A New feature of our newsletter is the revival of a "concierge corner" where our concierge members share answers to 10 simple questions. Concierge Spotlight will be looking for other members to answer similar questions. This month we cast our spotlight onto our concierge member
MaryAnne Conville
Concierge
The Liberty Hotel- Boston
1. How long have you been a concierge?
I have been a concierge since 2007, spending a short time as a residential lead concierge, and then began my hotel concierge experience in August 2007 at the Liberty Hotel.
2. What did you do before becoming a concierge?
I've worn many different hats in my working career. The more significant ones being a landscape gardener, an elementary school teacher and a property manager.
3. Tell us about one of your more challenging concierge requests and how you managed to fulfill it?
There once was a guest requesting 5 Massages, 5 Manicures and 5 Pedicures in the comfort of our best suite as one part of a girl's weekend. My colleagues really stepped up and assisted with coordinating all these services to take place in room and they allowed me and more importantly assisted me to deliver on our promise to this guest .This experience speaks to the power of teamwork within our concierge desk team.
4. Tell us something interesting about yourself.
I grew up in Ireland, my whole family lives there, so I have no blood relatives here in the United States, but I've lived here longer now than I lived in Ireland.
5. If you had an extra $100.00 dollars what would you do with it?
lf I had an extra $100.00, I would spend it on a piece of hand made locally produced art or a craft, at an open studio or local market like Sowa.
6. What is your favorite holiday?
I would have to say Christmas, because we have open house for my husband's family and our friends. We have lots of delicious things to eat, the inevitable Yankee Swap, and the little kids really make it a wonderful family occasion.
7. Tell us about your next vacation.....where are you off to next?
My next vacation is to Ireland for my parent's 50th wedding anniversary. Then In July we are going on our first cruise.
8. What is your favorite color?
I love color, it's fun to experiment within art projects, so it's tough for me to pin it down to one shade. But anything in the lavender family always cheers me up!
9. What are you doing on your next day off?
I love to try new restaurants or ones I haven't been to yet, there are so many.. so I plan on dining at a new one this week.
10. Are you coming to the next GBCA Monthly Meeting? Have you RSVP'd?
Yes, I will be attending the next GBCA meeting. Really looking forward to meeting all the new board members and meeting everyone at the "Taste of The Seaport".....see you there.