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16th July 2012

Last week's survey

In the last week's survey , we asked -  What's the best way you have found to collect overdue debts?     


There are some excellent ideas here for everyone in business. 


  • Depends on the clients attitude. I'll offer a payment plan if they are doing it tough and they are a long term client. If they will not return my calls, or are someone that I don't do a lot of work for, Nexus Collections are my first port of call. Brilliant service, extremely knowledgable and a great bunch of guys. Collection is on a sliding scale of fees. Once it is in ther hands I can get on with my business and let them do theirs.
  • Once you have a client that has taken adavantage of your trading terms they have broken the agreement/contract. Invest in Credit Card facilities and make clients aware you them and that it will give them trading terms. You get your money and they have a trading term a 2% charge is a small cost. Calculate time spent chasing bad debts and 2% is a small charge, Stop giving bad payers trading terms your not a bank.
  • Go to the online magistrates site and pay the $79 and issue summons.
  • best ways to collect debts is to
    1. Specify your terms to start
    2. Communicate with the customer
    3. Any problems with the job just fix them
    4. What you deliver is what you promised
    6. If there are terms you must Have director Guarantee
    Make sure you send statements and follow up by phone (COMMUNICATING IS KEY)
  • I charge 10% per month on all overdue accounts.
    I have it written on my invoices.
    I point this out when I send second invoice as reminder.
    After 2 months I ring and point out how much interest they owe.
    After 3 months I send debt collectors and charge extra 20% to cover them
    I also have...
    "Title does not pass until full payment is made".
    We reserve the right to enter premises and remove our property that has not been paid for in full.
  • Keep phoning and faxing and generally keeping the pressure on in a polite manner
  • Resend invoice; then Letter of Demand; then Statemenrt of Claim at local court.
  • The best way to collect overdue debts is to be consistent with your invoicing and stay true to your trading terms. Ask for a sizeable deposit prior to manufacture, if the client baulks then they may be a bad payer.
    If your terms are 50% up front with balance paid at time of installation as mine are, then if you have to wait one day for payment the debt is overdue and you should chase the payment. Invoice promptly, if you're late with an invoice it shows you're not concerned with getting the payment promptly. NEVER show terms over 30 days on your statement. If it shows up then it's obviously acceptable to allow debt to creep. Be polite but firm with your wishes and don't be scared to let others know you're not being paid by a Company. My business will not deal with a Builder or builder's supplier - Builders have burnt me too many times in the past and are notoriously bad payers.  The bigger the client then quite often the worst payer they are - They employ accounts departments who's job it is to hold on to their cash for as long as possible.
  • The squeaky wheel gets the oil. Always chase you money as soon as it is due. Be consistent and chase every month at the same time. Your clients will soon learn that you will be ringing them every month and won't give up trying until you get it. Do that for a few months and they will just start paying their bill on time so that they don't have to hear from you.
  • Hazzle, Hazzle, Hazzle plus add accounting fees each month. Generally we do not have any problems but every now and then you get a slow payer.
  • At a retail level nothing leaves the factory without payment first, at a corporate level we do run accounts but only with reputable companies, we will turn business away if its not profitable and if its a large order full payment up front or at least the majority, and the final payment on completion. We do have a few large corporates that will order large without any payments but these are blue chip companies we are very selective.
  • Prevent them by getting deposits and and upfront payments. Then for those regulars, a visit to the shop with a "how you going" and by the way, then an angry accounts woman if all else fails. Remember the squeaky wheel always gets the oil so a daily phone call has helped as well.
  • I only have about 1 bad debt every couple of years. But I get all new clients to sign a Work Authorisation form that commits them to all costs associated with a debt collection agency, if they don't pay. This works very well.
  • If you offer "accounts" to clients they should be based on the cash flow requirements of your organisation, NOT THEIRS! ie 7 days, 14 days or 30 days. It is essential to educate your client base these are your terms of trade if they wish to do buisiness with you. Then why do we as an industry often give people who have not lodged an account application form, never been investigated to see if they are eligable for an account, we give them account terms when ordering a sign and then get stung later on. It would be much simpler to have "most" clients "pay as your order" and this will eliminate this debt recovery issue. Having said that, every company should have a debt recovery system and procedure in place with exact guidlines. We have one that our "receptionist" follows for our genuine account customers and gives weekly reports. If you do not you are only jeopardising your cash flow, which is the life blood of your company's existance. Educating your customers goes a long way. In general 70% of our accounts are collected with 14-30 days. For those who default we have NO hesitation handing them on to a professional debt collection agency. 
  • We try not to have any overdue's! Credit Management is an important task these days, so if client does not have an account, they must pay on collection. Accepting Visa/Mastercard has helped, since most people have them these days. We also vigorously police our standard terms of trade i.e. payment in full on 20th month following date of invoice for account holders. On our Online service, you must pay upfront.
  • On the rare occasion we find ourselves chasing a debt, I give them 3 chances to pay, then threaten them with winding up proceedings against their company. On the half dozen times we have used this method, we have been lucky enough to be paid within the week. I know of a debt collection agency, that allows you to download a cover letter which you then fill out, demanding the account be settled. I know of this working for some friends.  


(These survey questions are sent in by our readers. Please spend a minute to give your answer to this week's survey as one or possibly more of your industry peers thinks this question is important and wishes to see your point of view as well as others in the industry.)


If you have a subject that you would like us to survey, please send your subject to Thanks.)  

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The weekly Classified Ad Mailer   

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(VIC, Prahran) Cold Laminator Model. LEDCO 850mm wide Hasn't been used for 5 years. Works well with no known problems. Selling quickly to best offer. No storage space to keep it..Call Lewis 03 95371110
(Posted 11th July 2012)

(QLD, Hervey Bay) Mutoh Rockhopper KII+ printers. 2200mm and 1600mm. Now surplus to 
 our requirements. Very economical to run on bulk ink systems (included). $4800 each. Darryl 0418 797 544
(Posted 10th July 2012)






(NSW, Central Coast) HP designjet 8000s solvent printer. Excellent, machine serviced by Anitech from new. 6 Colour Take/up reel. RIP and computer. seiko inks. Excellent colour & quality. Only used for photographs. $15,000 ono. Includes a head cleaning machine which will save you fortune!!Please call Rob 0409 962590 email
(Posted 9th July 2012)


(VIC, Melbourne) Konica Minolta bizhub Pro 950 - BLACK ONLY. This is a current model - 2.5 years old. Includes: large capacity tray & finishing unit. Print speed 95ppm. Weight range 40-300gsm (duplex 216gsm). Price: $8,000 ONO
0438 544 400
(Posted 9th July 2012)


(VIC, Melbourne) Konica Minolta bizhub Professional Production COLOUR Digital C5501. This is a current model - 2.5 years old. Includes : large capacity tray & finishing unit. Print speed 55ppm (colour and b&w). Weight range 64-300gsm (duplex 256gsm) PRICE: $19,000 ONO. 0438 544 400
(Posted 9th July 2012 


VIC, Melbourne) Color Span uvr72 Flatbed printer perfect for printing reel to reel on banner fencing mesh, of vinyl or on to ridged material like Coureflute,foam pvc, composite panel and colourbond. Extra tables, 2 new print heads and service filters, also spare ink around 12 litres. $12000+gst Still in full working order. Please call Wes on 0419 570 858
(Posted 4th July 2012)

(Qld. Parkinson) Mimaki UJF-3042 Flat Bed,
ideal for printing promotional items. Heaps of jigs, includes inks and pre-treatments. Just serviced and in good condition. $23,000. Contact Brad 0402 681 337
(Posted 3rd July 2012)

(QLD, Meadowbrook) Roland SJ-1000 printer
with IS-1000 bulk unit. 2.6m wide, excellent condition, hardly used, bought May 2006. Located in Logan, Qld. $10K pick up only. Call Darrenn on 07 3200 8299
(Posted 3rd July 2012)

(NSW,Leichhardt) One Canon W6200 high resolution plotter / proofer. 
Works well, hardly used. Comes with Onyx Rip Center. Prints 600mm wide.
All offers considered. Trevor Sim 0410 46 47 40
(Posted 2nd July 2012)

(NSW, Sydney) HP DESIGNJET 5500.
Thermal Inkjet printer for sale. Kept well maintained and in full working order. Asking price $2000. Please email for any inquiries.  (02) 9415 5794
(Posted 2nd July 2012)

(NSW, Sydney) OCE Arizona UV Ink, IJC255,
All Original, 2L by C,M,Y,K. 1L by White, Five sets of each. $410 each ex GST and Delivery. Call 0406377974, email
(Posted 2nd July 2012)

(NSW, Alexandria) Emseal applikator 2R 1420
Coll roll laminator used. any offer considered, must sell quick ! 0414800514
(Posted 2nd July 2012)

(NSW, Alexandria) GBS Talon Hot/cold roll 80inch laminator
- cost 30K new BARELY USED and recently serviced. brand new rear cut trimmer plus spares. $14,000 neg. 0414800514
(Posted 2nd July 2012  


(QLD, Meadowbrook) Ezy Taper, deluxe model, 1600 wide, up to 30mm substrates, Excellent condition, $3000.00. Ezy Taper inform me they will overhaul for $500.00 if so required Contact anthony on 0498134 498
(Posted 30th June 2012)

_1400_1520mm_or(5feet_wide). Requires 3phase power. Give me an offer. call or email me for a picture/details.
Call Richard 0433778252
(Posted 29th June 2012)

(VIC, Melbourne) Vivex S3300 Full solvent printer,
NewDemo unit, priced to sell, $45,000exgst. Capable of quality 1200dpi prints for SAV, Truck Curtains and Banner. Pictures at
(Posted 29th June 2012)

(NSW, Castle Hill) Neolt Rotary Trimmer
2.5mtrs wide Sharp blade for clean, smooth cutting. Perfect for trimming banners/posters/decals quickly and effectively. $750.00 ONO- (NSW Castle Hill) Contact: Nick 0414 607 620 for more details.
(Posted 29th June 2012)

(NSW, Wollongong) Roland SP-300
versacam ecosolvent printer & cutter with colorip. Plus 800mm wide hot/cold laminater. $4500 ex GST. Excellent condition with both heads replaced & serviced by Roland 6 months ago. Hardly used over last 4yrs as is a backup machine. ph Adam 034 346 814
(Posted 28th June 2012)

(NSW, Castle Hill) Seiko V-64s
colorpainter solvent printer. 1650mm wide printable area. Meticulously maintained machine, regularly serviced and upgraded by Anitech from new. All standard features included. Includes Shiraz Rip and computer. Excellent quality prints on a wide variety of medias. Printer has always run Seiko inks. $25,000 ono.  Please call Nick on 0414 607 620 for more details.
(Posted 28th June 2012)

(SA, Adelaide)  AS NEW ROLAND VS-640
(Posted 26th June 2012)

(QLD, Cairns)  ROLAND VP540
(Posted 25th June 2012)

(NSW, Sydney) Royal Sovereign Laminator
1650 in great condition, 3 years old and not heavily used.Cold Laminator. Only $2750 (incl. GST) Call Mike on 0417 261 195.
(Posted 25th June 2012)


(VIC, Melbourne) Attention!!! Selling a Roland VP 540 print and cut with take up roll. Also selling matching laminator to suit printer. Also comes with a bench power trimmer. Its barely been used, owned by a professional race team that only races 6 months of the year! Everything is 3 years old and in new condition! Looking for a fast sell, $17,000.00 or make me an offer!!! 0417508167
(Posted 20th June 2012)

(QLD, Brisbane Southside)  Excess stock - ALUMIN. COMPOSITE
0401 976 958 OR 07 3245 1170 Limited amounts left.
(Posted 20th June 2012)

(QLD, Slacks Creek) Mutoh 1600mm
eco-solvent wide format printer. Regularly serviced. $9000.00
Enseal laminater. Excellent condition. $2600.00
Computer with Flexi Pro 8.5 & Coreldraw X4 with all colour profiles. $2500.00
Package Price $10000.00
Tel: 414502837
(Posted 20th June 2012)

(VIC, Geelong) Roland VP540i
with t/up roller. Purchased new barely used. Warranty til 2015. Comes with rip computer, media and spare cartridges. Pick up only $13,500ono. Call Tracey 0410 543 698
(Posted 19th June 2012)

(SA, Murray Bridge) Roland SP300
and colorrip software. 600 hrs 6 yrs old, well maintained. $4300.00 Email Paul, , 0419 820 865.
(Posted 19th June 2012)

(VIC, Melbourne) Roland SP-540V
Had since new, excellent condition, bulk ink system from colourgrafix for the last 2 years, well looked after. Price $7000 + Gst 0418 880 302
(Posted 19th June 2012)

(QLD, Ferny Hills) GPS15 Plus Gerber Cutter
very good condition $2900. Ferny Hills Qld. Ph: 0458158628 Chris (Posted 17th June 2012)

(QLD, Ferny Hills) Gerber Edge Thermal Printer
Good condition includes dongle and software $3990.Ferny Hills Queensland. Phone:0458 158 628 Chris
(Posted 17th June 2012)


(NSW, Newcastle) Roland SP-300 versacamm ecosolvent printer/cutter. Good condition. Includes Roland ColourRip software. $7000. Contact David on 0417 673 560 or email
(Posted 14th JUne 2012)

(VIC, Melbourne) Mimaki JV33-160BS
solvent ink jet plotter. ONLY 12 months old. Includes Onyx rip software and Rasterlink rip software. Pick up only. $18,000 (+ GST) ONO..Phone (0417 056 850)
(Posted 14th June 2012)

As new. Located in Hornsby. 0294764600
(Posted 13th June 2012)

(VIC, Braeside) JV-1300
pigment ink printer powers up for sale as is & Mimaki pigment ink in bags (out of date) 19 cartridge - Make An Offer Tel: 0408270722
(Posted 12th June 2012)

(VIC, Melbourne) WELDMASTER C-MIT Vinyl Welding Machine
up to 3metres long with attachments for rope,kedar and making pockets. Near new Extra keday thrown in. Price $18950.00 ONO Pick Up Only. 03 9421 1881
(Posted 12th June 2012)


(NSW, Springwood) For Sale Canon large format printer ipf8100 perfect condition, new printheads, 44" print width, Onyx Rip software, Full ink tanks. print paper or canvas. PH 0422-569309
(Posted 9th June 2012)

(NSW Fairfield) Roland SP-300V Print and cut
$6500.00  Machine is approx 4 years old, regularly serviced, in excellent condition. Only selling to upgrade to a wider machine. Call Alen 0403 869 822
(Posted 7th June 2012)

(QLD, Meadowbrook) Roland SJ-1000 printer
with IS-1000 bulk unit. 2.6m wide, excellent condition, hardly used, bought May 2006. Located in Logan, Qld. $16K ono pick up only. Call Darrenn on 07 3200 8299
(Posted 6th June 2012)

(NSW, Camperdown) Excellent condition. 
 X-rite i1 Extreme with original cables, packaging, software, as new - $750. Relocating overseas. 2 nice benches on castors, 2400x1200 and 750x2400. Feel free to call with any questions or arrange inspection. Tel: 0419 162 981
(Posted 5th June 2012)

(QLD, Gold Coast)StarFlex NSP-18 Banner for Lightbox  
1520mmx50m I have 4 rolls $200ea and Gross white (grey)adhesive vinyl 1350mmx50m 10 rolls $50ea June:0468529880
(Posted 5th June 2012)


(QLD, Ferny Hills) Gerber Edge Printer and GS15plus Cutter $10,000
Various Foils and Vinyls all colors and sizes $4000 Tel: 0458158628
(Posted 1st June 2012)  


This is only a partial list of 2nd hand machinery available. For the biggest and most up to date list of 2nd Hand machines available in our region, please go to

The weekly Classified Ad Mailer   

If you would like to run a 2nd hand machinery, staff vacancy

or any other ad in these sections in the next two broadcasts to our database of +/-8000 sign, print and wide format print industry professionals,

(All ads in this section are repeated in the free classifieds in Wide Format Online.)




VIC, Cheltenham) Gigacube Custom Signage and Wraps seeks experienced Signwriter for their Cheltenham studio. Full-time position available, Immediate start. Modern, progressive company with opportunity for advancement.
Contact Glenn: 0425 270 899
(Posted 11th July 2012)


(NSW, North Sydney) Assistant Production Manager Visual Image Media (VIM) is a fast growing company, providing the very best expertise, production and complete management in any form of visual media, from transit, ambient building, outdoor and sky signs through to graphics and point of sale.
VIM creates and produces outstanding awareness for its blue-chip clients in Australia and The South Pacific. Due to client expansion, a new role of assistant production manager is now available at our Sydney Office.
If you have some experience in the production, printing and signage area and have the energy and enthusiasm to move your career to the next level, we would love to hear from you as this is just one of many new opportunities as Visual Image Media is expanding across many countries.
You must have a full driving license, computer literate and be able to demonstrate your production knowledge and skills you have learnt so far in your career .
Salary is negotiable and will be based on experience and skill level.
If you have what it takes and want to progress your career forward then send your resume to:
Graham Drake
Visual Image Media
Level 14, 221 Miller St, North Sydney.
(Posted 5th July 2012)


(VIC, St Kilda) Signarama Prahran, Victoria is seeking an experienced Sign Maker/Installer. The successful candidate will ideally have a sign making qualification or a minimum of 1 years experience in sign making and possess the following attributes:
Vinyl application expertise
Be able to do small scale installations (such as shop fronts, fascias,vehicles, lightboxes etc.
A keen eye for detail and takes pride in their work
We are after a organised and proactive individual with a positive "can do" attitude who is capable of working to complete daily tasks. APPLY NOW' with your resume.
(Posted 5th July 2012)

(VIC, Blackburn) Signwave Blackburn Victoria is seeking an experienced Sign Maker/Installer.
The successful candidate will ideally have a sign making qualification or a minimum of 3 years experience in sign making and possess the following attributes:
Vinyl application expertise
Be able to do small scale installations (such as shop fronts, fascias,vehicles, lightboxes etc.
A keen eye for detail and takes pride in their work
Hold a white card for working on building sites
We are after a organised and proactive individual with a positive "can do" attitude who is capable of working in a fast paced environment. If this sounds like you, APPLY NOW' with your cover letter and resume.
(Posted 2nd July 2012)  


(NSW, Goonellabah) Armsign is seeking a highly motivated and professional Business Development Officer to join the sales team. Contact Brian Clarke on 02 6625 1122 or
(Posted 29th June 2012)

(NSW, Sydney)- Large Format Cutter Operator.
Silverwater based display business requires operator experienced with Oce Procut / Zund cutting machines. Please email to PH: 9647 2822
(Posted 26th June 2012)

(NSW, Ultimo) Production Manager - T-shirt, Apparel and Garment Decoration: 
We are a small printing business based in Ultimo seeking an individual with experience in print production. In addition you will have good customer and communication skills, as well as being able to prioritise and manage workloads effectively. A good attitude and work ethic will be highly regarded. Onsite training will be provided where needed.
Main responsibilities will include, but not be limited to:
*    Manage production assistants and production workload.
*    Use Adobe CS, Roland VersaWorks and Cut Studio.
*    Deal with customers and suppliers.
*    Ensure stock is allocated and inventoried using MYOB.
*    Maintaining In-house and Outsourced production orders.
*    Print and cut digital transfer and vinyl media using the Roland printers and cutters.
*    Production quality control, development and testing.
For more details on the job requirements please visit this link:
To be considered please send a COVER LETTER and RESUME to .
(Posted 25th June 2012)
(NSW, Ultimo) Production Assistant - T-shirt, Apparel and Garment Decoration: 
We are a small printing business based in Ultimo seeking an individual with a proactive attitude and ideally, experience in print production. In addition you will be able to work under pressure and to deadlines. A good attitude and work ethic will be highly regarded. Onsite training will be provided where needed.
Main responsibilities will include, but not be limited to:
*    Assist Production Manager in ensuring that both orders in-house and outsourced are delivered on time and meet quality standards.
*    Ensure stock is checked in and prepared for dispatch when required.
*    Preparing and pressing prints and orders for in-house.
*    Prepare orders for dispatch to clients and close jobs correctly once completed.
*    Maintaining stock and production area.
For more details on the job requirements please visit this link:
To be considered please send a COVER LETTER and RESUME to
(Posted 25th June 2012)

(NSW, Sydney) Production Controller. 
Busy sign business in Sydney CBD seeks an experienced sign production person who has the skills to be part of and direct a small production team.
Able to understand and have skills to ensure team meets deadlines and output levels to meet budget and customer requirements. Design skills with good sign making knowledge and skills important to ensure standards and support team
Clean air-con working conditions with all forms of transport close at hand. DL a must
Salary plus incentive scheme for right person
Please call 0402 099671
(Posted 25th June 2012)


(NSW, Sydney) Area Sales Manager - Consumables and Hardware - Northern Beaches to Parramatta. Be part of a winning team! Spandex Asia Pacific is regarded as the leading supplier to the Sign & Graphic Arts markets, with a commitment to excellence in performance, leadership, product range and customer service. The role of our Area Sales Managers is critical to this commitment.  A strong commercial and sales related understanding of the industry will enable you to source new business as well as maintaining and maximising sales from our current customer base.  An excellent salary, commission structure and fully maintained vehicle plus superannuation will be offered to the successful candidate. To apply, email your resume to
(Posted 20th June 2012)
(NSW, Frenchs Forest) Full time Vehicle Wrapper/experienced sign writer
for vehicle wrapping, fleet signage, general vinyl application and sign installation. Email your CV and examples of your work to
(Posted 20th June 2012)


(QLD, Brisbane) Full Time Printing Specialist to Digital Photocopier Machines. - Some knowledge of Creative Suite and Adobe Products, Photoshop, Illustrator and Indesign
- Ability in designing new artwork, editing existing files and preparing files for both digital and offset printing
- Assisting with printing and finishing products such as binding, laminating, trimming etc.
- Must have knowledge of MS Office products and email programs
- All training on printing machines and equipment for the position will be provided.
- All training on MYOB Retail Manager Software will be provided.
Tel: 0738314766
(Posted 1st June 2012)


This is only a partial list of vacancies. For the biggest and most up to date list of vacancies  available in our region, please go to Wide Format Online magazine. 

                     BUSINESSES FOR SALE/WANTED


(Posted 10th July 2012)


(VIC, Cheltenham)Signage/vehicle wrap business For Sale,T/O 400K, established,good clientele,business runs itself,located on busy RD.
owner going back overseas. CALL 0414 362 004 (urgent sale).
(Posted 20th June 2012)
(QLD, Brisbane Northside) Copy/Print AND Cartridge Refilling business for sale.
Two business in one, well established, great location. Loads of machinery and equipment included in price. Price discounted to $77,000 WIWO, absolute bargain, owner committed elsewhere. Turnover approx $200,000 p.a. Phone Gary 0738559550 or
(Posted 20th June 2012)    


(QLD, Brisbane) Business Wanted Brisbane Looking to purchase Existing Sign Business on The Southside of Brisbane. Please email details through to
(Posted 12th June 2012)


(QLD, Mossman) Sign Co for sale, Port Douglas, Mossman, Qld,, Roland VP540i, Roland CX24,all benches, tools, paint, media, compresors, jeep Trayback 4wd, ladders, furnished flat on site, 3 computers, software, owner going over seas
07 4098 3818
(Posted 15th May 2012)  


This is only a partial list of Businesses for Sale/Wanted ads. For the full list please go to
Wide Format Online magazine

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