Hello QNNC! Partners,
NC Prevention Partner's first Fax Referral Challenge
started in July 2008 and finished at the end of April. The Challenge was
initiated to increase awareness about the NC Tobacco Use Quitline.
Since its start, the number of referrals to the Quitline has tripled.
NCPP will recognize the top large, medium, and small NC hospitals using the fax
referral option in addition to the hospital that had the highest number of
accepted calls at our Annual Meeting on June 3rd.
Congratulations to all the hospitals that participated, and especially to the
winners! Our next Challenge will begin on July 1, 2009. Here is the fax referral form for
use with patients and employees who are ready to quit the use of tobacco. If you have any questions about participating, please contact Katie at 919.969.7022 x 201.
Top hospitals
using the NC Quitline fax referral form in March 1. Carolinas Medical Center- 47 fax referrals
2. UNC Hospitals - 15 fax referrals
3. Carteret General Hospital - 9 fax referrals
4. Chowan Hospital - 8 fax referrals
5. Duke University Hospital - 7 fax
referrals
Top Challenge Leaders (7/01/08-3/31/09)
Large - Carolinas Medical Center - 270 fax referrals
Medium - Carteret General Hospital - 59 fax referrals
Small - Chowan Hospital - 40 fax referrals
Hospital with Highest Number of Accepted Calls - UNC Hospitals (63% acceptance rate)
March NC
Quitline reports:
Highlights and links to full reports below Fax Referral ReportDashboard Report Demographic ReportCommunity Referral How Heard About Report by CountyHow Heard About Report by DaySummary of Reports
Telecom report: 2246 total inbound calls were received; 363 were
early abandons, and 141 were routed Direct to Quit Coach. 1706 calls
came in via the English line and 36 were via the Spanish line.
Fax Referral reports: 168 fax referrals were received.
Of those, 35% accepted services (70% enrolled in the One-Call program, 29%
enrolled in the Multiple-Call program, 1% asked General Questions).
Registered Callers by County report: 99% of Registered Callers
were Tobacco Users.
How Heard About by County report: #1 was TV/Commercial
at 48%, #2 was Health Professional at 14%, and #3 was Radio
at 7%.
How Heard About by Dayreport:
The highest volume day was 3/25 and the top HHA that day was TV/Commercial.
Health Plan report: Uninsured = 35%, Medicaid = 19%,
Medicare = 11%.
Adult Demographic report: 62% of Tobacco Users
were female and 93% were not pregnant.
Services report: 84% of
Registered Callers requested an Intervention; 93% of Tobacco Users requested an
Intervention and 3% of those Tobacco Users were pregnant.
Sincerely,
Katie Weber
NC Prevention Partners
88 Vilcom Circle Suite 110
Chapel Hill, NC 27514
Phone: 919.969.7022 ext. 201
Fax: 919.960.0592
katie@ncpreventionpartners.org
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