Welcome to PATCO E-News!!!!
PATCO E-News is yet another way for PATCO to stay in touch with you and to provide the very best in customer service. Through this monthly communication, we will keep you informed about train service, system improvements, events and happenings in the region and share relevant transit information from a regional and national perspective. You can also stay connected to PATCO throughout the week by following PATCO on Facebook and RidePATCO on Twitter. We'd love to hear from you, so stay in touch.
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New FREEDOM Card Service Office
 Coming Soon! On April 3, 2012 an additional FREEDOM Customer Service Center will open at our Woodcrest Station. The center will be open every Tuesday from 10 a.m. - 2 p.m. for a limited time period. Then it will maintain regular hours of 10 a.m. - 2 p.m. on the first Tuesday of every month only. The center will assist you with all of your FREEDOM Card needs: card replacement, Reduced Fare Sign up, registration, automatic card loads. |
PATCO Improving Accessibility at Two Stations
PATCO began two projects designed to make the 9th/10th and Locust Station in Philadelphia and the Ferry Avenue Station in Camden more accessible. The $5 million dollar initiative includes the installation of two elevators at 9th/10th and Locust and one elevator at Ferry Avenue. An elevator at the 9th/10th and Locust Station was the number one request from our customers and will provide easier access to nearby hospitals and medical services. Ferry Avenue was also selected as over 2,500 customers use that station every day. It is the most used station currently without an elevator. Both projects should wrap up by the end of the year.
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FREEDOM to SAVE Program
 You can connect to abundant savings at over a hundred businesses in New Jersey and Philadelphia just by showing your PATCO FREEDOM Card. Click the link to check out the participating businesses. www.ridepatco.org/freedomtosave/index.asp.
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PATCO new Customer Courtesy Campaign
 In case you didn't know; PATCO's Quiet Car Pilot program has been in effect since March 1. The Quiet Car pilot program is designed to gauge customer acceptance. Thus far, most of the comments from riders have expressed approval of the program. The Quiet Car is the last car of each train and will operate 24 hours a day Monday through Friday only. Please limit cell phone use to silent texting/games, Keep conversations brief & in a low voice, and play music using headphones so no one else can hear.
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MASTERCARD and DISCOVER CARDS now accepted at PATCO gates
 PATCO Pilot Moves Successfully into Phase Two
The new contactless PATCO Wave & Pay ANYWHERE Visa Prepaid Card debuted on September 26, 2011, for a 12-month pilot program. This marked the first time that consumers were able to use the same transit payment card for transit and retail purchases. The pilot moves into Phase Two on March 26, 2012. In addition to Visa cards the PATCO gates will now accept contactless MasterCard and Discover cards. At that time, any of these contactless cards will enable you to pay your PATCO fare with a simple tap of the card and be on your way. For more information on the Wave & Pay card go to: www.PATCOpilot.com
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Earth Day began on April 22, 1970. It's a day to reflect on our planet, our environment and what we can do to help keep them healthy. Riding PATCO helps save the planet. Encourage someone to ride with you on April 22.
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