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Dear (Contact First Name),
New technologies are changing the ways people are obtaining and using information and the ways they want to use their libraries. Many libraries are responding by offering new services. To address this changing environment, the Library District is developing a Strategic Plan to guide us in establishing goals and allocating resources.
This week, you will receive a survey packet asking for your opinion on library services, materials, technology, and facilities. Each packet contains two surveys: one for an adult member of your household and another for a teenager. For your convenience, the adult survey can be completed at http://www.LCWA.com/library and the teen survey can be completed at http://www.LCWA.com/teen. To activate the Web surveys, enter the code located in the upper right corner of the printed survey you received in the mail.
If you don't have a teen in your household, please disregard that survey. If there is more than one adult or teen in your household, for better statistical sampling we suggest that the survey be completed by the one whose birthday comes next.
Whether you complete the mailed survey or do it online, the information will remain confidential and names will not be connected to survey responses. If you have any questions about the surveys, please contact Trish Schroeder at the LCWA Research Group at 312-565-4614 or tschroeder@lcwa.com.
By completing the survey, you will have a hand in writing the library's future.
Sincerely,
 Erin Maassen Winnetka-Northfield Public Library District
P.S. Please complete this important survey within five days of receipt.
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