Dear ,
The Institute is delighted to release a new suite of five online learning modules which are freely available to all. The modules are tailored to meet the needs of hospitality and tourism students and professionals. They also support the Institute's Hospitality Management Qualifications. The Institute is able to offer these free e-learning modules thanks to the very generous support of the Savoy Educational Trust, an independent charitable trust advancing education, training and qualifications within the hospitality industry. To locate and try the new e-Learning Modules, simply login for free at the Institute's new Online Learning website.
Calling ALL Hoteliers
2011 HRS Hotel Excellence Awards
Now in their fourth year the HRS Hotel Excellence Awards recognise the fantastic work hotels are doing across the UK and Ireland. Whether you have 10 rooms or 250 the HRS awards recognise achievement in hotels small and large, with separate awards for both independent and group hotels. Tell us how you created a new opportunity for your hotel and you could become the winner of a prestigious HRS Hotel Excellence Award. All you need to do is tell us about your success stories... Read More>>We hope you find eNews interesting and informative. If you have any comments or ideas for articles, please share them with us by emailing: news@instituteofhospitality.org.
Best wishes,
The eNews Team | |
|
|  | |
 Can Social Media Sites Work in a Business Context? | The recent explosion of Social Media is generating plenty of debate. With over 700,000 local businesses active on Facebook and 11m LinkedIn users across Europe it is clear to see the importance businesses are now placing on Social Media when engaging with new and existing customers.
But how do you gauge the potential for your business, and select the right tools from the wide range available?
Institute of Hospitality Business Partners Kingston Smith recently hosted a seminar on Social Media specifically aimed at the hospitality industry. The presentation tackled the following questions:
- What is social media and does it really affect my business?
Download the Presentation
|
 |
Equality Act 2010
| | |
What does the Equality Act 2010 Mean For Employers?
| |
The new Equality Act 2010 has received considerable press and TV coverage but what does it mean to employers?
The aim was to bring together existing UK discrimination laws and regulations into one Act but the opportunity was also was taken to both make additions and update the law.
Some of the language has also changed. Whilst the same characteristics are protected as before, for example, age, disability, race, etc. these are now known as 'protected characteristics'.
The Act will also bring Equal Pay into a sharper focus and employers who do not have a proper pay structure should take
|
|
Caribbean Chooses HA
| | |
The Caribbean Chooses Hospitality Assured
|
Hospitality Assured, the Institute of Hospitality's service excellence programme, has been chosen as the primary tool to improve service standards in the Caribbean travel and tourism industry.  Eighty Caribbean travel and tourism enterprises, in eight Caribbean countries, are being sought to participate in a pilot certification project designed to promote a culture of service excellence and strengthen the business performance and overall competitiveness of tourism enterprises in the region. " This project will go a long way towards improving service quality levels across the Caribbean, leading to greater customer confidence, satisfaction and loyalty," said Bonita Morgan, the Caribbean Tourism Organisation (CTO) Director of Human Resources who will oversee the 15-month project.
|
Other Stories
Hints of Recovery in Room Rates
The average price paid for a global hotel room rose by 2% in the second quarter of 2010 compared to Q2 2009, according to the latest Hotels.com Hotel Price Index (HPI), a review of the real prices paid in 91,500 hotels across the world... Read More>>
Budget Hotels set to Dominate Development
While credit continues to remain scarce, budget and limited service hotels will continue to be the dominant sector for investment in Europe, according to a new report from hotel consultancy HVS and construction consultancy Davis Langdon...Read More>>New Report Highlights Serious Malnutrition Risks
One in 10 older people in the UK are at risk from malnutrition according to a new report launched this month by the National Association of Care Catering (NACC). With figures showing that by 2033 an estimated 23% of the UK population will be aged over 65 and a further 3.2m aged over 80... Read More>>Fish & Chip Shops Around the World
Although fish and chips are regarded as quintessentially British, the UK's most well-known dish is becoming increasingly popular across the globe... Read More>>Update on FSA's Food Hygiene Rating Scheme
The UK Food Standards Agency has updated its guidance on the use of its new Food Hygiene Rating Scheme. The update includes guidance on the use of the FHRS branding, on the use of the IT platform and on the formal sign up process...Read More>>UK National Minimum Wage
As from 1 October 2010 the rates are as follows: - Adult rate (for those aged 21 and over): £5.93 per hour (previously £5.80 per hour)
- Youth rate (18-20): £4.92 per hour (previously £4.83 per hour)
- Rate for those aged 16 and 17-year-olds: £3.64 per hour (previously £3.57 per hour)...Read More>>
Payroll Alert from HMRC
HM Revenue & Customs (HMRC) has issued an alert to employers who use its Employer CD-Rom to help run their payroll systems. Employers who are using the CD-ROM must update it now, to ensure it has the most up-to-date guidance and calculators...Read More>>
|
|
| Membership of the Institute of Hospitality | Look out for your membership renewal reminder packs which will be delivered to your door in early November and make sure you take the necessary action by 31st December to enjoy uninterrupted access to your all important membership benefits!
|
| MOVED HOUSE? NEW JOB? | | Take a minute to update your details online, and make sure you don't miss out! Simply email: membership@instituteofhospitality.org or update your details online here» |
|
 |
 |
News updates |
 |
Chocolate Tasting by Fair Trade Company
Date: 14 October 2010 Venue: Thistle Hyde Park
International Hotel Conference
Date: 20-22 October 2010 Venue: The Hilton Molino Stucky, Venice, Italy
|
Equip'Hotel Paris
Institute Members are Invited to Paris. Click here for free entry to Equip Hotel 14-18 November 2010. The international key event for hotel and catering professionals.
Catering in the Public Sector
Date: 17 November 2010 Venue: Barbican Conference Centre, Silk, Street, EC2Y 8DS Pre-election, the Conservatives supported the push to buy British, and this strong drive towards local procurement is likely to be important. Procuring collaboratively can save money
SIA GUEST
SIA GUEST, an international Hospitality Exhibition, takes place from 20 to 23 November 2010 in Rimini, Italy.
Annual Hotel Conference 2010 Ufi Ibrahim, chief executive officer of the British Hospitality Association and Howard Bernstein, chief executive of Manchester City Council will be speaking at this year's Annual Hotel Conference, which takes place on 23 November at the Hilton Manchester Deansgate
|
| |
|
Our Sponsors |
|
|
| |
|
Quick links |
|
|
| |
Events |
|
|
Branch Events 2010
| |
