Congratulations to all the hospitals participating in the
NC Fax Referral Challenge by connecting patients to the
NC Tobacco Use Quitline and a special round of applause for Carolinas Medical Center for referring 52 people to the Quitline last month!
Top hospitals
using the NC Quitline
fax referral form in January
1. Carolinas Medical Center- 52 fax referrals
2. Carteret General Hospital - 11 fax referrals
3. UNC Hospitals - 6 fax referrals
4. Chowan Hospital and Duke University Hospital - 5 fax
referrals each
Challenge leaders so far...(7/01/08-1/31/09)
1. Carolinas Medical Center - 188 fax referrals
2. UNC Hospitals - 79 fax referrals
3. Carteret General Hospital - 38 fax referrals
January NC
Quitline reports:
Highlights and links to full reports below
Fax Referral ReportDashboard Report Demographic ReportCommunity Referral How Heard About Report by CountyHow Heard About Report by DaySummary of Reports
Telecom report: 1541 total inbound calls were received; 190
(12%) were early abandons, and 119 (8%) were routed Direct to Quit
Coach. 1184 calls came in via the English line and 48 were via
the Spanish line.
Fax Referral reports: 127 fax referrals were received.
Of those, 50% accepted services (64% enrolled in the One-Call program, 34%
enrolled in the Multiple-Call program, 2% requested Materials Only).
Registered Callers by County report: 99% of Registered Callers
were Tobacco Users.
How Heard About by County report: #1 was TV/Commercial
at 31%, #2 was Health Professional at 18%, and #3 was Radio
at 11%.
How Heard About by Day report:
The highest volume day was 1/05 and the top HHA that day was TV/Commercial.
Health Plan report: Uninsured = 31%, Medicaid = 21%,
Medicare = 9%.
Adult Demographic report: 59% of Tobacco Users
were female and 92% were not pregnant.
Services report: 82% of Registered Callers requested an Intervention; 93%
of Tobacco Users requested an Intervention and 2% of those Tobacco Users were
pregnant.
