Become a fan of PATCO on Facebook and follow us on Twitter for all of the latest news and information.
|
Governor Tom Corbett
Chairman
Board of Commissioners
Jeffrey L. Nash
Vice Chairman
Board of Commissioners
John J. Matheussen
President
PATCO
John Rink
General Manager
PATCO |
|
|
|
Welcome to PATCO E-News!!!!
PATCO E-News is yet another way for PATCO to stay in touch with you and to provide the very best in customer service. Through this monthly communication, we will keep you informed about train service, system improvements, events and happenings in the region and share relevant transit information from a regional and national perspective. You can also stay connected to PATCO throughout the week by following PATCO on Facebook and RidePATCO on Twitter. We'd love to hear from you, so stay in touch.
|
PATCO new Customer Courtesy Campaign
 PATCO began a 3 month Quiet Car Pilot program on March 1. The Quiet Car pilot program is designed to gauge customer acceptance. The Quiet Car will be the last car of each train and will operate 24 hours a day Monday through Friday only. Limit cell phone use to silent texting/games, Keep conversations brief & in a low voice, and Play music using headphones so no one else can hear. Train operators will make periodic announcements directing customers to the Quiet Car and you will begin to see signage promoting the campaign. An online survey was conducted regarding the interest of our customers in PATCO offering a Quiet Car and the survey results showed a strong desire by our customers to begin a Quiet Car Program. Once the 3 month test period is over, PATCO will conduct another survey to determine if the program was successful and should be continued or modified. |
Your FREEDOM Card offers Ways to Save
 PATCO's FREEDOM to SAVE program welcomes our newest partner to the program, Revive Fitness, 1529 Walnut St., Philadelphia,215.496.9269. FREEDOM card holders can receive 10% off any package. Revive Fitness offers classes in Zumba, cycle track, on-site personal training, a juice bar, massages and more. No contract or monthly fees. Check them out at www.revive-fitness.com. |
PATCO New Survey
General manager, John Rink believes the best customer service emerges from an on-going conversation between passengers and the people who serve them. Please take the new brief survey now posted on our website, www.ridepatco.org/survey.
|
Food Drive
Our passengers have again shown their generosity by donating through the 21th Annual Valentine Food Drive. The Food Bank of South Jersey received 550 pounds of non-perishable foods to feed those in need, an increase of 60 pounds from last year.
|
The 2012 Philadelphia International Flower Show
 The show blooms Sunday, March 4, 2012 thru Sunday, March 11, 2012 at the PA Convention Center, 12th & Arch streets. This year's theme, "Hawaii: Islands of Aloha" will introduce a tropical experience that blends digital technology with the natural beauty and rich culture of the islands. Relax and ride PATCO to 8th and Market and walk through the Gallery.
|
 WAVE & PAY Prepaid Visa Card
Enter the "Ride Free for 100 Days" Contest!
Now is the perfect time to get a new PATCO Wave & Pay ANYWHERE VisaŽ Prepaid Card, if you haven't picked one up yet. There's no fee to get one; just visit www.patcopilot.com/contest and complete the form to get a new card. Once you have registered your card online, you'll be automatically entered into the contest. Your chances to win increase every time you use your card on PATCO - so keep swiping! Three lucky PATCO riders will win $600, loaded directly on to Wave & Pay cards. Prize winners will be selected at the end of March, April and May. The Wave & Pay Card is the world's first all contactless Visa prepaid card that can be used for transit as well as for retail purchases.
 Current Wave & Pay registered cardholders need to go to www.PATCOpilot.com and click on the "RIDE FREE" banner to enter contest.
The Wave & Pay pilot moves into Phase Two on March 26, 2012. In addition to Visa cards the PATCO gates will now accept MasterCard and Discover contactless bank cards.
|
Construction of the new elevator at 9/10th Locust has begun. Our "Quiet Car" Survey results showed 79.4% very interested in having the program.
|
|
|
