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In This Issue
YouTube: Can It Work As Part of Your Marketing Strategy?
How Professionalism Breeds Credibility
Secret Revealed: YouTube is Not the Only Video Hosting Site
Continuing Blogs from a Mad Man
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Video Did Not Kill the Marketing Star

We have been seeing the interest in videos increase steadily over the last few months. With that in mind, we thought it would be a good time to delve a bit deeper into how exactly YouTube can help your company. Additionally, we'll explore how professional videos can increase a company's credibility. Finally, we'll analyze sites other than YouTube that can be considered for video promotion. We are excited about the prospect of working with you to develop videos that will add an element of interactivity to your company website, and we hope that these articles will serve as valuable resources of information for you in the weeks and months to come.

We hope you have a restful Thanksgiving!
  
YouTube: Can It Work As Part of Your Marketing Strategy?

video
As one of the largest search engines in its own right and an arm of the mighty Google, YouTube should be considered as a component of any company's integrated marketing strategy. YouTube videos can accomplish a variety of business objectives in a simple, effective, and customized way. The decision to use YouTube begins with a basic question: What Can YouTube do for my company?

Read More
studio
How Professionalism Breeds Credibility


While young adults may be watching silly stunts or nonsensical gibberish on YouTube, there actually is a potential for YouTube to be a great marketing platform. With just over five years under its belt, YouTube is the second largest search engine, according to ComScore. If people see a video they find amusing or worth their time, YouTube has them engaged. What about videos that are work-related? Even the people who watch the quirky videos enjoy ones that are professionally done and videos created for marketing purposes should be no exception. In fact, these types of videos should be taken as seriously as any other kind of marketing your company invests in.


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Secret Revealed: YouTube is Not the Only Video Hosting Sitesecret
 
When we talk about uploading a video to the social web, YouTube is usually the first (and only) site that is mentioned. "We need to upload our video to our website and to YouTube" is an often-heard phrase these days. After some research into the matter, we at the Claymanite believe that YouTube is still the best bet for professional video hosting. However, we wanted to explore some other sites that are out there to see how they compare.

Read More
Continuing Blogs from a Mad Man
For 2011, everyone is looking for ROI. See how Larry is addressing it. Read his blog and voice your opinions!
CrisisCommunication 
YouTube: Can It Work As Part of Your Marketing Strategy?
 video
As one of the largest search engines in its own right and an arm of the mighty Google, YouTube should be considered as a component of any company's integrated marketing strategy. YouTube videos can accomplish a variety of business objectives in a simple, effective, and customized way. The decision to use YouTube begins with a basic question: What can YouTube do for my company?

Why YouTube?

Most people are familiar with the general public's use of YouTube with the media often reporting on the most recent video to go "viral." Videos featuring children, pets, and the strange behaviors of human beings really represent the 'recreational' side of the engine. These can be funny or shocking and everything in between and have little to do with considering YouTube as a business tactic in an overall strategic marketing plan except for one thing: the ease of uploading a video message.

For businesses, YouTube can provide a way to accomplish a number of objectives as well as the opportunity to have content available 24/7 to anyone able to access the web worldwide on a computer, smart phone, or iPad. Some companies with large budgets can buy a "Partner" or "Brand Channel," the latter being reported to cost as much as $200,000 per quarter in the United States. Even without the Partner or Brand Channel, however, mid-sized and small companies with smaller budgets can achieve effective YouTube results through the free "User Channel" by carefully constructing content and observing basic YouTube features, recommendations, and best practices.

A video, or better yet, a group of videos, can be targeted to specific groups of business associates, customers, and prospects. Each video can be set up to link to a company's web site and vice versa. Additionally, adding key words for search and enabling the video to be forwarded to others builds the "buzz" and status both for the video and web site. The cost for such reach is limited to the production of the video, its upload and optimization, and any ongoing maintenance. If videos are already planned for production for other uses like on a web site, at a trade show, or in a seminar, the cost is spread across the multiple media, audiences, and objectives. This is what a well-produced video can do for a company.

What Content Should a YouTube Video Have?

Now the question is what should a video be about? Carefully considering content and the goal of each video is important in achieving maximum desired results. Several general categories of video content can be considered depending upon the goals and objectives of a company's strategic marketing plan.

     Content Possibility #1: Marketing and Advertising

Along with building and exploiting linking and SEO, videos on YouTube can build brand awareness and promote a product or a service's benefits. As with any marketing and advertising campaign, a video can be used to introduce a new service or product. With established products, a video can present a product or service at work pointing out key features of the product or service that customers and prospects may not be aware of like new uses and applications.

Videos can promote a contest or a presence at a trade show or a special promotion that can drive the viewer to a special page on a web or social media site. A video featuring a testimonial from a customer offers an excellent way to engage with customers. A well-produced YouTube video, like all advertising and marketing, can entertain as it informs established and prospective customers to build brand loyalty.

The specific content of a video can be designed for use on a web site, at a trade show, a seminar, or sales meeting, or on YouTube alone. However, as with all advertising and marketing efforts, the needs and interests of the specific market and customer must be addressed -- not just those of the advertiser. The last thing a video should ever do is make the audience groan at irrelevancies or merely entertaining content. Creating a series of videos that focus on different but related aspects of a product or service can be especially effective. Brief and to the point, multiple videos enable a customer or prospect to go to just the information they need or want. Of course, videos just like ads or any graphic presentation do go stale over time. Attention must be paid to keeping the YouTube videos fresh and relevant.

     Content Possibility #2: Customer Service

As noted above, YouTube videos offer 24/7 content and contact for customers interested in or having questions or concerns about a product or service. Many companies are already utilizing YouTube videos to address how a product works or how to assemble a product. Videos can address commonly occurring questions or problems. Links to contact information on a web site or a social media site provide quicker or even immediate response for customers.

Other customer service videos could focus on a tour of a product or service. For instance, many hotels and resorts now offer tours for customers to see facilities and rooms. Products and service videos can also present an overview of product features or how a service is performed. Links to web pages or to other YouTube videos could provide alternate information to a visitor whether he enters through a web site or through YouTube.

Some companies are offering customers video on YouTube that  update progress being made on their specific product or service. An example of this would be a remodeling project or a large car repair. The ease of updating a progress report and uploading it to YouTube for a customer to review provides an opportunity to receive customer feedback and approval on projects. This can lead to savings in time and expense.

     Content Possibility #3: Establishing Market Leadership

What is more important than being a product leader or a top expert in a market? Only one thing: informing customers and prospects that you are. YouTube videos can both maintain this status and build it if the word has not yet made it out to the world. Imagine a series of short and informative videos where an established member of the company not only presents information and insight about matters important to customers and prospects but where she is shown, perhaps, engaged in leading a seminar or other assembly attended by professionals in the field.

Another YouTube video might show an expert discussing a particular challenge in the field all the while utilizing the products or services of your company -- product placement in an educational setting. Such a video builds leadership in the sharing of information while featuring your particular product or service. This is a win-win situation for a viewer who wants to learn and your company that wants to show the quality of your products and services.

YouTube videos can also be produced to provide straightforward information and tips with no product placement. Such a video shows a company's leadership in furthering professionalism and performance in the field. A link from the video to a web site or social media group for more information or some other "call to action" could provide valuable market information while building your company's leadership status.

YouTube videos can also provide interviews with experts or discussions of complex challenges in your industry thereby creating relevant and meaningful cutting edge content needed to increase knowledge and awareness. Viewers of this type of video can be invited to continue the discussions either within the YouTube community or other social media options.

YouTube: Should It Be Part Of Your Marketing Strategy?

When a company builds a better mouse trap, there is nothing like a YouTube video to get the information out.

These are just three general categories of content to consider if YouTube becomes a component of your integrated strategic marketing plan. Different products and services may have special features that offer other content possibilities for videos that can achieve more specifically refined and targeted approaches. A video whether on a web site, at a trade show, for a seminar or sales meeting, or for YouTube needs to present your company as you aspire for it to be perceived. As with any kind of advertising and marketing, a professional, well-crafted presentation is important in achieving this objective. The next article discusses some "best practices" to be sure your YouTube video looks professional and credible.

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How Professionalism Breeds Credibility
 studio
While young adults may be watching silly stunts or nonsensical gibberish on YouTube, there actually is a potential for YouTube to be a great marketing platform. With just over five years under its belt, YouTube is the second largest search engine, according to ComScore. If people see a video they find amusing or worth their time, YouTube has them engaged. What about videos that are work-related? Even the people who watch the quirky videos enjoy ones that are professionally done and videos created for marketing purposes should be no exception. In fact, these types of videos should be taken as seriously as any other kind of marketing your company invests in.


So if you know that professional quality is important, it's essential to approach videos for YouTube professionally.

You wouldn't send out someone who knows very little about sales on a sales call, so why would you have someone who knows little about videography shoot a video? Although your top salesperson may be great at selling, he or she most likely does not have the same skills and knowledge as a professional videographer. In order to make a video look professional, it needs to be filmed and created by a professional. Just because you have a camcorder that worked great for your niece's recent wedding ceremony doesn't mean that creating a high-quality video will be a piece of cake.

A 30 second how-to video may seem like a simple project. In reality, there is much more that goes into that short 30 second clip. Here are some areas that need to be focused on to create a professional video.

1. The Message - Just like an ad, you need to think about what kind of message you want to get across. A script or even a storyboard should be written so that the narrator or model knows what to do or say. A storyboard is especially helpful because it visually tells the story of your video panel by panel. It tells who or what should be in the frame, what the narrator or models should be saying, and where the video camera should be. For example, should the camera zoom in at a certain point, zoom out, or move around with the model in a specific scene?

2. Lighting/Sound - Have you ever seen the low-quality type of commercials for local carpet companies or car lots? Unless appropriate lighting, microphones and cameras are taken into account, your video could look like those commercials. The little microphone on the camcorders sold at electronic stores will not do the job for a professional video. No matter how great a video camera is, it most likely will not be able to capture a video in a way that looks professional. In order for a video to look professional, lighting, sound, and the quality of the camera are extremely important.

3. Editing - During the actual filming process, chances are there are going to be numerous cuts. How do all the good takes get formed into one to make the video flow and how do all the bad takes get removed? The answer: Editing software. Professional videographers use editing software to make all the takes flow as if there is only one take throughout the shooting process. Editing software is also used to sharpen the audio. If there is just a narrator instead of models talking in to the video, editing software allows the videographer to add the narrator's voice, or the voice over.

4. Monitoring - Once the video is complete, your website as well as YouTube is a great place to house the video. Once a YouTube channel is created, it should be monitored and updated frequently, as summarized in the previous story. One of the best things about YouTube is the interaction feature. If someone comments on a video or asks questions, you have a chance to interact with that person and hopefully find new business.

Just like all the marketing initiatives that involve time and money, so do videos. If a company wants to be perceived as having quality products and credibility in its field, videos should be shot professionally and carefully.
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Secret Revealed: YouTube is Not the Only Video Hosting Site

secret When we talk about uploading a video to the social web, YouTube is usually the first (and only) site that is mentioned. "We need to upload our video to our website and to YouTube" is an often-heard phrase these days. After some research into the matter, we at the Claymanite believe that YouTube is still the best bet for professional video hosting. However, we wanted to explore some other sites that are out there to see how they compare.

Vimeo: Vimeo is perhaps the site most similar to YouTube. The website encourages socializing, collaborating, and sharing. Unlike YouTube, Vimeo seems more geared towards the serious video maker. Also unlike YouTube, Vimeo distinguishes between a very basic package (free) and a "plus" package that costs $60 per year. In the plus package, unlimited uploads, higher quality video players, and more privacy options are available. One neat thing about Vimeo is that the site categorizes its videos into classes like "Arts & Education," "Activism and Not for Profits," and "Comedy."

Google Videos: There used to be a way to upload videos to Google via a Google account. Upon further exploration, it was discovered that it is no longer possible to do so. This very likely has to do with Google's ownership of YouTube. If you can't beat 'em, join 'em!

MetaCafe: MetaCafe is an interesting site that focuses on short videos that will be of interest to the most broad audience possible. According to the website, no video goes over 90 seconds, and they do not allow uploads of "hard news stories, personal videos or webcam chatter." MetaCafe, like Vimeo, categorizes videos. The key groups are movie, music, tv, sports and games. This is an interesting site, but probably not a very good match for professional videos.

Yahoo Videos: The obstacle to uploading videos to Yahoo is that you need a Yahoo account. Given Yahoo's recent woes, including its search functionality migrating fully to Bing, we don't think Yahoo would be a great bet for promoting professional videos right now.

Facebook: We would be remiss if we didn't mention Facebook's video upload capability. For a company page on Facebook, video is highly useful as it makes the page more dynamic and interactive. Facebook allows users to record directly into the site, or videos can be uploaded. However, it is possible (and easier) to link to videos uploaded to YouTube.

There are many other video hosting sites out there. Hulu, for example, offers a lot of full episodes of television shows. Break.com is geared more towards young people and focuses on funny (and sometimes inappropriate) content. All things told, however, we still recommend focusing on YouTube if the desire is to share video beyond your company website. Backed by Google search functionality, YouTube offers the most exposure, the best environment, and it's free and easy to use. For now, it's unbeatable.
Sincerely,