News from Institute of Hospitality

Greetings!

Welcome to your August edition of Insight. Is your business located near an Olympics venue? If so, site-specific advice is now available to ensure that your staff, customers and suppliers can get around during the Games. Elsewhere in this issue there is valuable advice on managing rising business costs, food hygiene and we explode some common myths surrounding fraud in the workplace.

Don't forget there is still time to get involved in 30thirty30, Exclusive Hotels' fund-raising initiative for Springboard UK and Macmillan Cancer Research.

Make It Cheaper is offering a price comparison and switching service for gas, electricity and telecoms for our members and guarantees the best rates.

Institute Membership

If you have not renewed your membership for 2011 you have been lapsed. Call us now on +44 (0)20 8661 4915 to reinstate your membership.

Other Events

The search is now on for the Apprenticeship Stars of Hospitality 2011!

Have you got what it takes?

Ruth Badger

Ruth

Hilton London Metropole and Hilton Birmingham Metropole hotels have teamed up with ex-apprentice star, Ruth Badger, to offer advice on the perfect speech. The top tips will be available to anyone that books a conference or event.

Branch Events 2011

IoH London

Aspiring Managers' Awards

Friday 28 October 2011 at

The Four Seasons, Park Lane

More>>

Branch Events

Professional Development and social events in your area >>

The standard for service and business excellence

Institute's top Tweets

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Hoteliers: here is a great FREE publication: 'Easy does it: simple low-cost changes to benefit you and your visitors' http://bit.ly/nJsoaD

Make sure your hospitality business doesn't miss out on the opportunities presented by the 2012 Olympics: http://bit.ly/oPPzqh

Before you take the plunge as a restaurateur - ten things you should know about opening a restaurant: http://bit.ly/ieD3mz

How successful is your hotel's social media campaign? Tips on measuring it here: http://bit.ly/r1EX9U

Event managers: how to hold a "green" meeting and minimise negative environmental impacts: http://bit.ly/nOYB54

Institute of Hospitality contributes to Exclusive Hotel's fund-raising success

On 23 and 24 July the Institute of Hospitality's chief executive Philippe Rossiter FIH ran an extraordinary 100km to raise money for charity. Exclusive Hotels, the family-run collection of country house hotels, is celebrating 30 years in business this year. To mark this achievement, the hotel group has set itself the ambitious goal of raising £30,000 for the industry charity Springboard UK and another £30,000 for Macmillan Cancer Support...more>>

Foodborne disease falls by one third

New data suggests significant improvements in hygiene standards in foodservice outlets across England and Wales. But in a detailed look at the latest food safety news, Melissa Thompson MIH of Safer Food Scores says there is still no room for complacency....more >>

Free Olympics transport advice

Site-specific travel advice is available to businesses to ensure their staff, customers and suppliers can get around during the Olympic Games...more >>

How to manage rising business costs

Small business' overheads have risen by almost a quarter over the past five years, according to research by Institute of Hospitality Business Partner, Make It Cheaper and the Centre for Economic and Business Research (Cebr)....more>>

Fraud - myths and misconceptions

Long-term employees won't defraud you; it's only the bigger companies that are affected; fraud is always extremely complicated. These are just some of the many myths and misconceptions surrounding fraud, revealed in the latest issue of FraudTrack published by accountancy firm BDO...more>>

Alberto Crisci wins Education and Training 2011 Catey award

The Clink, a UK training restaurant inside a prison is building itself a strong reputation for rehabilitating ex-offenders. The Institute of Hospitality was proud to present Al Crisci MBE MIH, the founder and trustee of The Clink Charity, with the 2011 Education and Training Catey Award in July. Read our interview with Al here.

Gluten-free Chef of the Year competition 2011

Coeliac UK is once again looking for the country's best gluten-free chef with the backing of the Institute of Hospitality, the Craft Guild of Chefs, Sodexo, 3663, Unilever and Coeliac UK's own Food Ambassador - TV chef Phil Vickery...more>>

Business Partners

A warm welcome to our latest Business Partners