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Verizon NJ Community Update with underban
July 2011
No Routine Call: Verizon Employee Helps Save a Customer's Life
$200K in Domestic Violence Grants Available to NJ Non-Profits
A Verizon Signs First-of-Kind Energy Agreement
Verizon A Top Diversity Choice by Black Enterprise Magazine
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Employee LifesaverThousands of customer calls routinely come in to Verizon business offices every day. And on most days they are just that, routine. But one day a routine customer call turned out to be anything but that for Verizon sales and service consultant Sonja Legge, whose quick thinking helped to save the life of a woman experiencing a life-threatening emergency.  . 

 

On May 18, Legge, who works at Verizon's customer service call center in Livingston, was assisting a female customer on the telephone when the customer told Legge that she wasn't feeling well.  After confirming with the woman that she needed help, Legge immediately notified her supervisor who brought her a cordless phone that she used to call 911.  She spoke with an emergency dispatcher and provided the customer's name, address, home and mobile phone numbers.  

 

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During difficult economic times, the possibility of domestic violence can escalate within families as tensions mount. Verizon has been a national leader in helping to prevent and educate on domestic violence issues. 

 

Now, New Jersey nonprofit organizations can compete for $200,000 in grants from the Verizon Foundation to support technology-based programs to combat domestic violence through awareness, prevention and recovery in under-served communities across New Jersey. 

 

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NRELBecoming more energy efficient isn't just cost effective; it's environmentally friendly and makes the country less dependent on outside sources of energy.  

 

Verizon and the U.S. Department of Energy's National Renewable Energy Laboratory recently signed a memorandum of understanding to develop innovative ways to reduce energy use in the information and communications technology industry. This is a first-of-its-kind agreement between an industry company and a national laboratory owned by the Energy Department. 

 

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Diversity LogoDiversity is an important part of Verizon's approach to its customers and employees. A diverse employee body that reflects a company's customer base is important in being able to relate and communicate. It also brings a wealth of creative approaches in how we work and interact with each other and our customers. 

 

So, it's no surprise when Verizon is recognized by external organizations for our efforts. Recently Black Enterprise magazine has named Verizon to the publication's list of 40 Best Companies for Diversity for the sixth time. 

 

The elite companies were selected based on their commitment to diversity in four key areas - employee base, senior management representation, supplier diversity and board of directors. Verizon was singled out as one of only four companies to demonstrate significant strength in all four areas. The 40 Best Companies for Diversity list is featured in the July issue of Black Enterprise, now available on newsstands, and on the publication's website.       

 

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