IoH logo Know-how: the CPD Newsletter of the Institute of Hospitality

July/August 2009
In This Issue
International Hospitality Qualifications
Redundancy Resources
Small Accommodation Fire Safety Guide
Temperature at Work
Reducing Food Waste
Sudden Death
Skills Update
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Manager on phone The Institute of Hospitality Continuing Professional Development (CPD) Newsletter is a bi-monthly publication provided free to members.

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The Jul / Aug Issue of Know-how welcomes the summer months with articles on resources to assist members in developing their management skills. Small accommodation owners and operators will find fire safety materials to help them ensure a safe facility; environmental resources for saving food and reducing waste are discussed, and, on a more serious subject, the latest Institute Management Guide, Coping with Sudden Death at Hospitality Facilities, discusses how hospitality managers can prepare for and effectively address such incidents.
Institute of Hospitality Qualifications for Everyone!

The Institute is pleased to announce the development of a pilot programme for Institute of Hospitality International Qualifications that are specifically tailored to the global hospitality community. The new qualifications will reflect... More>>>
The Latest Redundancy Resources

Springboard (UK), a hospitality-focussed charity, has developed a 'Response to Redundancy' support programme for  London-based hospitality industry employees who are experiencing redundancy. The programme helps them to... More>>>
The Small Scale Accommodation Providers' Fire Safety Guide

Paying GuestsAre you a small or medium size enterprise (SME) offering guest accommodation on a small scale? If you are, you will want to obtain a free copy of the recently released guide entitled 'Do you Have Paying Guests?'  The guide goes beyond previously published fire safety guidance to give...
More>>>
Can't Stand the Heat? Facts About Temperature in the Workplace

Every summer the Institute receives calls from concerned members regarding health and safety regulations regarding the maximum high temperature in the workplace. This summer should be no different, particularly with global warming and the UK Met Office's forecast for a warmer summer than usual with temperatures expected to exceed 30˚C (90˚F) at times... More>>>
Tea bag
Don't Throw Out That Tea Bag! Reducing Food Waste

Whether you are involved in the food service side of the hospitality industry or not, there is a rapidly growing need to reduce food waste and increase recycling - and the process is easier than you think. Why should you increase your food recycling efforts?... More>>>
Management Guides: Coping with Sudden Death at Hospitality Facilities

Similar to the railway industry and mental health care services, the hospitality industry and its employees have an increased probability of discovering a sudden death on their premises, whether from natural causes, suicide or even murder. Hospitality owners, operators and staff should therefore be prepared to... More>>>
Skills Update 2009: Beat the recession and strengthen your transferrable skills

Now that the recession is in full tilt, colleges and universities across the UK are seeing a significant rise in applicants, particularly older or mature students. The reason: savvy employees and job seekers who want to stay ahead of the competition understand the positive impression acquiring new skills can make on... More>>>

Thank you for your continued support. We hope you enjoyed this edition of the CPD newsletter in its new format. We welcome any comments at library@instituteofhospitality.org
Sincerely,

Professional Development
Institute of Hospitality
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