News from Management Consulting In Healthcare

NEW YORK - I was sitting in David Plouffe's spartan office at Barack Obama's campaign headquarters in Chicago.

This horserace has been an interesting one, but that's not what I wanted to talk about. Instead, I asked the campaign manager about decision-making.

A lot of the campaign's choices have been better than good. Cautious politically and bold organizationally, the decisions made amount to the best planned, executed and essentially mistake-free political effort I've ever covered.

So, I paid close attention when Plouffe told me there was an "Obama Way."

It sounded vaguely mystical, but if there is one thing we need to know to help assess an Obama presidency, this could be it.

Having said that, you have to be cautious about seeing a White House foreshadowed in a candidate's campaign.

Take for example George W. Bush. Some characteristics of his presidency - loyalty, insularity and reliance on a small core of advisors - could be noted in his 2000 effort. But unlike his presidency, that campaign proved adaptable to changing circumstances and more attuned to realities on the ground. The differences proved catastrophic. Obama's campaign has been so distinctive, disciplined and cutting edge that it's nearly impossible not to look at it for clues as to what his White House would be like.

Businessmen and politicians will reverently study the campaign for years to come as a model of innovative branding and an example for digital sales strategies.

Politically, Obama's ability to finesse tough issues - to anticipate criticism and play off of it - is a model of tactical skill. In terms of public character, his vaunted coolness is state-of-the-art.

Altogether, this strategy is seven-pronged - and it's a veritable play book for political success:

Be decisive: This is what Plouffe meant by the "Obama Way." "Everybody speaks his or her mind," he told me, "and then Barack makes the decision. After that, there is absolutely no second-guessing or looking back."

The trick is to stick with it. Outside the campaign there was considerable hand-wringing a few months ago about the wisdom of pursuing an "expanded map" Electoral College strategy. Obama didn't budge. "It's better to have one strategy and stick to it," Plouffe told me, "than to try ten in pursuit of the perfect answer. The point is that there is no perfect answer."

Have a tight circle: Obama has a very small circle, although it's not the circle of one (Karl Rove) that Bush had.

Obama's core group consists of four people besides the candidate himself: the "two Davids," Plouffe and David Axelrod, the reporter-turned-consultant and the keeper of the Obama message and the mythology; Valerie B. Jarrett, a Chicago lawyer, fundraiser, and former city hall official; and Obama's wife, Michelle.

"It's the two Davids and those two women," said a top party official. The result is an ability to keep a secret. The choice of Sen. Joe Biden for Obama's running mate, for example, wasn't leaked to the press.

Stick with the plan: Obama's game plan was devised by that inner circle, plus maybe a ring or two beyond it, and has been in place since the moment Obama announced his candidacy in 2007. It's remained mostly intact.

The plan was carefully back-timed with the general election in mind. Except for his commitment to a specific timetable for withdrawal of American combat forces from Iraq, the overall platform has remained substantively centrist in tone and content.

I've never seen another campaign so willing and able to stick to the script.

Sweat the details: Planning strategy is one thing, but executing it with almost obsessive precision is another.

All winning campaigns must be able to do that, even ones that have benefitted, like Obama's, from historical trends, including Bush's travail and a near-collapse of the Republican Party.

But the Obama campaign has not missed a single detail - including, as a recent example, an unprecedented effort to win one stray Electoral College vote in Nebraska.

Understand your brand: Obama lacks a background in business, but you could never tell by looking at his campaign.

It has adapted and improved upon key techniques of modern, international marketing. One of them is branding through iconography. His campaign is literally centered on a symbol. The Obama camp created that road-meets-the-rising-sun logo two years ago. And that's just one part of a larger focus on visual sales.

Remember the stage for his speech at the Democratic National Convention? The vast set, covered in faux Greek columns and video monitors, was designed to embody the idea of a mass movement or a crusade for change.

And at a recent rally in Cleveland, the entire Obama family wore matching outfits, representing a united familial front by smiling and rocking out with Bruce Springsteen to "The Rising."

Go digital: Obama's campaign devotion to semiotics is matched by and married to an innovative, envelope-pushing use of web-based and digital communications.

One example, demonstrated to me by Chris Stern of Bloomberg: an Obama applet for the iPhone, developed by a supporter in London. Among other things, it organizes all contacts according to key swing states, allows users to distinguish friends as Obama supporters, and lists (for those with GPS-enabled phones) local Obama meetings and events (complete with maps and directions).

The campaign's texting efforts are perhaps better known. Enticed by contests, supporters sent in their phone numbers at major rallies. Electronic participation continued and hit new highs in August when the Obama camp promised to reveal their veep choice first via e-mail and text message.

Use caution: Speaking of vice presidential selections, Obama's selection of Biden speaks volumes.

Given the range of choice, Obama made the safest pick - and one that he had reason to believe would yield a specific, tangible benefit: help in Pennsylvania (specifically, northeast, where Democratic turnout is essential).

So what's the bottom line? Pretty simple. If past is prologue, Obama and his circle are already very hard at work - and very far along - planning the details of his presidency.

The game plan will be comprehensive, detailed, clever and cautious.

That's good news, whether you're for him or not. As Plouffe says, it's always better to have a plan. It's the Obama Way