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Know-how: the CPD Newsletter of the Institute of Hospitality |
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'Know-how' is the Institute of Hospitality's newsletter supporting hospitality education and continuing professional development. If you are not yet a member of the Institute, please view our website or contact the Membership Department
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MANCHESTER REGIONAL HOSPITALITY BRIEFING
Industry experts address pressing regional and national issues affecting hospitality, leisure and tourism in the North West.
Don't miss this opportunity to network and to learn about local and national issues affecting you and your business.
28
June 2010, 5.30-8pm
Arora Hotel
18-24 Princess Street
Manchester M1 4LY
or telephone Kitty at:
020 8661 4909 |
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14-20 June 2010
The Red Tractor is an independent mark of quality that guarantees the food we're buying comes from farms and food companies that meet high standards of food safety and hygiene, animal welfare and environmental protection. |
A BETTER WAY
TO 'LINK-IN'
'Community' is a social media professional site similar to Facebook and LinkedIn but EXCLUSIVELY for Institute members. Meet your industry peers on Community by logging into the Members' Area and clicking on: COMMUNITY |
Have you paid your
Institute of Hospitality membership subscription?
If not, or if you need any assistance, just call our Membership Department +44 (0)208 661 4900
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Greetings!
The May/June Issue of Know-how highlights new resources including two free resources: the first helps business owners create a business website and the second is a FREE customisable Induction Toolkit to welcome new staff to your business.
As always, look for the orange check mark next to articles which signifies that they may be CPD-qualifying (formal or informal) and whenever you undertake learning use the CPD tool, 'My CPD', located on the Member Benefits page to document and accrue CPD hours.
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Institute Qualifications and the New QCF
The Institute of Hospitality Awarding Body has gained recognition to operate in the UK Qualifications and Credit Framework (QCF). Work is currently in progress to move the management qualifications onto the new framework this summer. The transition to the QCF will mean changes to both qualification and unit... More>>> |
Managing 'Time to Train'
Time to Train  | Most employers recognise the importance of employee training, but a UK 2007 National Employer Skills Survey 'shows that one third of employers do not train their staff and around eight million employees go without training each year', hence the need for the new legislation. Effective 6 April 2010, businesses in Great Britain with 250 or more employees have a duty to consider eligible employees' dated, written requests for time off from work to undertake business-relevant study or training. This statutory right, called 'The Employee Study and Training Regulations 2010', is also...More>>>
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Management Guide: Improving Revenues 
Many hospitality professionals and academics will be familiar with lecturer Cathy Burgess's popular 2001 book, 'The Caterer & Hotelkeeper Guide to Money Matters for Hospitality Managers'. As a follow-up to the 2001 title, Ms. Burgess is releasing a new finance book for industry managers and students called 'Essential Financial Techniques for Hospitality Managers: A Practical Manual' (Goodfellow Publishers).
 In addition, Ms. Burgess has also collaborated with the Institute on new management guides which provide basic overviews of various hospitality money management areas such as revenue, costs and pricing. The first guide, 'Improving Revenues for Hospitality Businesses' is available free to Institute members and can be found at...More>>> |
Induction Toolkit: Ensuring New Employees Measure Up
Induction Toolkit  | The employee induction process is a crucial introduction to the business for every new employee. It provides employers with the opportunity to showcase the business, explain its structure and strategy, and start new employees off fully briefed and prepared to succeed in their roles.
If you feel your business's induction process could use some refreshing, try the Institute's new Induction Toolkit, a members-only benefit. Developed in conjunction with BusinessHR, the toolkit provides resources such as a Powerpoint slide presentation for the induction... More>>> |
As the second quarter of the year comes to a close, many employees are sitting down with their managers and supervisors for mid-year performance reviews. If you are scheduled for an appraisal, consider referring back to your 'My CPD' tool. The tool tracks attendance at any courses, training or networking events. Its data can be used to support you during the evaluation process by confirming your commitment to your career.
Savvy employees know that successful careers are rarely left to chance! A quick scan of an up-to-date 'My CPD' is also the easiest way to determine if you have...More>>>
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The CPD Course of ALL CPD Courses!
If you are considering post graduate study and would like to obtain academic credit for the Continuing Professional Development you have been accruing, the Open University (OU) is offering a 30 credit course that can count toward your study. The course, Continuing Professional Development in practice (U810), is a six-month course where students analyse and evaluate previous CPD training and activities to determine its impact on their work. During the course, development opportunities and future learning through CPD are examined along with evaluating methods of sharing CPD learning in the workplace.
Continuing Professional Development in practice will enable you to improve the impact and value of your...More>>>
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How to Create a Website from Scratch
If you are running a small business and want to learn how
information technologies (IT) can streamline your operations and improve your
business's performance, look no further. Two new no-cost resources can help you
to improve your business by building a free business website and then learning how
to develop further revenue-generating services for the site.
 Most hospitality businesses have some sort of
web presence - for example, a basic website with photographs and contact
details - and many offer online sales where customers can book, pay for and
receive products or services. If you need assistance creating a website, a new
2010 initiative will help 100,000 small UK businesses get their first
website for FREE. It is called...More>>> |
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The Institute of Hospilality looks forward to supporting you and your professional development during 2010 and beyond.
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Sincerely,
Professional Development
Institute of Hospitality
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BOOK NOW
Annual Luncheon and AGM
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The Institute of Hospitality is holding its Annual Lucheon, AGM and Hospitality Assured awards at the newly refurbished 5 star Royal Garden Hotel, London. Members and non-members alike won't want to miss this opportunity to meet and network with hospitality industry professionals during a Champagne reception and superb luncheon in this luxurious hotel in the heart of Kensington. The recent Fellows' Dinner was oversubscribed, therefore, please book as soon as possible to avoid disappointment! Get your tickets by Booking Online or telephone +44 (0)20 8661 4900. | |
8th June 2010, Royal Garden Hotel, Kensington, London, UK |
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