IoH logo Know-how: the CPD Newsletter of the Institute of Hospitality

Issue 22, January/February 2011
In This Issue
Honing Managment Skills
Case Studies in Hospitality
NEW Institute Guide: DRA
Business Resources
FREE eLearning
'Know-how' is the Institute of Hospitality's newsletter supporting hospitality education and continuing professional development. If you are not yet a member of the Institute, please view our website or contact the Membership Department


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FELLOWS' DINNER

FOUR SEASONS HOTEL

PARK LANE, LONDON
14TH FEBRUARY

 

Book Your Tickets Now

CHAMPAGNE


MANY THANKS TO
OUR SPONSORS:

Caterersearch.com


RateTiger


Hospitality Assured


Discounts & Savings


BusinessHR


Ideas

Greetings!
A new year is always about fresh starts; some big, some small, some unplanned and others requiring preparation. Whatever you have in mind for 2011 - whether it is advancing into a new job, moving to a different area of the hospitality sector or getting some new management skills through further education - the Institute can help.  

 

This edition of Know-how also features information on the removal of the default retirement age (DRA) and its effect on hospitality employees and businesses.

As always, Institute members who read Know-how or use the suggested CPD-qualifying resources with the orange check mark should add any CPD hours to the members' CPD tool. 
Sincerely,

Professional Development Services
Institute of Hospitality

Honing Hospitality Management Skills   Orange Check Mark
Hospitality managers can enter the industry via different routes. Some obtain college or university degrees and others advance in the industry through the workplace without a degree or external hospitality training. If you are a new or aspiring manager and want to supplement work-based knowledge with more formal education but a degree doesn't appeal either because of increasing tuition costs or time constraints, then... More>>>
Institute members working in academia regularly ask about the availability of case studies to support teaching materials and the Institute offers a few resources to suit lecturers' and tutors' needs. Firstly, members have free access to... More>>>
 
NEW Management Guide: DRA and Ageism in Hospitality Orange Check Mark
In the last issue of Know-how, the Institute asked members to respond to a simple question: "Do you think you have ever been discriminated against in the hospitality recruitment or hiring process because you are older?" The result of the poll showed... More>>>
When Institute of Hospitality members are seeking information, they often contact or search the Institute's own Information Services. However, there are a number of wonderful libraries offering free or low cost information to business people. Many libraries make it a point to offer materials of interest to owners and operators of Small and Medium Enterprises (SMEs).

An example of a world-class library offering business resources is... More>>>
REMINDER: FREE eLearning from the Institute Orange Check Mark

You don't have to be an Institute member to take advantage of the Institute's five FREE online learning modules on a variety of hospitality and tourism subjects. More importantly, don't be put off by the word 'learning'...these are engaging online resources offering fun quizzes and activities supplemented by audio, which is particularly appealing to users who have difficulty reading or speaking English.

 

Created specifically for hospitality and tourism professionals and students, the topics cover...More>>> 

 

The Institute welcomes any feedback on this newsletter. Please direct comments to: communication@instituteofhospitality.org

FELLOWS' DINNER
14th FEB
The Institute is holding its annual Fellows' Dinner in the sumptuous surroundings of the newly refurbished Four Seasons London at Park Lane, on the evening of 14th February 2011. Fellows may be accompanied by up to two guests at the event. Meet old friends and new whilst treating your spouse or partner to an elegant evening including a Champagne reception followed by an delicious three course meal with wine.

Last year's Fellows' Dinner SOLD OUT and places are filling quickly for this year's event, so book your tickets now using the online booking form at:
 

http://www.instituteofhospitality.org/fellowsdinner  

 

Alternatively, telephone Malcolm at: +44 (0)208 661 4914 to book tickets or email questions to: events@instituteofhospitality.org