior to this technology, veterinarians did not realize that a high percentage of ear infections reoccurred because of untreated middle ear infections and polyps that could not be accurately diagnosed or treated - to read more, Click Here

Pet Spotlight: Smokey the Guide

Although totally blind, Animal Hospital of North AshevilleSmokey client James Hedrik resisted getting a guide dog for a long time. "I thought it would be too much responsibility," said James. He was urged to get a guide dog by Services for the Blind and fortunately his case worker persisted in her efforts to get James to consider a guide dog. 


"Finally I went to her office. We called all around the country and spoke to nine different groups, but it didn't work out. None of these organizations felt right. The last phone call we made was to the Guide Dog Foundation for the Blind in Long Island, New York."


To read how James and Smokey found each other, Click Here

Please don't believe the advertisements for online pharmacies that state that their prices are "so much lower than your veterinarians sells them for"! That is not true at Animal Hospital of North Asheville! 

Always check our prices before ordering online because we may actually save you money!

To read more about how you can save money with AHNA, Click Here

Testimonial: Biscuits, spray cheese, lots of kisses

 Biscuits, spray cheese, lots of kisses. Those are some of

Snapper and Meg w/ Dr. Earleythe things that come to our minds when we think about AHNA. We get so excited when we get near AHNA, even if the humans are just running an errand or going to the grocery store. We are so sure all those wonderful friendly professionals would just love to see us. After all, we are made to feel like the most important dogs in the world, even though we know there are hundreds who feel the same way, (and cats too), but we don't know much about cats.
Snapper and Meg Vote

Snapper and Meg want you to vote for AHNA!

Not only does AHNA provide the highest quality of professional care, but every effort is made to make "our" experience the very  best it can be. Thanks to each and every one of you who make AHNA the most unique and caring atmosphere two little dogs could wish for. We frankly feel very secure knowing that no matter what happens, we have friends that can make it all better.

Snapper and Meg with signOur mom and dad have told us about what great care Dr. Earley and the whole staff  provided for Skipper, our dear departed brother. He had cancer and because of the compassion and skill of everyone at AHNA, chemotherapy  allowed him to have a pretty normal life until the end, which was made very special by the care and compassion shown at a very difficult time. Just another reason AHNA is tops on our list.

Keep it up guys, we love you!!
Snapper and Meg Schoen

The Cat in the Hat: A Secret Agent in Training By: Dorothy Williams


We did not know what we were getting into when we


Orly in 'civilian' clothes.

agreed to foster 3 little kittens. They were just over a month old and suffering from lice, (fortunately only cats can get cat lice), respiratory and eye infections. A good Samaritan brought the three brothers into AHNA. We had originally planned to find homes for all three kittens once they were feeling better. Orly had a different plan. When the second kitten's family came to pick him up, Orly hid. We knew that he had chosen us as his family. He was a perfect fit in our household with the two crazy dogs. He continues to supply us with endless stories and laughter.


Orly in disguise

Orly in one of his many disguises!

Looking back at the habits he has formed and the phases he has gone through, there is only one conclusion; he is training to be a secret agent.


Orly learned to blend in with dogs early on in life. He sits on command when it is treat time (which he does better than one of the dogs). He channels his inner cattle dog when he chases the dogs and bites at their heels. And when the UPS man drives by or comes to the house, among the barks of the dogs, you can hear a low grumble from Orly as he stomps through the house.


Through the years he has gone through very weird and random phases - to read about Orly's adventures Click Here

Seasonal Links
Here are links to past articles we have written that may be helpful to you in taking care of your pets during the
summer months.

Plants poisonous to your pets

Precautions to take while hiking with your dog
Heatstroke in Dogs and Cats

Thunderstorm Phobias and How to Help Your Pet
Pet Allergy Primer
Hiking Tips

Dog and Owner Trail Etiquette
Ticks - Basic Information
By embracing new knowledge and state-of-the-art technology, our mission at AHNA is to provide the highest level of medical, dental and surgical care possible; to deliver it with integrity and compassion for our clients, but most importantly, to constantly see ourselves through the eyes of our voiceless patients who understand only that we are gentle and kind; to have as our first priority, relief of their pain and discomfort and to strive to minimize separation from the people they love.