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The Value of Face-to-Face
Years ago Tom Peters wrote a book called The
Pursuit of WOW!. In his book, Peters talks about
the
importance of getting on a plane and flying cross
country to attend a meeting with a client face-to-
face. When was the last time that you went out of
your way to meet a client, customer, co-worker face-
to-face? If you can't remember, it was definately too
long ago. A few weeks ago, I drove three hours for a
sales call, at my own expense. It was a great
experience. The client shared so much information
with me. When I finally had the chance to talk I was
able to offer information that would assist the client
with meeting her goals. I don't think I would have
gotten as much information from the client if we had
a phone conversation or if we exchanged e-mails.
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Greetings!
Fall is always a busy time of year. We have been
busy developing new products to meet the needs of
our
clients. Two new CDs are available, 30 Training
Tips
for Six Sigma Trainers and How the West
Was Won:
SMART Strategies for Managing Change.
We're also working on
a new book - Supermom Doesn't Live Here
Anymore which will be out in 2005, in response
to the demand for work/life balance seminars. When
possible, we try to create products that will assist
our clients in meeting their needs.
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| Getting Ready to Train |
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Trainers have a lot to do to get ready for a training
program. A few must do's include:
- creating leader's notes
- rehearsing out loud
- gathering material
- notifying the participants
- determining the learning objectives
- developing relevant stories & examples
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Additional resources for trainers |
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| After the Training |
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Most trainers use evaluation sheets or smile sheets
to measure the effectiveness of training programs.
Great trainers know how to tie the learning to
organizational results. Great trainers also conduct
self-assessments when they finish training. Questions
that should be asked are: Did I have fun? Did the
learners have fun? Did we meet the learning
objectives? Did the exercises work? Was the facility
OK? Did I do a good job managing time? Were my
stories well received? Can the participants apply
what was taught?
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| 30 Tips for the Six Sigma Trainer |
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Most Six Sigma trainers and consultants are subject
matter experts that have been asked to deliver
training
without knowing anything about adult learning or
training. Many of these trainers need help so that
they don't bore their audiences to death by reading
power point slides!
This brand new CD shares 30 tips with the listener.
Bulk discounts are available. Place your order today.
Our Price:
$19.95
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