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Capstone Consulting Newsletter
Managed Software Services, BI Tool Vendor Showdown,
Applying Agile to Waterfall Projects, Omaha BI Summit
In This Issue
Managed Software Services
Applying Agile Best Practices to Waterfall Projects
Events Calendar
Quick Links
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Greetings!
We're working to bring you valuable and informative content in each newsletter on a quarterly basis. If you have ideas for future topics or have expertise you want to share with others, please let us know! We want to continue to be a source you can come to, but we know you have knowledge and experience to contribute as well. 

In the meantime, hope you enjoy this issue on Managed Software Services and Apply Agile to Waterfall Projects. More resources can also be found on the Capstone resources page of our Web site. And don't forget to sign up for the BI Tools Vendor Grudge Match in Chicago next month! Even if you can't attend, send us the questions you'd like vendors to answer, and we'll share their responses in a comparative matrix!
Managed Software Services:
Effective Outsourcing
By Randy Ott

Managed Software Services
It's a no-brainer: every company wants to improve the productivity of its employees, leading to increased overall company productivity and profitability. Especially in today's economic climate, Information Technology (IT) offers some extraordinary opportunities to drive out inefficiencies in an organization. One key area where these efficiencies have yet to be maximized by most businesses is in regard to Managed Software Services.

Your enterprise contains important-many times mission critical-applications that are vital to your business. Their maintenance and support is a crucial, but time consuming and costly. Managed Software Services (MSS) provide a cost-effective mechanism for outsourcing the maintenance and support of an organization's information systems, software applications, or technical infrastructure.

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Article Index

Introduction
Doing More with Less
Productivity and Morale
Service Level Guarantees
Return on Investment
Take Action
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BI Tool Vendors Showdown
September 8 @ 8-10:30 AM, Chicago, IL


CalendarComing NEXT WEEK! Don't miss out on this exciting event. Capstone is hosting an extended-
hours roundtable, pitting vendor against vendor in a no-holds-barred grudge match showdown among four top
software manufacturers in the BI space: SAP BusinessObjects), Microsoft, IBM (Cognos) and Pentaho. Rest assured this face-off will not be a peaceful meeting of the minds. Register now to reserve your space! In the meantime, send in the questions you want to ask these vendors: biquestions@capstonec.com. Questions and their answers will be documented and shared after the roundtable with those who participate.

Come prepared to rumble, and to get your questions answered!
Applying Agile Best Practices to Waterfall Projects
By Jim Richards

Applying Agile to Waterfall ProjectsA variety of iterative methods have been developed in response to the weakness of the waterfall model. From Spiral, Rational Unified Process, Enterprise Unified Process to customized iterative process and proprietary iterative processes, businesses are looking for ways to add concrete, immediate value through business intelligence. But what's important is how to implement the best iterative, mainly Agile practices, in an organization that is using waterfall--or maybe no real processes at all.

Agile's best practices can be implemented in any environment or within any methodology, as a team, individually, by department or even enterprise-wide. Successful application development and integration requires a thorough understanding of existing IT infrastructure and business processes.

Consider three different key aspects implemented covertly or non-covertly, yet intentionally, in your team or organization:
1. Daily standup (Scrum)
2. Test-driven development
3. Measuring success by prototyping

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Article Index

Introduction
The Daily Standup
Test-Driven Development
Prototyping
Capstone Can Help
BI Summit: Determining the ROI of BI
September 17, 2009 @ 5-7PM, Omaha, NE

Calendar Business intelligence and data warehousing promise some of the most dramatic benefits of any IT initiative a company can undertake. But it's also one of the most expensive--certainly in terms of dollars, but also in terms of political capital, cultural change, impact to existing business processes, etc. Therefore, one of the most challenging (yet valuable) aspects of a BI initiative is articulating its benefits and justifying its cost.

Join Capstone Consulting and Omaha area BI professionals as we discuss practical ways to define and measure the return on investment (ROI) in business intelligence and how to sell both projects and entire programs to executive management.

Jeff Block, Business Intelligence Practice Director at Capstone will give a brief presentation and facilitate the discussion. Refreshments will be served.

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Capstone Consulting is an IT services firm specializing in strategic IT consulting, program/project management, business intelligence, data warehousing, full-lifecycle application development and integration, and managed software services.  Capstone Consulting's Newsletter is designed to keep you informed of industry trends that can shape the way you do business. You will also find information on valuable events, as well as interesting and timely articles about the use of technology to support business, non-profit, and government agencies.

We hope you find the information in this newsletter relevant. Your feedback on these or potential future topics is both welcomed and encouraged at newsletter@capstonec.com.

For more information about Capstone, visit our website at www.capstonec.com
 
Sincerely,

The Capstone Consulting Newsletter Team
newsletter@capstonec.com