January 2009 Vol. 4, Issue 1

 
Happy New Year!
From all of us here at Adams Jette, we offer you our best wishes for the coming year and our hope that you and yours are safe, healthy, happy and prosperous.

Adams Jette Marketing
+ Communications

100 Argyle Avenue
Suite 202
Ottawa, ON  K2P 1B6

Tel: 613.235.5445
Fax: 613.235.5514
info@adamsjette.com
www.adamsjette.com

 
Your brand is not your name and logo
brand [A monthly article written to help you get more people to buy your products and services.]

"We need to re-brand ourselves," a client said recently.

What he meant, of course, was he wanted to revisit his name, logo and overall "look," perhaps freshen it up, present a new face to his customers.

That is considerably different than changing your brand.

So, what's the difference between your name/logo and your brand?

Plenty.

Your name is a word or phrase that identifies your business and differentiates it from every other business in the marketplace.

Your brand, on the other hand, is what people think of when they think of your business.

For example, McDonald's has its name and its logo.

But it also has its reputation.

What do you think of when you think of McDonald's? Whatever you think, that's the McDonald's brand.

Everything about you affects your brand. The look of your website, the way you handle customer complaints, the tone of your advertisements, the way your employees present themselves, the quality of your products and services, even the typos in your newsletter--everything has an impact on what people think about you. Everything affects your brand.

In other words, you determine your name and logo but your brand is what your customers say it is.

That's not to say you can't influence what people think of you, of course. Are you doing everything you can to ensure yours is a positive brand?

e-Shopping hot and heavy in Canada
e-shopping Remember that security concern everyone had about giving out their credit-card numbers to make purchases in the Internet? Well, it seems more and more people are taking the plunge.

According to Statistics Canada, in 2007 (the latest figures available), goods purchased online totaled $12.8 billion dollars, up 61 percent from the year before.

The same report tells us that 8.4 million Canadians are purchasing online.

It's a tremendous revenue opportunity for business. If you'd like to get in on the fun, give us a call at 613-235-05445. We can help make it happen.

FEATURED CLIENT:
J.A. Laporte's Flowers and Nursery
Laporte When Roger Laporte first began selling vegetables and produce in the Byward Market in 1960, little did he know that four generations later, Laporte's would be a household name in Ottawa's east end. J.A. Laporte's Flowers and Nursery, located on Old Montreal Road in Cumberland, is now run by Jean and Estelle Laporte with a fifth generation waiting in the wings. "Customers? What customers?" asks Jean. "These are our friends!"
What our clients are saying...
IPGA "As well as the fast and friendly service, what I appreciate most is their careful attention to detail while still keeping an eye on the big picture."

Susan Mogensen
International Policy Governance Association

QuikTip
the other PMS -- Printing inks are classified using the Pantone Matching System, or PMS, an industry standard that assigns a unique number to a particular colour and shade of ink. PMS colours come in different varieties.

The most common types are "coated" and "uncoated," which refers to the type of paper the ink will be applied to. (Although they are essentially the same shade of blue, 282C will look brighter and more vibrant than 282U. This is because coated paper causes inks to "stand up," whereas ink applied to uncoated stock will be absorbed into the paper, giving it a flatter appearance.)

A "one-colour," "two-colour" or "three-colour" offset print job means that the design calls for only one, two or three different PMS-identified inks.

On the other hand, "process" colour, also known as four-colour or full-colour printing, uses only four standard inks: cyan (blue), magenta, yellow and black (CMYK). Together they can be combined to approximate--with the emphasis on approximate--any colour.