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Adams Jette Marketing+ Communications 


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In the spirit of giving
by Ron Jette     

Customer helpLet's assume for the moment that you are selling something (and who among us isn't?). Perhaps, like many of us, you are selling products or professional services. Maybe you are a government employee trying to sell people (or your boss) on your program. Maybe you work for a non-profit and are "selling" your cause.

Now let me ask you this: how much do you actually like selling? How much do you like to get right up close to the potential client so you can tell her how wonderful you are, how incredible your products, services and programs are and, if she'd only part with her hard-earned cash, how you'd be the answer to her prayers?

I'm not big on that approach, either. In fact, none of the best "salespeople" are.

But I'll tell you what they are good at. They are good at listening and trying to understand people. And they are really good at finding solutions and helping people.

So, maybe what you need isn't a harder sales approach but a different mindset.

Instead of worrying about how you can get this potential client to give you money or their support, think instead about how you can solve their problems. Think about how you can ease their pain or make their lives better. Think about how you can be an asset to their organization. Think about how you can HELP them.

This different mindset will not only help ensure your own success, it will be a lot more fun, too.
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Quotables

HRSDC 

"Adams Jette edited a summary report for us on very short notice. After they got through what we had provided, it was like a whole different report: clear, concise and professionally modified. They even took the time--under already tight timelines--to edit a series of data tables that gave the report that extra touch. Very impressive. We will definitely not hesitate to use their services again."

Julio Garasa 

Human Resources and Skills Development Canada  

 

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QuikTips

Writing dialogue -- You should start a new paragraph for each new speaker. This not only makes it easier for the reader, but it also eliminates the overuse of "he said" and "she said." You can insert dialogue into a paragraph without causing confusion as long as the person speaking is the last person mentioned.    

  

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